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Best provider for making calls to Jersey
My 86-year-old Mum likes to call a friend in Jersey now and again. She uses a 'thick' phone as she doesn't understand how to use apps and the like. She doesn't even know how to text, bless her. Like many others it seems, O2 class calls to Jersey as 'International' and sting her for 55p per minute. Outrageous if you ask me.…
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Lebara customer wants new Lebara tariff - can I keep my number?
I signed up for an MSE Lebara SIM-only monthly tariff a couple of years ago. I still have it, and I want to change it now, to a Lebara tariff that gives me more data for the same money. How do I achieve this, while keeping my phone number? Has anyone here tried it? I have switched off the auto-renew on my currrent tariff…
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Virgin to O2 - contact from O2 (?) - scam or legit?
I was recently transferred from VirginMobile to O2 along with everyone else. I initially received 2 texts from O2 at the start of July with what seemed to be my O2 username and password. Then, on 24 July I received 2 texts in the same text chain, which said: a) "*SECURITY WARNING* The one-time code you requested will…
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Three EU Roaming
I'm going to Spain tomorrow and have a Three mobile contract (not pre- '21). I had looked on their site a few days ago and saw they had a £20 charge for 14 days roaming in the EU. I thought I would buy that tonight, as I need to research travel over there and use date for Zoom etc. But I just looked tonight and I can only…
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ID MOBILE - Continue to take direct debits after contract ends
Hi, has anyone had experience of ID mobile continuing a contract after the fixed period had finished? I took a contract out on a phone that came with a data plan, but i never actually used the number. I kept a previous sim only number and used that instead. I was under the assumption that once the phone contract was paid…
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EE SIM Only - Blue Light Discount?
I'm thinking of switching to the EE 20GB SIM that's offered via BT for £9 a month. I'm currently on a 1pmobile £10 data boost but the 10gb isn't always enough. EE is a 24 month contract with price increases, however I have a Blue Light card and a Beans account who both have 20% off codes for EE. I'm not sure if they'll…
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Mobile phone stolen - 'proof of usage'
I lost my phone 3 weeks ago. I got a replacement (like new). While waiting for the replacement, I was given a new iPhone SE to use for 2 weeks. I loved it, so planned to sell the replacement phone, pay off my contract and buy myself an SE. I didn't turn on / use the replacement phone at all. I was robbed on the way to…
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Cheapest SIM to receive texts on?
Hello. I'm looking for a SIM that would only be used to receive text messages on. Rates per minute / text / MB are not that relevant, as I'm not going to use those, unless I have to to keep the number. The important thing is to keep the number indefinitely without having to top up often. Suggestions welcome.
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How can I identify the mobile number from my bank statement?
Hello. My wife and I both have a monthly account with 3 phone. Today, we tried to make contact and couldn't because of the poor reception. This apart, I then discovered that the phone I am paying for is not the one I am using, but it seems that I am being debited, as is my wife with a monthly charge, both from my bank…
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nokia N95
Hi, my father-in law likes is old Nokia N95, but its only 3G and with the network getting switched of he now panicking , he's no good with touch screens ( we have tried ) is there any thing similar to the N95 out there, I have tried to look, but so far not come up with anything .
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MSE Mobile Comparison Tool - Fake Deals?
Do the deals the comparison tool advertises actually exist? Tried to click through on a couple now and get taken to a generic page on the retailer's website. I guess MSE still gets the affiliate money even if you end up going for a more expensive deal on the same site once you've been misled into clicking through.
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iphone 13 or 14
My iphone 12 is out of contract and would like a 13 or 14. I currently pay £20 month and would like to be as near to this as possible. Are there any good deals out there? Don't mind a small up front cost.
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EE No mobile internet at work. 02 Vodafone Tesco GiffGaff work perfect
Good afternoon everyone . Having a wee issue with EE been a happy customer since 2010 no complaints no missed payments. mobile internet on EE is non existent in my work place. Its always been sketchy but now i get nothing at all. did some experiments with colleagues phones. In most cases older and on about a 6th of the…
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how to cancel 1 month contract
Hi Guys i have just took out a sim-only deal with EE i got it because i was a Plusnet customer and got a 1 month deal, trouble is i don't like the speed i am getting from it It was suppose to be 5G and up to 100m download which would have been fine but am lucky if i get 5/20m and 0.45 upload so i was thinking of cancelling…
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Lebara mis-selling "monthly" plans?
The Lebara promos recently run through MSE such as the exclusive-monthly-plan-440/p/441223 clearly advertise themselves as monthly plans both in the name "Exclusive Monthly Plan £4.40" and the rate "99p/month for 6 months". Yet once you sign up and get the direct debit, it doesn't deduct on the same day each month, but…
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Getting a phone contract in UK but using abroad?
My current PAYG phone's battery is shocking and the phone in general is getting worse as I've had it about 5 years. I'm looking to get a new phone on contract here in the UK but will be travelling to Australia at the end of the year and living there for a few years. My question is, if I do get a contract phone here will I…
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Be careful of roaming in Corfu
Like most people travelling abroad to certain countries you get "home from home" - I'm with Tesco. Just want to make people aware of some specific issues that can crop up in Corfu. Today was travelling to north Eastern side and the network switches (or can switch) from the Greek partner network to an Albanian one. Phone in…
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O2 makes me there own user name
When moving from virgin to O2 O2 decided to make their own website from my account. This is been going on for about six to 8 weeks I didn’t ask to be moved to O2. My bill has gone up. The problem is we must’ve been on the phone for at least six hours. In the shop three times. They still cannot get rid of the email O2 made…
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Complaint against Carphone Warehouse that they are refusing to pay promotional cashback £150
Hello MSE community, This is regarding a fraud / cheating Carphone Warehouse are committing with many innocent consumers like us. Do you have a screenshot of the CPW promotion they published during June 2023 (until 4th July 2023) about purchase of Samsung S23 Ultra on their online website , if you purchased one through the…
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EE mobile reduced monthly?
Just checking if the phone call I have just had from EE offering a reduction in monthly bills for my two sims with no loss of extras(Apple TV, TNT Sport etc) is genuine or not. Have other people had such calls. I have finished my two year contract with them and the foreign gentleman said it was not a new contract, just…
