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Mobile dead spot in house
Moved to a new home. In parts of the house I often lose mobile signals or show very poor signal. I am with O2 and I also tried with EE SIM but both are same. Is there any way to get signal in these dead spots? The internet/broadband is fine which is coming via landline. My problem is that I am missing calls as people are…
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BT Sport and broadband deals
I'm feeling hugely overwhelmed by the amount of choice available for TV and broadband packages. Please can anyone give me some advice on where on earth to start!? Our current supplier is BT. We pay £86 p/m which includes their Fibre Halo 2 with complete broadband and their BT sports pack and "classic" (not sure what…
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Virgin Install Delays/Question
Hi, we recently moved into a house that had previously not had broadband. An old couple had lived in the house since it was built. Anyway I was told by sky they couldn't provide it so organised for a Virgin Broadband & TV package. The install was scheduled for 1/2 but i had a message yesterday saying it was delayed to 16/2…
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Landline Phone/Online Banking Problem?
Not sure whether this should go in banking or here, but: Switched over to Now Broadband with landline yesterday, and everything seems to be OK - broadband working, phone has dial tone etc. However, tried my online banking (Bank of Scotland), and received their call as normal during the log-in process, but when I key in the…
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Can no longer afford O2 package
Hi - any advice for my granddaughter - she's 22, was working as a chef but has had to stop as she is 5 months pregnant, living at home with mum who has a slipped disk and is unable to work or do anything physical. She is only entitled to £240 a month to live off on benefit before the baby is born, and £139 of this goes to…
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We notice you've been using iPlayer
Hi I have received this email from TV License. As far as i am aware, no iplayer has been used at home, so i wonder from where they are getting that data. Are they just checking that my email address has been connecting to iplayer, or are they checking the ip address from the connection? If it is the first option, this…
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Landline telephone
I'm thinking of getting a home phone in, rather than use mobile. How much is line rental these days for a home phone? Call costs?
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MSE News: Virgin Media to hike prices by 13.8% – but you can leave penalty-free
Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%. The telecoms provider has also announced that its prices will rise above inflation in future. But affected users can cancel penalty-free as a result – here's how to beat the hikes. Read the full…
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Downgrading from 'Super'/'Fast' Fibre to standard Fibre
I'm currently researching new providers and have noticed that several are offering their 60+Mb services at exactly the same monthly cost as the 35+Mb services, which seems odd. It's ancient history now but I felt kind of duped when I upgraded to fibre in the first place, as it was only at end of fibre contract I was told…
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how to safely swap internet provider at end of contract??
Morning helpful people, I am a low user of both the phone and the Internet (Google searches/YouTube/BBC iPlayer...). I am considering switching my Broadband/Landline provider, from BT to Plusnet, in order to save on price/month.... My current contract with BT (Fibre 1) expires on 26/1/23, in 3 days time. The terms &…
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Virgin Land Line switch
Hi All Virgin have told me my land line service will have to be connected via my router after 11th April 2023. My router alas is in a different room from my master socket which connects 13 other phones via secondary sockets. I have requested a technician call out but will have to wait 6 weeks till February 28th. Am…
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Is it safe to buy an Iphone via Amazon
Is it safe to buy an Iphone via Amazon? I only seem to hear horror stories about different items turning up and Amazon refusing to refund as there is no access to what should have been delivered in the first place.
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Saved with Sky haggle
Hi, Today following MSE guidance I managed to negotiate a £60 a month reduction on my Sky deal, my current deals ran out this month so I did have a little bargaining power to start with. I wasn't afraid to leave and told them that. The first conversation was a bit of a joke, I was told the best deal he could offer was only…
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Sky deal thoughs
Just got off with sky. Been with them 13 years (not that that's that relevant anymore) We have signature, kids, movies and HD. Last year we paid Signature 17 Kids 2 Cinema 9 HD 4 Called to cancel and they've offered Signature 20 Cancel kids Cinema 8 HD 4 No protection from any RPI rise. Now I'm seriously considering…
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TV licensing letters!
Hi everyone, I am a student living on my own away from home. For a few months when I moved in to my new house I was using bbc iplayer, admittedly I was silly enough to think I’d still be covered by my parents’ license. I never really used it that much and my account was still registered to my out-of-term address so I…
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How to keep landline number whilst changing to a home essentials tarif, same line, diff name
I live with my elderly parents and having checked their BT landline and broadband bill realised they are out of contract, paying silly money and not really understanding it so as I am in receipt of ESA I looked up BTs home essentials tarif and realised we could save £30 a month but BT will not let me keep the old landline…
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SKY REFUNDS UPDATE- SEND IT TO YOUR BANK
Due to the vast number of scams around & because many people aren't aware that they may be owed a refund from Sky I just wanted to let people know that Sky are still sending out notices to old customers informing them when they are due a refund. If you've moved home and can no longer access mail sent to your old address…
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Switch from pay monthly to sim only mobile
Hello! I’m thinking of switching to sim only having always previously been monthly contract. I’ve found a great deal through MSE but the provider (Lebara) use Vodafone for their network and that’s who I’m currently with. If I do a switch, is it likely to cause problems? Thanks!
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Broadband Deals/Links That Are Not Getting Honoured - Vodafone and Virgin - New business model?
Hi, I have just signed up to 2 separate deals and wanted to know if other users for the deals are getting voided or ignored as a new practice to stop paying customers the deals or am I really that unlucky? And this isn't the first time this has happened. I purchased and setup one for my parents house - MSE Vodafone with a…
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Will my bill increase by inflation if my mobile contract started in January this year?
Will my bill increase by inflation if my mobile contract started in January this year? I cant seem to find the information online. I remember when I started my EE contract in December a few years ago but my bill did not increase in the following April. I want to switch to Vodafone and was curious if it will be the same. If…
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