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Sky keep episodes?
Has anyone got the latest update on the Sky Q box? I have but I am struggling on how to keep all the episodes on my shows, the old feature, was easy, you could just click on keep episode, but with this new feature, it just allows you to keep 1 episode, anyone else having this issue? or is it just me? I just tested it and I…
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freeview retune
a few days ago the north west was asked to retune their freeview, which I did. I now only have around 10 channels. I have tried calling them but am put on hold for ages as I guess the whole of the North West is ringing them! I have unplugged everything overnight to no avail. I do not want to do a factory reset as this will…
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Haggling with O2
Has anyone had any experience with threatening to leave O2/their retention team? My contact ran out a year ago and I've been on a sim only one since, but my phone has recently broken so I'm in need of an upgrade. The prices and contract length seem to have skyrocketed and there's very little incentive to stay on as a…
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Sky signature (with Netflix)?
With the Sky signature package, do you get Netflix with it or you have to pay extra? If extra, how much per month? I am on Sky Entertainment package, which Sky don't do anymore. My contract will finish in few months. Thanks
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Nowtv lost my number when changing provider
After being with talk talk for several years on normal phone line slow broadband, I decided to change provider, upgrade to fibre and save money. Changeover went OK on 13th July but did not notice that our home phone number was not ported over until I missed an important medical call on 15th July. After various calls to…
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Phones to pounds scam
help. I've been foolish and now think I've been scammed. Looking for advice as to what my options are. I was quoted £124 for my Samsung S8. More than other sites. Reasonable rating on trust pilot. Sent phone off. Got email to say received. Offer to follow after testing. Offer read 86.40 due to damaged bezel! I declined…
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18185 call override provider
Hi Does anyone use 18185 ? I am getting an engaged tone each time I try using 18185 now . Just called the Customer Service number on their website but the agent said they do not deal with 18185 any more and I should use the email support on the website. Are they in financial trouble ,or does anyone use a similar override…
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Over 75 TV Licence
Today, 5 August, I received the information from TVL regarding having to purchase a paid licence. In the correspondence they quote a website "tvl.co.uk/75pay". So tried to find this webpage but it doesn't exist! so I thought I would call the number for more advice. Guess what, it is any automated service on how to pay for…
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TV Licence Fee
I've done some research over the last few months on why the TV Licence fee was set up, what it was for & why we have to pay it. But part of the argument for the TV Licence fee to be required if you watch any live tv, even if it's not provided by the BBC, is that it uses hardware owned by the BBC. So I contacted Sky, NOW TV…
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BT Entertainment Package Channels
Hi I am trying to find a full channel list for the BT entertainment packages but I am not having much luck. One of the channels I watch the most on sky is TLC does anyone know if this is included? Thanks
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Scam Calls (landline and mobile)
These are getting repetitive enough in my case for the most frequent automated calls to be recognizeable: The "Amazon Prime Renewal" and the "Your Visa account has been debited with £300" are the most popular. These come from different numbers - surprisingly they do not seem to conceal the source from 1471 - I make a note…
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CELLO SMART TV NO LONGER SMART
I am trying to get info on my rights as bought cello smart TV 9/2017 and play store will not update apps or add any. Contacted cello and they said runs on Android 4.4 and play store are 5.3 now. They no longer sell as smart. Bought from EBUYER who say hard luck only guaranteed 12 months. Surely I have some recourse as…
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BT Sport on your TV without a Sky Subscription.
***** SOLUTION FURTHER DOWN THREAD***** I called Sky today to ask if I could buy a Freesat card to go in my old Sky box because I need it to watch BT Sport and was told they don't sell them any more and I would have to subscribe for 18 months. I have previously had one (it cost £20) and I was happy to buy another one. Was…
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Do any UK landlines charge to RECEIVE mobile calls?
Hi all. Was talking to my dad yesterday and got onto the subject of phones and broadband and he said that on his current deal (BT) and his old one (sky) he gets charged to receive calls from UK mobiles. Can this be right? I've never heard of it before. He said he'd find a bill to show me but thought I'd ask here too.…
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BT Sport - won't let me cancel 24 hours after extending my contract
I called BT to cancel and the retention agent convinced me to stay and did offer a decent deal. However, Sky have made me want to stay with them and can give me BT sport on my sky package along with my phone and broadband. However, BT are now saying that as BT sport is immediately available (I already had it and have had…
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lg oled tv burn in
* very first time for me to write anything about a product but in this case i feel so let down by a big company lg . you all need to know this before you buy your next tv i purchased my lg oled tv from richer sounds {by the way they have been great and this is not a fault with them} have had tv for 16 months started to see…
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Contacting Virgin
Does anyone know how the hell you contact Virgin Media. I'm trying to leave them! I've tried phoning - only to get a press this, press that message and then cut off. I've tried contacting them online - no luck. I've tried live chat and waited for an hour. There is a message saying that they have things may take a little…
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Phone locked to EE network - EE unlocking team on furlough!
I have an iPhone that is network locked to EE that I'm trying to unlock so can utilise better deals with other networks. The phone was second hand from a legitimate source. I phoned EE and expected to be able to pay the £8.99 they ask for unlocking a second hand phone not already on an EE account, but apparently their…
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Sky Essentials
Hello, I received in the post a flyer from Sky stating for £25 a month you got unlimited broadband, free uk calls anytime day/night, sky box for freeview channels with NO Set up cost. However upon phoning them you have to pay the set-up cost as the flyer had no offer reference -surely this falls under misrepresentation?.
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Currys return policy ?
My wife has just incurred a £33 phone bill for a 4 hour call to Currys ! Anyone else had a similar problem ? We could not email or message in any other way ? We could not believe this. The faulty 'Fitbit ' which were trying to send back was only worth a bit more than the actual phone call ? Crazy ? A huge con ? Please help…
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