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RWG mobile porting problems/customer support.
Anyone know what times RWG customer support is operational. Having problems with porting my number and have been left without my number for three days now. Contacted them via email initially and got a response 36 hours ago saying it wouldn't be much longer - yet here I am still without my phone number. Tried calling…
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Lebara SIM Activation
Hi, I have bought a Lebara SIM card to use in a GPS tracker (not a phone), how do I activate the SIM, would I need to take out the SIM in my mobile and put it in there to activate it and then put it in the tracker? Thanks
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Cancel Lebara SIM
Hello, I got the MSE Lebara SIM at 5p per month, but want to cancel now as the initial 6 months are up. How do I go about cancelling? Do I have to call Lebara ? I dont want to keep the number as this was a secondary SIM, I took out to try Lebara. Thank you.
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Need a good PAYG Sim card for occasional calls and data use & good coverage but no contract
I only occasionally use my smartphone for making calls and going online. Any recommendations of a good Sim card deal please which does NOT tie me into any monthly payments, contracts, etc. Preferably somebody with good customer service too.
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Insure a phone bought from AliExpress
I know the warranty they provide is worthless as even if it was possible to send it back to them, it would be far too expensive. I'm just wondering if there are any phone insurers that would cover a phone bought from them / Asia? Cheers.
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beware of Insurance 2 go mobilie phone insurance
beware of this company - previously recommended on MSE and a £10 discount offered. however, none of that is any use if they wont pay out a genuine claim because of a ridiculous clause! i have just had a lost phone claim rejected because the phone sim card wasnt used on the day of the loss, and the day before. the proof of…
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Lebara porting
Porting from Plusnet mobile to Lebara was supposed to take place on 30th May 2023. It's now 3 days later and despite several live chats with Lebara still not receiving incoming calls. Everytime I live chatted with an agent I have received the same stock answer; wait 24 hours. I attempted to phone the 2 helpline numbers but…
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Wrong Date of Birth
I really need help as I don’t know where to turn too. I will briefly explain the issue. 2018, went online to carphonewarehouse to take a contract out with Vodaphone, everything passed and got mobile. Dec 2021, want to contact Vodaphone as having issues paying bill, can’t speak to anyone as failed security, wrong DOB. . May…
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Samsung photo problem
Hubby has just bought new Samsung A54. Problem with the photos all of a sudden. You click on the photo in gallery and this comes up. m
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Mobile carrier / service provider that lets customer disable caller ID from their own device?
Three mobile have updated their policy and no longer allow customers to disable their own caller ID without customer asking permission from Three each time you want to place a call with caller ID disabled. https://community.three.co.uk/t5/Network/Toggling-caller-id-on-and-off/td-p/9813 Which mobile phone carriers / service…
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How common are porting problems ?
I have 4 sims with Plusnet and all have to move another provider. I decided to try Lebara , me and my partner have been using their sims alongside the plusnet ones. I have been happy with sim ( signal etc ) So decided to move our numbers to Lebara. My partner said she would go first and submitted a PAC code. Yesterday she…
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How to manage porting my number
It’s a very long time since I’ve done this and I can’t remember how it works. From what I’ve read, it takes up to 48hrs, if everything goes smoothly. Will I not be able to use my phone during that time? It would be very difficult to be unable to contact anyone and I assume this could go on for longer if there are any…
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Lebara MSE blagged SIMs
I've just got a couple of new SIMs following the link on the MSE page for the blagged SIMs with Lebara. It said that the SIM was a one month SIM but for months 1-6 was 99p. I've just tripped the first month on the first SIM and it now says I'm out of plan and only offering a £5 a month deal. But on the second SIM page,…
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2 year sim from RWG
I have always had PAYG phones but have just received an e mail offering either a 1year sim plan of 250 mins, 250 texts and 2 mb of data for £20 or a 2 year plan for same amount of usage for £35. These are a 1 off charge not monthly. I am an absolutely minimal user of either phone calls or data on the mobile network but…
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With Plusnet need to change
I need to change network from plusnet I need to know if anyone can help I need a new provider that offers tethering. Thanks for any replies
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Airtime rewards and RWG mobile
Hi, is it possible to use airtime rewards with RWG mobile? Now mobile is listed in the list of supported providers but RWG is not, but you can use Now mobile top-up voucher to top-up RWG so they're technically the same company. If it's possible, can someone explain the redemption process step by step please? Do you get a…
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sim card
looking for a sim card that you can top up with a voucher from supermarket or paypoint .dont want one that has to be topped up after a certain length of days .not a heavy user calls & texts a some data .thanks
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Lebara?
Considering Lebara as replacement for Plusnet. I need to pay by direct debit from my bank account. Is this an option?
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Porting to Lyca
Hi i requested a port in from my old Lebara number to my new Lyca sim, i filled the form out last night and got a confirmation text that the port would happen "next business day ", so today, but as yet the port in has not happened. By doing a quick search of the forum I did note that one post mention their being a 5pm cut…
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Sim only deals
Is anyone with 1p mobile sim only. Im looking at the bundles of data unlimited calls and txts which is £7.50. But they want £10 every month which will be taken automatically. I don't understand how that works when the bundle is only £7.50.so where does the other £2.50 go. I'm confused how the agent has explained it to me 🤔
