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Pet insurance voided by insurer, how/where can I get a new insurance for my pet
Hello everyone, My new puppy was insured by us in May of last year, and this year the automatic renewal went through according to emails sent by the insurance company. However, I suddenly got an email from them stating that the insurance had been voided due to non-payment. I had a long conversation with the insurance agent…
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Petlog no replies to queries
Hello I bought two premium petlog registrations for my two cats back in 2013. After seeing the issues with their website I tried to re-register them but was told that my cats weren't on the petlog database and to look up the chips on a website which tells me where the chips are registered. I used the website and it told me…
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Ophthalmologist specialist
My 11 year old dog is developing cataracts. I would be grateful for ophthalmic vet recommendations in Cheshire. Is the operation successful ?
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Dog has lump on his leg
I have an 8 year old staf, he has a lump on his leg I need to take him to the vet I just wondered if anyone knows the cost roughly of a fine needle biopsy Thanks
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My dog, what's he up to?
Schnauzer, he's started to sniff the front of cars, takes a very keen interest, this is below the number plate area and only at the front. He's always been a prodigious sniffer, every lamp post, corner, blade of grass, but this is a new thing. Any ideas what the fascination is here?
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Pet insurance claim
Can insurance make you pay for a previous year policy error ? We have a ongoing claim which has partly been paid out but on the claim it states premium deduction from the amount being paid , we have contacted the company and they stated its for last yrs policy which was in error like this years policy regarding dogs age ,…
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Question about our elderly dog
Hello, We have a Jack Russell who's now 13 years old. She's now slowing down a bit and, although well, has made me think about her passing. What do we do with her remains if she passes at home? We live in London with a relatively small garden. Hopefully she will thrive for years to come. tia sx Ps just thought....equally,…
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Pet insurance
Can I cancel my pet insurance at any time
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Inguinal Hernia in puppy
Hi, we've just taken out puppy to the vets for her injections and initial health check before enrolling her onto the insurance but they found what seems to be an inguinal hernia. We've been told that if it doesn't correct itself by the next set of injections she will likley need surgery when she is spayed. They quoted the…
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Would this barking be a statutory noise nusiance?
I am sound sensitive so don't know if i should put up with the neighbour's dog barking as it is reasonable, or whether it would actually be considered a statutory noise nuisance. New neighbours moved in with a small dog (semi detached house). They leave him alone to go to work for 9 hours a day. He will typically bark when…
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Separation Anxiety - Dogs in Lockdown
Before lockdown my dogs where used to both me and my husband going out to work each day, they where fine to be left in the house they would just potter about and where pretty well behaved. we where rarely out all day, with us and the kids someone was always coming and going so they where never left for really long periods.…
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Dog tooth - claim for vet negligence?
Morning, Our dog went for her annual vaccinations in December. She has great teeth for a 7 year old, but had some tartar on one premolar. We saw a locum vet who said she could remove it. She used 2 different tools and was extremely rough with our dog. I started to feel uncomfortable with how rough she was being and was…
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Elderly cat and milk
We have an elderly cat - he's about 23 years old (he came from CPL in 1998 as a youngster)He is surprisingly agile for an old boy but is allergic to milk, as I believe the majority of cats are ?He disappears out of the cat flap every morning, returns temporarily at lunch time - then again every afternoon, back by 5:30…
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Can pet insurance company just stop paying for ongoing medication?
We have recently discovered that our 13 year old dog is now supposedly not covered for her heart condition which was diagnosed many years after policy inception! We took out the Prime Cover with Animal Friends which until recently paid 20% towards her medication following her diagnosis a few years back but we’re now…
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Introducing Bulldog/Pug bonded pair to other household Pugs
I have just rescued a bonded Bulldog/Pug pair, I was just going to have the Pug but they cant be separated so now have both, I have 3 other Pugs who live together happily, at the moment I have them in the spare room and am introducing each Pug separately letting them meet in a calm environment, the little Pug is…
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Completion of APHA form ABPR04 - making dog treats from home.
Does anyone have any knowledge on how to complete form ABPR04 (Application and Inspection form for approval of a Pet Food Plant)? The form is blowing my mind and the Microbiological Sampling questionnaire has stumped me. Any advice on this, especially where I need to get samples tested at raw, during process and at storage…
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Suggestions for puppy/dog monitor
Our 8wk old Cockapoo is settling in nicely with our daughter having slept downstairs with it for past days since it's arrival. A good routine with 11pm wee, cage door closed, 3am murmur then 6am wee. Over coming days I can see daughter wanting to move back into her room but she still wants to be responsible Any suggestions…
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Puppy Crying At Night Advice
So we've had our new puppy for just over a week and he's 9 weeks old. Mum and dad were guard dogs who must have got bored. Mum and dad lost interest fairly early and he slept on the floor with his brothers and sisters and not trained at all. First night he cried in his crate even jumping up at the crate inside so now he…
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Pet insurance- lifetime cover
Hi. My pet insurance is up for renewal. We have been with pet plan, however they have put the price up £15 per month even though we have never claimed anything from them and has no long term medical conditions. In the last year he has only had one ear infection and one eye infection, both cleared up with one lot of…
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Vet negligence
Hi folks . Am very upset, I have a bulldog called minky, I mated her on 26th February because she's a bulldog it's advised to book an advanced csection. Today she went to the vet for a csection. I get a phonecard saying sorry all 8 pups are dead. I asked why and they said because its 5 to 8 days early . Now someone please…
