-
Can you easily cancel an out-of-contract SIM-only if you're not switching?
I thought that was what STAC was for, but it turns out that it will only action the cancellation when another contract with a different provider is taken out. I still have a long-term iD SIM running and only took out a one month Talkmobile SIM because I needed to massively boost data for a couple of months. I've now used…
-
Best family network
Hoping for help as I find this all a minefield! My 2 children (young teenagers) and I need new phone contracts. We’re coming to the end of our contract with O2 as I was foolishly tempted by O2 priority however the signal is absolutely dire where we live and surrounding area. We need around 20-30Gb each a month and would…
-
Has anyone had a problem getting a Verification Code from Lebara?
We put my new Lebara SIM card in my phone and despite restarting the phone and inserting the SIM numerous times I am not receiving an activation code. We also tired to do it manually on the website with the new number and PUK code but it is saying my mobile number should be 10 digits which
is not correct as they are 11…
-
EE telephone for technical support almost unresponsive
This is just my second post after rejoining MSE and I'll be glad of your opinion. For two days, as well as this morning, I have been trying to get through on 150 and 07953966150 for technical support. At first it says the call will be answered shortly, then 15 minutes, then 45 minutes then one hour. Latterly I have given…
-
Help finding new phone
Dinosaur sibling has Sony Expedia z1 compact on its last legs. Looking for something not too much bigger, happy to look at refurbs, fancy camera not needed, doesn’t want lots of bloat wear, budget £150 if possible. Really just wants it for calls and surfing. Suggestions please.
-
Mozillion Data Allowance
We have recently switched to Mozillion from EE on a 100GB SIM only deal. After getting a warning of low data we checked on the account to find that only 2.5 GB of 75GB was remaining! So, it’s possible that 25% of the 100GB is only available for “free” roaming abroad! Awaiting a reply from Mozillion, but atm feel a bit…
-
New sim and number for travelling - Bank account access?
Hi , I'm heading off to Australia for 4 weeks and was thinking of getting a PAYG sim deal from 'Three' giving me 6 GB of data and unlimited texts and phone calls to UK numbers. I can use whatsapp in Australia to contact my friends and family there. The 'Three' sim will obviously give me a new number , how will this affect…
-
Advice regarding moving from Vodafone PAYG to Vodafone Pay Monthly?
Can anyone help me regarding this?....the online form is confusing! When I try to complete the online form it requests the "phone number I want to keep" (easy enough), then it asks for the "temporary pay monthly number I want to replace" but I want to replace a PAYG SIM not a Pay monthly SIM???
-
Lebara cancelling service?
I would like to cancel my Lebara service because I very rarely use their service. Is it correct that there is a £9.95 charge for sending me a registered letter for the cancellation? or is it a matter of just withdrawing my payment option from my account?
-
Small low cost Android phone?
There is an Android only app that hasn’t an iPhone equivalent. It is an app that I have a use for, particularly when overseas. Anyway, I am considering buying a smallish Android phone just for occasional use. Most recent models seem huge, not the end of the world, but one that fits a shirt pocket would be ideal. While…
-
MSE ID Mobile Sim-only deal
I'm thinking of signing up for a SIM only pay-monthly deal through MSE for ID mobile. These have a data allowance included but nowhere on either website does it say that this is a data allowance per month. I have been told that it is by ID mobile but it seems strange to me that such a basic fact isn't made explicit…
-
Leaving O2 moving to Lebara
Hi, please can anyone advise. My contract with O2 finishes on the 6th October, do I have to wait until the 7th October to request and apply my PAC code to leave or can I do this today? My monthly payment to O2 is £4.79 which goes out of my bank around the 21st of the month. I just sent a message to 85075 and O2 have said…
-
MSE News: Don't be put off switching to a cheap piggyback mobile network
The secret to slashing mobile costs is switching to a piggyback provider, as they tend to be far cheaper than the four main networks. Many are worried they'll get a worse signal with a smaller firm – but new research reveals only subtle performance differences that generally WON'T be noticeable in everyday tasks, while the…
-
Is it possible to dump Lebara just before reduction and sign up again later?
I am finally getting ready to dump Sky Mobile Lebarra seemed to be the best option but I have a question... If I take out a Lebara month to month contract with say 9 months at a reduced price and 3 months at a higher price, can I switch away in month 8 to Spasu for a month and then sign up with Lebara again on the same…
-
cancel BT services by e-mail?
Anyone know a working email address to leave / cancel BT via email avoiding phone call. The following digital-resolutionteam@bt.com just bounces back and no longer exists, tried a bunch of others all bouncing back. Does BT really not have any email address that one can contact them on. ?
-
Samsung J5: refurb replacement options
I have a Samsung J5 2016 with a Tesco Mobile PAYG SIM.I use it for calls, texts and the occasional web browse via Wi-Fi.I really like the phone, it is indestructible, small and light. But I'm not sure it will support G4 -- I did not receive the Government warning message!My Settings say 2G/3G/LTE. No mention of…
-
O2 sim card payg gone wrong, awful support
Hi nearly a week ago my payg sim card stopped working, message "sim card not provisioned" and "emergency calls only" In sim manager my number no longer shows. I got another o2 sim card for £1 which worked after topping it up. Called o2 Monday and suggested having my number moved to the new sim card, took 20 mins on phone…
-
VOXI - Buying a handset
VOXI seem to have a very good deal on the new Pixel 10 and I was considering it, but there isnt much info on the site, such as delivery times etc. Can anyone say they have bought a phone from there and it was all good? How long did delivery take?
-
Lebara 90 days of inactivity
I don't use the phone so much, and could possibly go 90 days without making a call/sms/data Do Lebara notify before they take the credit balance? I know they sent me an email telling me about the 90 day thing, but that was only about a month after the last chargeable activity and didnt actually say when the 90 days would…
-
wifi switching on by itself
A number of times I have found that wifi has been turned on without my knowing.When I look at settings, it says:Wi-Fi doesn't turn back on automatically. Is it being turned on by Android, or the phone manufacturer (Motorola G24), to effect updates, and then not switching wifi off after doing the update?
