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Are Virtual Mobile phone Networks 'second-class citizens?'
It has been suggested to me that anyone buying Sim-only deals from any of the various virtual phone networks are actually given a second-class service by the network and therefore they will have lower performance and reliability than customers directly with EE, O2, Vodafone or Three. Is this actually true? I note that in…
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Number not porting to three network?
My port from lebara to three hasn’t gone through, so the next day so I contacted three in the evening to be told there's no record of a port request and they'd request the port again only to say there was an issue doing so and will look into this? Anyone had a similar issue that you got sorted and how? Should I contact…
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iPhone upgrade
I'm acquiring a new Apple iPhone (15) to replace my existing older iPhone. I will want to transfer the SIM and all the contents of the older phone to the new one, so that the transfer is seamless. How straightforward is that? Some guidance would be useful TIA
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Android Tablet With Micro HDMI port
Hi Hopefully someone can help looking for any Tablet supplier that do a budget Android 10 inch tablet with a micro HDMI port for connecting to a tv standard HDMI port. Have tried Amazon etc. but with no success. Been going round in circles. Thanks in Advance
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Ending contract, fees, how do I argue back? (Three mobile)
Hi I have 3 months left of my contract with Three. I want to end it. The contract is only for calls so nothing for the device. Breaking the contract incurs a fee and I have an estimate of the amount which is high but I understand why. I am leaving because I cannot get local reception as Three have stopped the local 3G…
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Reclaiming money from three
I recently noticed a direct debit to "H3G" being paid from my account. I realised it was to 3 mobile who I used to have an account with. I've no idea why I didn't notice it before. I think I thought it was for something else. Three have admitted that my account was cancelled in June 2019. The payments coming from my…
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Exiting mobile phone contracts when they raise the costs?
Having just renewed my home broadband contract (with Sky), I was informed that I can exit the contract "mid term" if I am unhappy with the monthly cost increase which occurs around March/April each yet. I was told by Sky, that I had a period of 30days from the point of being officially notified of the new price increase to…
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WeBuyAnyPhone & CyberSentry
Please be aware that if you sell your mobile to WeBuyAnyPhone, the bank account details you have the money paid into will be given to CyberSentry regardless of whether you have 'opted in' to the free trial of security and anti-virus software that is part of the selling process. CyberSentry will then set up a Direct Debit…
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Amazon Renewed - how do you know what grade
Looking to buy a refurbished phone and on Amazon, there's plenty but I can't see anywhere where it states what condition the renewed phone is in, it simply says 'Renewed' for each phone I've looked at though according to Amazon there are different conditions (see below) but how do I know if a renewed phone is premium,…
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UK expats temporarily moving away from the UK
Hi, I may have missed a recent thread on this but I am moving to the USA for 9-12 months. I want to keep my UK phone number but obviously will not want to pay for a mobile plan that I will not be using; I will get also a local mobile plan in the USA. I also don't expect to be making calls or sending SMS home, but may get…
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Lebara dreadful customer service
My wife, son and I purchased new SIM's through MSE last year. At the time there was an offer for us to each receive a £40 voucher after 6 months. I contacted them via their chat nearly 2 months ago and was told this would be resolved within 3 to 4 weeks. 2 weeks ago I got back in touch as nothing had been received and they…
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Recommend an Android for my needs
The various links don't seem to cover my main requirement, which is I want a SMALL smartphone that I can get in my pocket. They get bigger and bigger every year and I don't want a mini-tablet. I use it for the general things, calls, social media, taking pics and videos. I rarely stream content as I use my laptop for that.…
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Buy new mobile phone
I need to replace my current phone. I want to buy the phone rather than have a contract. I have got a SIM only currently. I went in to EE and the salesman asked me what I wanted to do with a phone, Really write and receive emails, Facebook, Messenger, Look on line at various website etc. He suggested Samsung A35 which they…
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Need More Data on O2 Without Breaking the Bank – Any Tips?
Hi everyone, I'm currently on a SIM-only plan with 15 GB of data per month, paying £8. My contract runs until June 2025, but I’m finding 15 GB isn’t quite enough for me anymore. I checked with O2, and they’re offering a data increase, but the cost jumps to £30 a month, which I’d rather avoid! Has anyone managed to get more…
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How to prevent a scam sufferd by O2 mobile customers
Below are extracts from Guardian Money’s consumer champion Miles Brignall Last month, I featured the case of an O2 mobile customer who had been sent a £150 bill for a call the company claimed was the result of a 50-minute call he had made to Armenia at 5am...several more readers and O2 customers have since contacted us to…
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Do pay as you go sims still exist?
My elderly mum needs a new sim for her phone, she does not need data, does not text and will very rarely, as in only in emergencies use the phone. She keeps saying that she does not want to owe anyone any money, meaning no direct debits. She just want a sim where you put £10 on it and it lasts as long as it lasts, do these…
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Credit agreement with Vodafone issues
I previously had a SIM deal with Vodafone alongside 2 device plans ; one for my phone and one for my smartwatch. Since I cancelled the SIM, Vodafone locked me out the online account meaning I need to contact them to make any changes to the account (Direct debits), view the balance and statements. They haven't once emailed…
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EE Options For Going To France
My partner is on a contract with EE. I am struggling to find what would be chargeable there - the EE website is only eager to sell a £2.47/ day plan.She will turn off roaming while there to use Whatsapp, etc on wifi. Will there be costs for receiving calls or texts making it sensible to pay the daily charge even if making…
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BEST mobile SIM only setup
Recently moved home and Lebara signal is not very good. O2 & EE better indoor coverage Currently been with Lebara and moved my main number over to them previously. Just got another SIM with Lebera. Don't like doing the port dance though. It was suggested that the best setup might be a duel SIM phone, transfer number to a…
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Lebara roaming issue
Sorry for long explanation but I really need some help. I spend 3 months of the year in Greece. One block of 2 months then a month or 2 gap then another month. The 20 gb a month I get on my plan has worked great for me, until now. I use data for messenger and whatsapp mainly to communicate here and a bit of SMS plus a…
