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Vodafone price rise
Hi, So Vodafone have emailed me to tell me that their raising the price of my broadband and I'm free to leave, only 3 months into my contract. TalkTalk are offering a good price and cashback which I want to go with. Can I just sign up online with TT and have them cancel my Vodafone contract or do I need to phone Vodafone…
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Virgin price increase despite promise on website of no increase
Hi, My Virgin cable just went from £37 to £39.50. I am currently on an offer and in-contract until 20/12/2019. Virgin's website clearly states : "What if you’re currently on an offer? If you’re currently on a promotional offer with us, we will honour it. So that means your increase will happen when this offer comes to an…
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Cancelling Sky before it's even begun
Hi all, just after a bit of help, if anyone has any advice as I'm pretty clueless when it comes to everything. I ordered Sky just over a couple of weeks ago, and just had an engineer turn up at my flat over the weekend and has said he can't complete the installation as the dish needs to be "earthed" for Sky Q to run.…
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BT's biggest ever shake-up of landline phone tariffs?
From 20 October 2019, BT has completely revised their landline offerings. The "Unlimited Weekend Calls" package is gone, no longer available to new customers. Existing customers already on it can stay on it. BT Basic is still available to new customers and existing customers. It has been amended to also include calls to…
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TV Licencing Bullies
I have no legal obligation to tell these bullies that I don't need a TV licence, do I? To do this, I have to provide my name. They have no legal right to this information do they? I don't get why they do this. Other companies don't threaten to sue you when you don't buy their service.
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Do i need a TV Licence
Cancelled Sky TV, Now only use an Amazon fire TV box for box sets and also stream SKY News. The SKY news stream is always just under 2 minutes delayed (can tell by the clock on the news screen) and therefore not actually live. Do i still need pay for the TV Licence for watching the Sky news?
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Switching
Hi All, I am currently with BT and I am paying £95 a month for phone & internet. I want to switch to a cheaper deal but I am nervous as the speed we have is good and (fingers crossed) I have had minimal downtime and the service has been good. And I would want to keep my BT e-mail address. I am of certain age :) so don't…
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How to cancel Virgin media ?
My broadband/tv package contract is up in a month so phone up to see what they would offer.Took 15 minutes on hold to get to speak to someone,no deal offered so I asked to cancel.I was then cut off. Rang back,a further 20 minutes on hold and still couldn't get to speak to someone so gave up. Is there an alternative way ? I…
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One for readers in the Republic of Ireland: 1850, 1890, 076, 0818 price changes.
On 1 December 2019 the regulations on call charges for non-geographic numbers in the Republic of Ireland are changing, ending a long running scam. From that date, calls to non-geographic 1850, 1890, 076 and 0818 numbers MUST be included in call allowances on the same basis as calls to geographic numbers. Outside of…
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Help with possible Sky/Freesat solutions
I have Sky Q, out of contract.! I'm renting and about to move into another property (mortgaged).! I would like to know options. The new house doesn't have a sky dish. The correct positioning of the dish will be at the back of the house and the TV is in the living room at the front of the house. 1. I don't want cables…
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Repeated scam calls
Hi My elderly mother is receiving repeated scam calls, her bank account has been hacked, blah, blah. She knows that they are scam calls so she doesn't respond, though she has contacted her bank a couple of times and now she has to go through 'voice recognition software' before she can talk to them. This is distressing her…
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Ringtones for Smartphone download from PC
Can I download direct from my PC music from either my windows media player library or from my downloads to transfer as a ringtone onto my smartphone.Js this possible and if so how would this be achieved. Otherwise I presume I will need to download the ringtone direct on my smartphone. What is a safe site. I was possibly…
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How can I delete unwanted app on my Smartphone
I have purchased a second hand smartphone which has been network unblocked. It works fine but there are a number of apps showing that I can disable but not delete. Is there a way of deleting them altogether from my smartphone
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Penny Arcade ringtone for Smartphone
Can anybody advise me where I can download safely A Penny Arcade Ringtone for my refurbished Smartphone please. I am a novice as this is my first smartphone so in easy terms how actually do go about putting the ringtone on the appliance. Thank you
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Virgin media complaint advice please
Hi all, when moving into our last house we took our virgin package with us. Virgin came round installed the cabel last month all good so far. Now I've been a customer for a few years and my latest contract comes to an end on 18 October 2019 (I have a signed copy of this). When looking into it further virgin seem to have…
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Letter from Bw Legal re Talk Talk Debt
I've received a letter from BW Legal in relation to a debt to TalkTalk in 2011. They are threatening a CCJ. There are lots of threads in relation to BW Legal and parking fines but can't find any threads for TalkTalk debt. I believe they have sent the letter to the wrong person as it is not my debt - what should I do?…
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Misled by Nowtv Provider
We recently sold our house in Devon and as we were on a 12 month deal with Nowtv wanted to use the same service in our flat in London otherwise we would have to pay a penalty for early cancellation of contract. Our London phone number is very important to us so I contacted Nowtv and was assured verbally and in an email…
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Galaxy Tab Active (8.0”, LTE) - CHARGER TYPE
Hi guys, I’ve recently been given the Galaxy Tab Active (8.0”, LTE) tablet and I do not have a charger with it. Can anyone please help me and tell me which charger I will need? A tonne of different answers keep popping up. The charging hole is in the shape of a ‘ isosceles trapezoid’ I’m looking on buying a Lead on eBay .…
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Keep landline number
Hello, After the recent death of a family member we are trying to cut the costs of the household where they lived. The house won’t be sold however it wont be lived in for the foreseeable future at least. We wish to keep the landline number but don’t require the line rental or any of the call / broadband bundles. Is there a…
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Repeated nuisance calls from National Survey
I am the subject of repeated calls from various people claiming to be National Survey. They call from a mobile phone number. Anyone know of any company called National Survey because I haven't? Each time they are adamant to ask me three questions but they won't get to the point. I'm curious to know what do they hope to…