-
Excessive cancellation fee for Auto Aid Renewal that starts 3/1/25
I made a mistake last night renewing Auto Aid breakdown cover starting 3/1/25 paying £63.43 by credit card. They now charge an additional £10 for a spouse to be added which I decided to not accept because Spouse never drives without myself in the vehicle so we would be covered anyway. We never drive other vehicles, so I…
-
Car park accident
Yesterday i was driving in a car park looking for a space when a reversing car hit me. The passenger door on my side took most of the damage and now won't open. My door also has a bit of damage but still opens. The car is a suzuki swift which i bought three months ago from a suzuki dealer. The car came with a leaflet…
-
Flat tyre - No spare
This is the first time I've had a flat in a car that has no spare by design. Fortunately not too far from home and the get-you-home fluid managed to keep some pressure in until I got home. Contacted a mobile tyre fitter and they came out. They couldn't get an identical tyre so fitted a "budget" one. Still cost me £180 for…
-
New Car issues
Can anyone please advise on this. We purchased a new Peugeot 5008 on PCP last October and 48 hours later it broke down and had to be towed back to the garage. Long story short, it took Peugeot and the dealer 2 months to agree a new gearbox was needed. In hindsight we should have rejected the car but instead agreed to take…
-
BUYING A NUMBER PLATE THAT ISN'T NECESSARILY FOR SALE
Hard to choose a fitting thread title but here we go... I'd like to buy a number plate, which exists on a sorn vehicle. I've no idea where the car is or who owns it I just searched it on the vehicle enquiry gov website. Any help/advise?
-
No coolant and completely unaware...
Had a minor melt down today (well, at least just I did and perhaps not the engine) Just by pure chance I gave a mechanic friend a lift to a petrol station and he did noticed a strong anti-freeze smell in the van (NV200/DCI1.5K) so we stopped and to my horror I saw some fumes coming from the engine bay. Not a single drop of…
-
Can someone explain NCD please.
I currently have 15 years NCD on our current family car. I am looking at buying a second car for which I've just looked into insurance. When it came to getting my quote it says "Your NCD can’t be used for more than one policy at a time", so for this second car does that mean i'll have to put in zero years NCD? If so, why…
-
Car seized by police- odd one
Hi all 19 year old daughter has had her car seized by police today coming home from night shift after she got stuck in a ditch (shes ok) police have seized car as the dvla has her as a provision license holder She passed her test a year ago but has yet to exchange her provisional license for a full one (needed it as ID…
-
Undisclosed windscreen repair
Hi, we bought a car a month ago. I drove it the other day and noticed a chip in the windscreen right in my sight (section A). I thought it happened during the recent storm and started a claim on my insurance. Windscreen guy came out and said that this is an old fix that failed and can't be repaired and needs replacing as…
-
FLO insurance contact?
Anyone able to point me in the right direction to contact FLO? (linked to LV) But which is now Allianz. I have an online policy that I took out with FLO but Allianz system does not recognise. I need to make changes to it but have no way of accessing it. There's no response to my email and no phone number for non-claim…
-
Car Insurance, Social, Domestic, Pleasure and Commuting
Hello all, I have for while now had a quiet word with new employees (unofficially) regarding using their own vehicles to "run little errands" for the company we work at. It surprises me on two counts that 1) So many employees do not realise the insurance implications of having an accident whilst running these errands, 2)…
-
Speeding ticket
Received a speeding ticket the other day but fortunately I have been allowed to attend a speed awareness course. My problem is that I'm currently out of the country and will not return until after the latest date I can take this course. Also, I don't have the letter in my possession.Is there anyway of obtaining the…
-
Do you still need to send off paperwork to DVLA if sold or scrapped car?
Hi all. As the title states, do you still need to send part of the log book to the DVLA when scrapping or selling your vehicle? I've gone on the official .Gov website and it seems you can notify them via online instead. Unless I'm mistaken and that's only part of the process. Thanks.
-
Latest e-mail from VW - refers to vehicle lighting
Afternoon all, this is my first post, here goes... I've recently received an e-mail from VW titled "Limited time only: Get more lighting for less". Having read the e-mail they say that if I purchase via their apps I can have the internal and external lighting on my car operating at optimum. To me that reads that a) it…
-
Static Caravan help
Hi we have purchased at 2019 static on a park, signed for on 3 November, went to use it the first time and massive water leak in the boiler cupboard. So we used overnight on 28 November with no water. The park have advised it was due to the bad weather and not under warranty nor is the insurance covered and it is costing…
-
Gap insurance
Hi My son has just purchased a 3 year old car and i was thinking of getting Return to invoice insurance for him as it was £16500. Can anyone recommend a product or company? Thanks
-
Speed Camera checking.
Just wondered if anyone has any suggestion on this. Driving into town this morning a fixed speed camera flashed me from some distance away. It flashed again as I went past to I assume get a clear picture of the driver. Its a 30mph limit and my dashcam footage says I was doing 43-44kph (27mph) as a maximum along that…
-
Windscreen scratch(es)
I have a series of vertical scratches spaced about 4-6 inches apart on the drivers side (outside) of my windscreen. No idea how they got there -- when using an ice scraper, I always scrape horizontally - and these scratches are vertical They are barely detectable with a finger nail. Any ideas on if these could be removed…
-
Think I just got caught speeding
There was a mobile speed van ahead in a 30mph, I wasn't paying attention, it's a big wide road not in a built up area, I slowed down as soon as I saw it but I think it was too late, when I looked at my speedometer it was almost 40. I know they tend to have a leniency of 10% so won't set off until 33mph, my question is…
-
Car won't start - ideas/suggestions?
Hello, Our car (2016 Ford Fiesta) is making this sound when we attempt to start it today. All was fine yesterday. My initial thought is the battery but the lights are working ok. https://streamable.com/r8rnsf If there isn't an easy fix, who would you recommend we call? We don't have breakdown insurance. Thanks
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
618 discussions
2.9K comments
Most recent: MSE News: Car finance redress scheme likely delayed to November due to legal challenges by Tarian
Today at 10:39AM
Confused about parking penalties and fines? Get help with all kinds of car parking problems.