-
iD Mobile Changes EU Roaming Fair Use!
Very quietly, iD Mobile have introduced a new fair use policy for data roaming in the EU. Previously, customers had to consult their 'fair use calculator' which generated how much data you could roam with based on the price of your plan. Now, they have standardized this with a set roaming data cap of 30GB, this along with…
-
2 year sim from RWG
I have always had PAYG phones but have just received an e mail offering either a 1year sim plan of 250 mins, 250 texts and 2 mb of data for £20 or a 2 year plan for same amount of usage for £35. These are a 1 off charge not monthly. I am an absolutely minimal user of either phone calls or data on the mobile network but…
-
Lebara Referrals don't get paid.
I was happy with this company until I referred a friend in December last year. My reward is still "pending" despite my friend having signed up months ago. Their customer service is rubbish, the woman on the live chat just tried to fob me be telling me to read the website. After I pointed out I'd done all that and just…
-
Lebara WIFI calling - warning
We recently signed up for the cheap Lebara sim-only deal on the back of the information sent out on the MSE weekly e-mail. As we live in a rural area and have no mobile signal in the house, it's imporatant for us to have wi-fi calling so that we can make and receive calls at home. We had this facility with our previous…
-
Warning: Problems with Smarty referral process
This is more of a Public Service Announcement really but I recently moved myself, my wife and my two children to Smarty for mobile contracts in order to take advantage of their £10 each referral reward, effectively £60 free, by me creating the first account, then referring the others. I have an @gmail.com account and take…
-
Hidden costs when buying through a reseller?
Hi, new here. Last year, I signed up for a 24 month contract for an iPhone with Mobile Phones Direct. It seems that the entire monthly cost appears as the tarrif once it gets to the network (O2). So once April comes around, the 3.9% + RPI is applied to the whole lot, rather than to the actual airtime portion. I think by…
-
3 pay-as-you-go, refund not forthcoming
I was advised a short time ago that the cost of a 3 pay-as-you-go plan was going up. With this being the case you could move providers and get a refund of the remaining balance. So have moved providers and all that is left is to get the refund from 3. I've contacted them and have Live Chat transcripts saying the refund is…
-
Looking for others who have been mis-sold a business contract by Onecom and sharing my experience
Hi! I was mis-sold a contract by Onecom a few months ago and I just wanted to come on here and post how far I got with complaints and various research and advice I got on how to proceed with them. When I first realised I had been mis-sold this was one of the few forums that came up with people discussing it, and I always…
-
There is no reason for roaming charges
I used to teach Business and Technology of Mobile Communications at a Master's Programme many years ago. There is no technical reason for the operators to reinstate those fees. None. The only one is economic: Roaming fees are pure profit. And very big. Not even printing money has the same return. Tough to resist if you…
-
Talkmobile as an alternative to Smarty
Hi Just recently took up a 30gb sim deal with Talkmobile as an alternative to Smarty. I just wanted to give my first impressions for anyone thinking of using them. Like Smarty they offer a no frills alternative to the main networks and seem to get mixed reviews. I first sent for an Asda Mobile free sim to test signal…
-
Plan.com
I have read some discussions about this company and thought I would share my story. I know I have a long fight on my hands. I received a call from my provider Car Phone Warehouse. The caller knew details about me only Car Phone Warehouse would know and knew my contract was due for renewal. I even said I didn't think Car…
-
ASDA Mobile moving back to Vodafone Network
Whilst digging about for cheap PAYG deals, ASDA mobile currently 8ppm, 4pp text, 5pp Mb on EE's network, is moving back to Vodafone's network. See https://asdamobile.com/help/network-coverage/asda-mobile-network No mention of how or if it may affect PAYG rates yet. When it left Vodafone before it was 10ppm.
-
Three 321 SIM charges increase 200% to 500% from 16 Feb 2021
According to a text I received today, Three will increase prices of the 321 call charges as follows:Calls 3p/min to 10p/min (333%)Texts 2p to 10p (500%)Data 5p/Mb to 10p/Mb (200%)There was no explanation in the text or Website of a justification to explain such unbelievebly huge increases.Bit of a bummer for me as I have…
-
Smarty new bundle
10 gb for £8 a month.Great for low users,and if you get good three signal,its very good value. Lucky for me, three is fine where i live
-
Prestige telecom / plan.com - its time we fought back
I am a new member on MSE, that said I am wanting to join with others and take a stand against rip off phone companies. I am hoping thatif enough of their victims err i mean customers can band together we can do something about their unethical selling practices and the way they treat customers. Recently I was sold, or…
-
Three retentions
Just a heads up, I recently spent 40 odd minutes on the phone with three trying the old can I have a PAC number game to get a better sim only deal than currently. Upshot being, all they would offer is the deals currently available to new customers, no sweeteners for loyalty. May save anyone having to decipher Indian…
-
Official Vodafone Complaints/Query Thread
Hi everyone, With the number of Vodafone topics and posts within specific threads (Vodafone complaints) we are providing the standard process for submitting feedback, questions, and complaints to the Vodafone WRT (Web Forum Team). After that there are some additional routes you can take to escalate and progress your case.…
-
Three 80gb 12 month SIM £120 cashback
Sorry this is a last minute post. The offer is ending tonight. Topcashback 12 month £10 per month 80 GB SIM with £120 cashback. Cheers
-
RWG Bundle Balance
Hello, When I try to receive the remaining balance of my free bundle via text, I'm getting no response. Just wondered if anyone else is also having the same issue. I seem to remember that this was happening last year sometime, but it eventually started working again. The text I'm sending is: Info ukrwg0
-
Wifi calling on RWG/NOW
At last. Long time coming
