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Price Protection False advertising with OTB
Where do I begin with this Company ! I booked a holiday and then decided to change the room type only when I did this they removed all the early booking discounts £1,900 and will NOT give them back saying they had to cancel it and rebook even though the Confirmation number remained the same !! I then went onto the website…
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BA won't refund Passenger Air Duty
I recently had to cancel a couple of flights. After navigating my way through the atrocious BA web site, I finally managed to raise a claim for refund of Passenger Air Duty. I got back a standard email acknowledgement but nothing further (and no refund). I then emailed the BA CEO - no response at all. Truly rubbish…
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UK ETA (I'm a dual national)
Hello, I am flying back to the UK on Monday. I'm a dual national - British and Finnish. I have for years and years travelled around Europe with just my Finnish passport and this trip was no different - my UK passport is in the UK and I'm in the EU. I completely forgot about the ETA now in place though. According to the…
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Pre existing conditions
I have been told I need a new hip but I'm not yet listed as I need to lose a little weight first. Can I get travel insurance? Thanks in advance for any help
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ABTA Arbitration - do we have a chance?
Hi all, I'd appreciate your opinions on my ABTA case against Jet2 before I pay the £150 arbitration fee. We took our baby on our first family holiday, a 'family-friendly' package that cost £2k but the hotel wasn't as advertised. The main issues are that Jet2's website advertised "2 restaurants" and a "pool with a…
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P&O
A few weeks back my hubby was refused embarkation at Southampton, stated his passport had expired. We were totally unaware of the EU ruling following bexit. ie 10 years from issue date. Please don't just say we should have known, we know that now. However, my anger with P&O is that they had accepted all his details on…
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Book Easyjet holiday today or tomorrow?
It seems that you can book July 2026 Easyjet holidays now (even though the flights haven't been officially released yet - which I know means that the times might vary slightly). However, historically does anyone know whether it would be cheaper to book at flight release time tomorrow morning compared to booking it today?
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France - Bringing back wine
Hi everyone Getting ferry to St Malo in a few weeks, and plan to maximise my allowance of wine to bring back (18l per person). I know there are duty free shops on board, but I assume it's cheaper to just buy from a local supermarket, which isn't then duty free? Any tips appreciated. Thanks Luke
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P&O Pride of Hull
I’m reading rumours on Bookface that P&O Hull-Rotterdam route will be changing to freight-only. Can anyone add any details to - or quash - the rumour?
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Is 30GB data enough for a few days in Ireland
I have a Lebara phone and I understand the deal includes 30GB of data while overseas. (4 days only) I don't really know how far this will go .. basicially I'll be doing the following .. Looking on Google Maps for directions, such as bus / tram options. Transport for Ireland all .. as above Perhaps sending a text message or…
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Price increase in Package Holiday
Looking for advice from members more versed in these matters than I am. I normally book my travel separately but checked a package deal yesterday for the 2nd of October 2025. I went back on the site today to book and found the price increased by nearly 500 pounds. This may be a silly question but do these sites track your…
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Travel Center - Legit or Scam?
Hi All, I've recently been left an amount of money by my Grandfather who sadly passed away and we decided that we wanted to use it to go on a joint Tanzania safari and Zanzibar trip. After researching various trips I came across a deal offered by Travel Center which appears to be very good value. I've tried looking for…
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short break in Amsterdam
booked a short break in August with my Daughter, first time. We have got tickets for Ann Franks House. Can anyone recommend a suitable hotel, looking for a twin room bed and breakfast, and any other recommended things to do, it is just a monday returning thurs afternoonmany thanks
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TUI misleading app adds
I regulary receive adds for specific hotels on Facebook from TUI - with the Fly Local message.There is one RIU hotel in south west Spain that caught my eye - when checking flights they are only from Gatwick !!!We live in central Scotland - is somebody at Luton having a laugh ? :D
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Worried about GHIC
Flying to France on Tuesday and suddenly remembered about GHIC cards and now having a panic. We are a party of 5. Four of us had GHIC cards issued in 2023 but can no longer find the card (but do have the confirmation email but that lacks the GHIC number itself). The remaining member has no GHIC at all but will apply today.…
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cruise in september '26
How do I get cover so far in advance?
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Nationwide Flex Plus Travel Insurance - Issue with Avios
Be aware that Nationwide's travel insurance will NOT re-imburse you for any Avios lost when travel arrangements are cancelled - I have just lost 58200 Avios as a result of having to cancel flights at the last moment.
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British passport feels sticky
Hi,.I don't know if it's for the heat of Portugal, but my British passport feels a bit sticky. It's been in a bum bag all the time alongside the EU one, not in contact with water. The EU one is perfectly dry as usual, but the British one feels a bit sticky, especially at the borders. There's no discoloration. Has it…
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What are our rights regarding unscheduled overnight stop Cancun to Gatwick
Last Tuesday we got on TOM49 Cancun to Gatwick, the flight was due to be just over 9hrs, about an hour of so in to the flight the captain read the riot act because someone had been smoking in one of the toilets, all seemed good for the next 3 hours then we could feel the aircraft decending and the flight tracking was…
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Single occupancy question
Here is a scenario. Two people have booked a cruise, they have paid for their
holiday in full but shortly before they go, one of them suffers a death in
their family. The funeral could take place during the holiday, if so
the person will not go and claim on their holiday insurance. This will leave the other person to…