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PlusNet Broadband & Phone contract renewal options
I've just received notification from PlusNet that my broadband-plus-phone contract is coming to an end. It appears I have two and only two options:-: 1. go Fibre, and lose the household phone number that I've had for 48 years. 2. renew my current Unlimited contract (for up to 24 months) and keep my phone number "for now".…
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Virgin Media with O2 Sim contract change allows cancellation but O2 don't allow
Impossible to cancel O2 Sim without early repayment charge! I received an email on the 15th saying that Virgin Media are changing their contract to allow them to increase the price each each but "If you’re unhappy with anything in this email, you can cancel your package, including the O2 sim in your Volt bundle, any time…
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TV with Freeview and Sky+HD
My faithful 23 year old TV has finally given up and I’ve been given a TV with Freeview built in. I don’t have an aerial, only a Sky +HG box. I can’t get the TV to tune in at all. Is it possible to use the TV without having an aerial via the Sky box?
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Sky Router and Sky Test using App
Am I missing something here. Being at home more now, I notice that the sky router is increasingly unreliable. We lose internet access and TV service numerous times every day. I basically use mobile internet at home even though I am working just a few feet from my router. When I call Sky they “tested” the line and told us…
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ID mobile iPhone 15 pro Max - help
Please can you help me? Am I being stupid with my calculations on my contract? Normally I would buy sim free but i'm thinking this contract deal is actually better. Have I just miscalculated? Sim free is £1199 . You can get £11 per month, unlimited data from ID mobile. 12 month contract. With EU roaming - 30GB limit. 11 *…
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Beware of Phantom Call Charges
I had 3 of these on my last bill, one for speaking clock, a ringback charge, and a call to a local Indian restaurant, all within the space of one hour which I contested. BT refunded these charges which were minor, but without admitting responsibility. I wanted to record that my phone was being billed for calls I'd never…
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New Virgin Media terms - will you be cancelling your contract?
Virgin Media are changing their terms soon so that you can’t cancel if they change their prices mid contract. Details: We usually change our prices each year – writing to let you know how much they’re going up and giving you the chance to cancel. From April 2024, we’re doing things differently, so any price rise to your…
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Sky Signature versus Sky Ultimate
I pay for Sky Signature. My wife wants Netflix Basic which comes with Ultimate. How much would the Sky upgrade be? Is it cheaper than subscribing to Netflix directly?
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Cancel Sky broadband to avoid price increase & lose Sky TV discount - is this 'penalty free'?
Now sorted - spoke to Sky and they reinstated all discounts.
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18185 Not Working?
I tried using 18185 this morning and both the 18185 number and the 0808 number appear to be dead. I used both my landline and mobile with the same result. Does anybody know if it's now defunct? If so, any recommendations for an alternative? Primary use will be on PAYG mobile phones to make occasional UK calls, so something…
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Renewal contract dispute with Sky TV
I wanted to make people aware of a situation that I am currently stuck in, plus see if anyone has any further ideas on how to resolve this. I have used Sky for many years but prices have risen sharply recently to a point that I decided to cancel Sky in June when my contract came to an end. I gave the months notice and they…
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Do I need to cancel my old EE account?
I now have a new lebara mobile account and my number has been successfully transferred to Lebara. Do I need to cancel my old EE account? Thanks, Fortyfoot
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Openreach Stops Selling New UK Analogue Copper Phone Lines
https://www.ispreview.co.uk/index.php/2023/09/openreach-stops-selling-new-uk-analogue-copper-phone-lines.html
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Digital phones are coming! Can I still have BT landline with EE Broadband?
Good evening I currently have an old telephone with BT landline service. It is plugged into the little adaptor in the wall. Also plugged into that little adaptor is my broadband which is EE. It is an old Brightbox. I will attach a photo of the back below. (I have always loved my EE Broadband. My BT landline has also been…
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Now Broadband Fibre
I am considering leaving BT to try Now Fibre,73 Meg download for £21 a month for my 12 month contract. Anyone have recent experience with them. Also I have 15 days of my BT contract still to run,how soon can I start my switch without penalty ?
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Virgin Media fake usage charges and fallout
Hello all, I wonder if I could please beg some advice. • Sat 15 July: Virgin Media suspend services, no warning. Call them and find out I have 'unbilled usage charges on phone'. Obviously I object to having services suspended for not paying for something I haven't been billed for. They say they have to send an engineer. •…
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Virgin media 02 charge
Hi I pay a monthly direct debit for my virgin media. I also pay a separate charge for 02 phone of £33 which I don't use or don't want but am told by Virgin Media that it's a non negotiable part of the contract. I know someone with Virgin Media who doesn't pay it. This seems like an unfair term to me but I could be wrong.…
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GiffGaff on iPhone - some online apps not working on data
My son has an iPhone (couple of years old) and is using a GiffGaff sim. At home, connecting to Wi-Fi everything works well. Away from home he can call, text and his location app works as I can see his whereabouts when I’m at home. However, Google, AppStore, and online games do not work. I have put his SIM card in my phone…
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Expert Telecom
Just been cold called by representative from Expert Telecom promising savings on landline and broadband over what we pay to Vodaphone. Not keen on doing anything just over the phone. Anyone had any experience with them Looked up reviews etc but still get the feeling that 'it sounds to good to be true'.
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Having a nightmare with O2
I was wondering if anyone has any advice on contacting and getting a response from O2. I am currently dealing with cancer, so having to handle their mess is an unwanted distraction. In a nutshell, I
took out an online contract for a SIM-only Pay Monthly deal. As
part of the process, I submitted my current phone number and…
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