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Lebara 0.49 Sim Deal
I signed up for the special 50g MSE50 sim plan with Lebara when it was on offer, this plan came to an end on 30th July, since then my new sim plan has been showing that my new rolling contract is £1.20 but I have been getting charged £9.90 per month for the last 3 months despite having the screenshots to show that my plan…
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Best monthly Sim for USA roaming and international calls
I travel to the USA a lot as my partner lives there but I am struggling to find a decent phone plan. I am currently on an old Vodafone tariff which means I can’t upgrade my phone because I would have to move to a new one that doesn’t include what I need. I want to be able to roam in the USA and also to make calls and send…
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Changing from one PAYG provider to another but keeping number
I've been scared to change my phone provider despite receiving poor service where I am regularly taken offline with no internet connection. It generally comes back within 24 hours but is unreliable. Looking it up it seems I can request a PAC code to keep my number. Then I have 30 days to change. Is that correct? The…
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Moorcroft recovery for disputed O2 debt
I am carer for my adult son and today we received a letter from Moorcroft Debt Recovery about an outstanding O2 bill and I don't know who to contact. I was paying monthly by DD, but my son was not tied in to a contract. I switched him to giffgaff payg in Febuary because he very rarely uses his mobile. Myself and my other…
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Vodafone Cloned phone account
I purchased a phone at Carphone Warehouse and opened an account with Vodafone 19/12/22 . Unknown to me a duplicate / cloned account and DD was set up . I have been paying the 2 amounts each month since . i assumed the 2nd DD was for one of my sons phones but it wasn’t , it was a fraudulent / cloned account . I checked with…
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Vodafone Direct Debit
Hi all, I recently took out a contract with Vodafone and the direct debit was due today. Starling sent me a notification this morning stating there was no mandate for the reference number and to contact Vodafone. I've since done this and Vodafone confirmed the details, and they would try to take payment again in 3-5 days.…
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Is Vodafone down ?
Also All its associated hangers on - such as Talkmobile /Lebara ?
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What is the law on returning faulty mobile phones
I have a new Galaxy A17 phone. I have had lots of
problems with it. After a short time, it told me to enter my password which I
forgot to write down. I tried to Hard reset it which required switching the
phone off. I tried the volume down + power button. It refuses to turn off. I
was advised that it was volume up even…
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Sky £1 month sim only deal
I applied via the Moneysaving link and all went Ok. I've now had an email saying they are cancelling my order and suggesting it is due to their checks. I don't think ive been a customer of sky for 20 years and have never had a sim order refused from any other company or had anything that involves a credit check refused.…
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Sky Mobile Activation issue
After reading about Skys £1.00 contract I've ordered two SIMS from Sky to move from Tescos. I can get onto my Sky account through website or app and it shows my SIMS as delivered which is correct. I go to the activate bit and I'm asked what SIMs I would like to order. Everywhere I read it should ask me if I want to…
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Lebara deals - do they constantly change? A couple of days ago £6.90 got you 35gb, today only 12gb
Hi everyone Just wondered for those who follow mobile Sim Only deals, do Lebara constantly change? They seem to have gone from £6.90 getting you 35gb a couple of days ago to now just 12gb for that same amount. This is such poor value and not what I would expect from them. Do they go up and down? Could it be because black…
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Cancelling O2 Direct Debit
Good morning, I have just moved from O2 to Lebara, everything went through on 24 September. I paid O2 my usual DD on 23 September (assuming this was for the month of September) Today they have refunded me 0.08p and email gives a link to View this Bill, however, I am unable to access my O2 account to check my final bill as…
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A post about incoming calls problems with Moto G54.
My previous post was "EE telephone for technical support almost unresponsive" This post is long and please be patient. I really feel stressed about this. With much appreciated help from the EE Shop I learned that the previous problem was related to updates changing the way incoming calls are accepted (or rejected) on my…
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Basic advice please
My partner & I have been PAYG with Tescomobile for years but don’t wish to have to remain after the changes they are proposing. We are both elderly, not tech savvy and our phone requirements are usually phone calls & texts in the uk or very occasionally in the EU. My partner would also prefer the option of some data for…
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Moved: Home insurance increase because retired
This discussion has been moved.
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Message alert
I have an iPhone XR. iOS 18.6.2. I have sounds checked for Messages (Anticipate), sometimes I get an alert, but often I do not. Any ideas?
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How to access answerphone messages?
I missed 2 calls today and usually just press to notification dot and am given the options to listen to the message or delete it etc. I pressed clear all by accident, is there a way to access my answerphone to check for messages? It is a Moto G62 5G. I Googled it and was told to, "open the Phone app, tapping the three-dot…
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Tesco PAYG moving to monthly contract
Any suggestions for an alternative cash PAYG provider? Looks like Tesco mobile who I am currently with are changing their PAYG package to monthly chargable contract.
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Using eSIM on my phone for SO's banking apps and my physical SIM for my banking apps
I'm hoping someone with a good knowledge about eSIMs might be able to help — my SO lost their phone a few weeks back, and it was a total nightmare... New phone now, so all is good. BUT as I'm the one who does both mine and their banking online and using apps, would it be possible to put their mobile phone number on my…
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o2 sim only deal ending
Im currently on o2 with 50gb 5G data. o2 have offered me to renew at £11.80pm from 3rd Oct. However I've seen a similar data package from o2 at £8.50pm. Would o2 allow me to take out a new sim deal and port my number onto that sim to obtain the £8.50pm new customer deal ?