Praise, vent & warnings

We have been joint fuel customers with British Gas for years and just had solar panels fitted. I have spent two weeks emailing (prommised reply in 7 days and none yet with chasing) phoning and getting passed around the house and been hung up on twice....yes always been polite! On line found off peak tariff but mentions…

After a MSE post on this unscrupulous company, I contacted them to request a refund on their service which I had no recollection signing up to. On 3rd June 2025, they agreed to refund me the full £105. They said that the refund would arrive in my account within the next 3–5 working days. The refund never arrived. Ever…

I don’t normally fall for text scams but it caught me at a bad time when I was busy doing something else. This was the text I received, I now know it is a scam: Department for Work and Pensions official reminder: Our records show you have not yet applied for the 2025–2026 Winter Fuel Payment. Please click on the link to…

Mattress started sagging after 6 months (bought Nov 2023), gradually got worse, causing back pain. Contacted Bensons Beds about getting a replacement and they sent a Bed Assessor to examine it. He measured the sag at 5.5 cms (apparently it's a fail at 3.5cms) and said it would need replacing. However, when I contacted…

This discussion was created from comments split from: "Complete savings"...scam??.

Has anybody seen the advert on YouTube fronted allegedly by the Chief Medical Officer Professor Chris Whitty where he pushes a cure for arthritis he claims to have developed. It looks like an AI scam to me like they perpetrate on Martin Lewis and the site has been alleged to be a scam.

After looking on comparison site, I took out car insurance with RAC. My existing insurer, on hearing this, offered me a cheaper quote. I cancelled RAC and they have charged me £25 even though I had only taken it out within the hour. They also took the full amount from my credit card even though the policy wouldn't have…

I had a contract with So Energy for many years and built up a credit balance. I asked them to refund the credit and they refused, repeatedly. Eventually I closed my account, making sure my account balance was zero and reported them to the regulator who agreed they should have refunded the credit balance and fined them £75.…

I'm a bit confused! Just had a phone call on my mobile from another mobile The caller said he was returning my call from earlier this morning - I've not called anyone He gave me his first name, said he was from a particular town (didn't mention a business name) Repeated my mobile number back to me Said he's been "getting a…

MoneySavingExpert is NOT cold calling you or knocking on your door! We've been getting complaints from people annoyed we're doing it, but it's not us – it's likely to be a similarly named firm called 'Money Expert' that has nothing to do with us. We NEVER cold call and we're generally against the practice – you won't hear…

Well, I never thought I would be posting here about being caught in a scam. Last Thursday evening I got a call from my bank. They introduced themselves in the way they should and gave me the last four digits of my debit card. I then asked them to tell me the last four digits of the account, which they did. Happy, I went on…

That's the last time I'll EVER be able to say that, because a few days ago I DID!!! I'm wary a lot, there's a list in my head of all the things I NEVER do. No idea what lapse in my brain process led me to fall for this scam, I've even loosely heard of it, there's no version of stupid I haven't called myself now. 3 weeks…

A heads up for online pizza orders. I Just ordered a Domino's pizza online to collect price £12. On the checkout page I clicked on Apple pay and the price changed to £14.99. As far as I can see there is no warning that the price will increase by 25% if you use Apple pay. I went back and changed the payment type to debit…

Hi. I maybe late to this party but……. Is anyone looking into the way companies sell their Apps….?? Im talking about when you are offered a weeks or months trial. So you sign up, pay a nominal fee. But in the small print T&C’s you are automatically enrolled into a monthly subscription at a much much higher price…if you…

I returned a kettle as the lever to lift the lid was too strong for my wife's arthritic fingers Took it to the post office and could not believe my eyes when the counter clerk ripped the parcel open, took the box with the kettle in and stuck the address label on that. I asked what about the base and cable and was told they…

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Last Friday afternoon I tried to purchase a day travel ticket on the Blackpool Transport app. There was a loss of mobile signal and I got a checkout failed message so I tried again and successfully purchased the ticket. I then received 2 purchase confirmation e-mails and checked the app to see 2 tickets waiting…

How do you unsubscribe from this rogue company ?I am fed up with emails from themI followed the method that they suggest and it doesn't work.... 

We have a 5 year old TV; the picture is fine but the sound (speakers) have failed to the point we have to turn it on max to hear anything and it often distorts. Rather than buy a new TV we saw an Amazon Fire soundbar with money off. I ordered it on 8th July because the ad said "Prime next day delivery". Order update (10th…

I'm in the market to buy a luxury watch, a Vacheron Constantin Overseas and the specific model I want is available on chrono24 with a POA. The advert itself has a few photos of the watch, pouch and warranty card at a couple of angles, but did not have any of the box and papers, something that can drastically affect the…