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how accurate is IMEI tracking?
how accurate is IMEI tracking? And also is there a website that would show me the location of my phone given the IMEI? I tried some but they seem like scams like they try to charge me or ask me to download something. Thanks
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Was a service provided if it hasn't been used?
Under UK consumer law, if I order a new mobile contract, do not activate the SIM, and then return it within 14 days, can the mobile company claim a pro-rata payment for the 14 day cooling off period? Article 105 of EU Directive 2018/1972 (still British law post Brexit if I'm not mistaken) states "Where an end-user has the…
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How to send ringtones to iphone
Does anybody know, how add personal ringtones with sonoma into iphones? If important, my Iphone has 17.1 on it. Thanks ;-)
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Lebara
After MSE's recommendation and glowing reviews I changed from Vodaphone to Lebara and I am having a nightmare 3 weeks after I bought the package. I still can't access data. I have contacted them 7 times by phone and 3 times on live chat. They are very polite and keep telling me to do the same thing so I have installed the…
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Port in issues
Hello, I recently switched to Asda Mobile and transferred my number to them. Everything went smoothly until my port-in date arrived. Unfortunately, right after that, I lost all signal and couldn't access 3G/4G, making my phone unusable. Despite numerous calls to Asda Mobile and promises of a fix, after 10 days of no…
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Grandmother travelling to Canada solo - best PAYG SIM card?
Hi everyone, I've purchased a simple dual SIM Motorola phone for my grandmother who will be visiting her sister in Canada. She's not a heavy phone user and keeps an old Nokia 3310 turned off in her glovebox but knows her way around basic tech like a tablet, so this phone will primarily be for emergencies during her trip…
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Low user O2 sim-only - should I switch to Spusu?
I've been with O2 for some years and I spend very little: my increased latest monthly fee is £4.06. However, O2 emailed to mention I could leave within the next 30 days for no penalty. On the MSE site, there is a cheaper sim-only offer from Spusu whom I'd not heard of which uses the EE network. Their offer is £2.90/month…
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Leaving O2
Hi everyone, I just had a quick question. I'm on a monthly contract with O2. The billing period runs from 1st of the month to the end of the month. The bill is taken on the 12th of the month. So, my April allowance has just finished and the bill will be taken on 12th May. So, May's allowance just started yesterday. If I…
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E sim
Please can anyone explain an e sim to me. I have an iPhone, my provider is in the Uk Vodafone. I am traveling to Canada in May and would like to have the opportunity to keep in touch in places I cannot get WiFi (when traveling etc). I’m not experienced in this subject, could someone explain in simple terms what are my…
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Best SIM Card for Backup Internet Connection
Hi all, Interested in your collective knowledge on picking the right SIM card for a backup internet connection. As we are working from home now we are very sensitive to the availability of our broadband and while our provider is pretty good, its a small rural fibre provider and when they occasionally do have issues they…
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RWGmobile Is there any way to check (non bundle) balance over text? Near non existent support
Despite trying both support@rwgonline.com and .wales, as someone else in other threads stated one may yield better results, they only seem to reply when they feel like it. I have only have a support reply once or twice and sent approx 6 or more. It is not even a case of a long delay. It seems they just don't bother…
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Cheapest sim only - only want phone for podcasts
Hi, trying to stop using phone in bed, so have decided to use a phone for downloading and listening to podcasts only. Consequently, looking to find the cheapest sim only deal which will allow me to do this, currently with O2. TIA
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Please help with Lebara/Redmi 10c/Virginmedia home broadband issue
hi there I bought a Redmi 10C phone about a year ago and moved from EE to Lebara a few months ago. As stated above our home internet provider is Virginmedia. My phone has always taken an age to load anything but was just about bearable but since I moved to Lebara it times out virtually every time I try to load anything on…
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how soon can I re-join ID mobile as a new customer
I had a SIM-only contract with ID mobile and switched to Lebara today, and I transferred over my phone number. How soon can I request a PAC from Lebara and switch back to ID mobile (as a new customer)? I need to keep my number and would like to get a phone contract with them, as a new customer. Thanks.
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3 says old SIM is inactive but phone says otherwise
I'm trying to get a 3 SIM that I've not used for a couple of years reactivated but their call centre says say they cannot do so. I've also got an old iD SIM that I know is inactive so I've put them both into a dual slot phone and they show up differently. However, the 3 one still can't receive calls or texts. Why isn't my…
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Who is responsible
On the 9th April i phoned Plusnet Broadband because of an issue i had about a bill. During the conversation i agreed to change my mobile phone provider via Plusnet to EE. Plusnet done the credit checks etc and filled out all the paperwork that was needed. They even copied all my details from my plusnet account to the EE…
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Connecting a printer to mobile.
Hello, I've got a Samsung mobile that l would like to connect to a printer. How easy is this to do? Still to buy printer so any recommendations please? Not technically savvy so plain English if possible. Thanks.
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EE retentions/cancellations
Do EE not have an option to speak to cancellations anymore? I remember a year or two ago there used to be an option on their IVR is choose from if you were thinking of leaving but calling today that's not there.
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Spusu mobile - beware of charges/fees for cancellation/loss/etc
6. One-off feesOne-off FeesServices CostsDamage to or failure to return the SIM card incase of exercising the right of withdrawal£4.00For cancellations in the first month following theactivation of your SIM card£4.00Charges in case of unsuccessful credit cardpayment (without VAT)Max £25.00Charges in case of unsuccessful…
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1p Mobile
My husband died and has £14.40 credit on his 1p mobile account. They are refusing to refund it. I know it's not a lot of money but why should they keep it.