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Have you haggled with Sky, BT, the AA or any others in the last six months? Did you succeed?
Poll started 8 September 2026 Haggling can result in big savings – on anything from digital TV and broadband to breakdown cover and car insurance. Every six months we try to gauge the success rates of those who have done it. So whether you've got cheaper prices, extra goods or better deals, please let us know how…
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How do you rate your bank's service?
Poll started 21 July 2026 Every six months, we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse. Please vote based on CUSTOMER SERVICE for your main CURRENT ACCOUNT over the last SIX MONTHS. Ignore rates and any…
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MSE Poll: How do you rate your bank's service
Poll started 10 February 2026 Every six months, we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse. Please vote based on CUSTOMER SERVICE for your main CURRENT ACCOUNT over the last SIX MONTHS. Ignore rates and…
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MSE Poll: Haggled with Sky, BT, the AA or any others in the last six months? Did you succeed?
Poll started 20 January 2026Haggling can result in big savings – on anything from digital TV and broadband to breakdown cover and car insurance. Each year we try to gauge the success rates of those who have done it. So whether you've got cheaper prices, extra goods or better deals, please let us know how successful you've…
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MSE poll: Rank the Celebrations chocolates from best to worst
Poll started 30 December 2025 It's time to get serious and finally settle this age-old debate. We don't want to just find out what the best Celebrations chocolate is, we want the definitive order from best to worst. Can anything top the Malteser? Is a Milky Way better than a Mars? And is a Snickers really worse than a…
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MSE Poll: How do you rate your broadband provider's customer service over the LAST SIX MONTHS?
Poll started 21 October 2025 We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help. Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS. Switched broadband recently? Rate the provider you were with the longest…
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MSE Poll: How much mobile data do you use in a month?
Poll started 30 September 2025Mobile phones are an essential part of everyday life for many, with streaming, gaming, social networking and more all increasingly done on data-hungry mobiles. When we last did this poll in 2024, three-quarters of respondents used less than 5GB a month. We want to see if this has changed since…
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MSE Poll: Have you haggled with Sky, BT, the AA or any others this year? Did you succeed?
Poll started 3 June 2025Haggling can result in big savings – on anything from digital TV and broadband to breakdown cover and car insurance. Each year we try to gauge the success rates of those who have done it. So whether you've got cheaper prices, extra goods or better deals, please let us know how successful you've been…
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MSE Poll: Do you have credit on your energy account?
Poll started 13 May 2025If you pay for your energy bills by monthly Direct Debit, your provider could be sitting on hundreds of pounds of your money. Now's a good time to check and ask for it back - you should have minimum credit at this time of year. So, we want to know whether you're in credit on your energy account.…
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How do you rate your bank's app?
Poll started 8 April 2025If you access your current account through your bank's app, please rate it. Only rate the app and its features, not the bank overall. If you have more than one current account, please rate ALL the apps you use (though don't rate a bank's app if you only have it for savings, a credit card, a…
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MSE Poll: Have you had a flight upgrade?
Poll started 1 April 2025Many airlines now sell upgrade capacity at the desk. So are the days of trying to sweet-talk check-in staff to get a free upgrade to premium economy, business, or first class, long gone? We want to know whether you've had an upgrade recently (IN THE PAST THREE YEARS) and how you bagged it. Click…
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MSE Poll: How do you rate your broadband provider's customer service over the LAST SIX MONTHS?
Poll started 11 March 2025This isn't about price, we can do that - we want you to rate your most recent home BROADBAND provider's customer service over the past SIX MONTHS. Click here to vote in the poll. Did you vote? Are you surprised at the results so far? Have your say below. If you haven't already, join the forum to…
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MSE Poll: How do you rate your bank account's service?
Poll started 14 January 2025 Every six months, we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse. Please vote based on CUSTOMER SERVICE for your main CURRENT ACCOUNT over the last SIX MONTHS. Ignore rates or…
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MSE Poll: How do you rate your mobile network's service and coverage?
Poll started 7 January 2025We want to find out how each provider rates for service (how it treats you) and coverage (how strong the signal is when you need it). In truth, there are only four main networks providing signals – the rest use these, but under their own brands (see our mobile networks guide for who piggybacks on…
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MSE Poll: What's your favourite selection box chocolate?
Poll started 30 December 2024It's Christmas, so for this week's poll we're going to have a bit of fun. If you could choose only ONE chocolate from ONE selection box (Celebrations, Cadbury Heroes, Roses or Quality Street), which would you choose? Click here to vote in the poll. Did you vote? Are you surprised at the results…
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MSE poll: How did you fare financially in 2024?
Poll started 17 December 2024Once again, it's been a tough year financially. Household bills and mortgage rates have remained high, leaving many feeling the pinch. But not everyone's affected in the same way... for example, those without mortgages or those still locked into cheap mortgage deals with a reasonable amount in…
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MSE poll: How much will you spend in total on Christmas this year?
Poll started 10 December 2024The festive season is the highest spending period of the year for most people. So this week, we want to know – including food, drink, decorations, presents, travel and more – how much are you planning to spend on Christmas this year, and is it more or less than you would typically spend? Click…
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MSE Poll: Have you haggled on the high street?
Haggling isn't just for call centres and market stalls, some even do it at high street chains. If you have, have you succeeded? Whether it's asking 'em to throw in some extras or negotiating a discount. Let us know. Did you vote? Are you surprised at the results so far? Have your say below.If you haven't already, join the…
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MSE Poll: Do you have car breakdown cover?
As the weather gets colder, it becomes more likely that your car could break down on the road, or not start at all. If this happens, your compulsory car insurance won't help – you need a specific breakdown policy. So this week, we want to know if you've got one, and if so, which provider it's with, how you bought it and…
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Revaluation of Council Tax bands that reflect today's values.
Hard to believe that my council tax bill is still based on how much my property was worth in 1991. Given that council tax is now such a lot of money should it not at least be based on current values? A lot has changed in 33 years so it's difficult to see how such an out of date tax base has any credibility. Is the…
