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Mark category/forum read
How do I make sure only the topics I haven't read are highlighted? I keep clicking on 'Mark category/forum read' but it doesn't seem to make a difference - it was just on 'Freebies - no spend required' but now it's on all of them.
Smarty Offer not appearing on their site?
On MSE Smarty come up with a £5/ month offer for a 10GB contract. But clicking through to 'get deal' there is no offer that resembles this.
Moved: New MSE Links Section – Helping you find the best MoneySaving guides and tools
This discussion has been moved.
£20 from MSE
I've just got a notification from my bank. Saying I've received £20 from moneysavimgexspert. No idea why. Can anyone enlighten me Thank you
Moved: DCB letter
This discussion has been moved.
Is there a way to contact Martin?
I may be being stupid with my question, the answer may be completely obvious. But essentially I have a story that I think he may be interested in sharing with the public. My logic says he's not going to be giving out a personal email address, but I wondered whether there was a way of contacting the team, who would review…
*** Now Resolved *** Multiple problems with the forum today (13/05)
1) Notifications are not working There are at least two notifications I should have received this morning. The notification bell is not activated and the notifications are not even listed when I click on the bell. (My notification settings are OK) 2) Gateway timeout when using search I have been unable to use search at all…
Odd threads
https://forums.moneysavingexpert.com/discussion/6605484/esure-home-insurance#latest The above thread was originally posted on the 6th May as it says when you click into the thread. If you look at the Insurance Forum where it is posted it now states it was posted on the 8th May and for me it is perpetually showing as…
Deleting forum and energy club accounts
I don't see any options to delete my accounts. Who can I contact to request this action?
Verified user list page - not authorised to view
I was just browsing the site FAQs https://www.moneysavingexpert.com/site/forum-faqs/ How do I become a verified user? In general, this is limited to household names with a large customer base, companies that have been mentioned by MSE or non-profit advice agencies (see the verified users list). The link mentioned gives a…
Update MSE Email Address
I've got a new email address. I've managed to update my MSE Forum address but can't find where to edit it on the actual MSE site.
Not receiving verification code
I'm trying to sign in on the MSE page (not forums) and it's asking me to put email & password in. I have forgotten the password but it will not send me a verification code. Any suggestions?
Stopping MSE Cheap Energy Club E-mails
In December 2024 I stopped my recently deceased mother's e-mail account from receiving e-mails from MSE. In March/April 2025 the account received e-mails from the MSE Cheap Energy Club. When I click on the link to unsubscribe from those e-mails, I am taken to a no-longer-existing web page. Does anyone (I'm guessing in the…
Private messages formatting issue
A minor one but is anybody else finding that in private messages a user's profile picture appears to cover part of the username? As an example this is what I get if I send a message to myself:
Why has page 1 disappeared?
Why has the option to go back to page 1 on longer threads on mobile view disappeared? If I want to go back to the first page I now have to click the back button 237 times in the example above
Alter posts per page
How can I increase the number of posts displayed per page in a thread? I've looked in my profile but can't see anything obvious.
Notification Preferences Page is blank
Page is blank so I can't adjust anything. Please fix it.
Change email address
Hi, How do you change your email address for your cheap energy club account, I can't find the option anywhere? Thanks
Cheap Energy Club - British gas tariff not offered
On the Cheap Energy Club site I am not being offered any British Gas fixed tariffs. I was hoping to take advantage of the B Gas Fixed Tariff v49 as detailed in Martin's Money Tips newsletter 25/03/25. I logged into the new Cheap Energy Club site and completed my details (incidentally my current supply is from B Gas on a…
Alternative solution to Menu Preference
One of the things that put users off is the exploding menu options that spit out if you move the mouse over the quick links or categories menu option and what is worse is them disappearing unless you move the mouse over the other forum rules menu option. Now there is a MSE site provided solution to this…

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MSE News

Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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