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LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

Bulk LPG - Cheapest suppliers / supply route?
Hi all, Moved into a house in Jan that has a bulk LPG tank, which was previously supplied (and the tank is owned by) Calor. The contract they were really keen for me to sign was quite a restrictive lock in one and after speaking and a bit of negotiating they dropped the standing charge and discounted the pence per litre by…
From OVO on the alternative fuel payment
Received this by email on the 7th. As part of HM Government's energy support this winter, we're sending you your £200 Domestic Alternative Fuel Payment in February 2023. This is being given to eligible customers in Great Britain who use alternative energy sources to heat their homes, like oil, coal, liquified petroleum gas…
Why are heat pump topics banished to this section of the forum?
This part of the forum is titled LPG, heating oil, solid & other fuels If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support. Why are topics on heat pumps moved here? Why would you look here for topics on heat pumps? My heat pump is powered by mains electricity,…
MSE News: Government tweaks £200 Alternative Fuel Payment scheme criteria - check if you can get it
More households using heating oil, LPG, biomass and other alternative fuels can now apply for £200 to help with their energy bills. That's because the Government has confirmed it will now accept receipts dating back to 1 June 2022 as evidence – a three-month extension on the previous September 2022 cut-off. Read the full…
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AFP (Alternative Fuel Payment) Appeal Process
If for whatever reason you had your claim for AFP rejected there is now an appeal process in place. Make sure you appeal if you met the criteria on the Government portal but received a rejection letter.
AFP just been paid into my bank account after application via portal
Hi all - I've just had the AFP cash paid into my bank account. I applied on Tues 7th March via the online portal - so hopefully others who applied by this route will get the cash soon as well :) :) :)
Unable to provide receipts for AFP
We're not connected to gas and our main heating is a combination of oil, solid fuel and wood. Octopus said we aren't on the list for AFP and we will have to make an individual claim. I went through this today and we are eligible according to the system. It then asks for receipts post-September 2022 which we don't have. Our…
Eon next alternative payment
The system works, had my £200 credited today
Current Home Heating Oil Prices - Still Far Too High
We've seen the cost of petrol and diesel drop dramatically over the past month or so thanks to declining oil prices and I've already heard some announcements of gas being reduced however, home heating oil still seems scandalously expensive. I can't get gas where I live, so I have little choice but to suck it and see. My…
MSE News: £200 Alternative Fuel Payment to be paid 'in the New Year'
The Alternative Fuel Payment, which will give £200 to households that don't use mains gas, will be made "as soon as possible in the New Year", according to the Government. We've full info on what the scheme is and how it'll work below. Read the full story here: '£200 Alternative Fuel Payment for households with heating oil…
Oil £100 payment info
Got this info from my local oil club today. Update on the extra £100 support for heating oil users: As with the wider Energy Bills Support Scheme model, the Government has now announced the £100 for oil users will be credited via your electricity provider against your electricity account. However, we dont know when this…
24/7 Home Rescue Plans - Help if needed
Reading this forum, many like myself have suffered from 24/7 Home Rescue policies and their record in declining valid claims. I have recently successfully obtained a full refund from them. It took nearly a year and there was a lot of time wasting but to help others I thought I'd write a guide to help others out with tips I…
Wood pellet boilers
We live in a rural area and rely on wood pellets for heating and hot water. It has been mentioned that LPG and oil fired systems are eligible for government support, but we've not seen any mention of wood pellets. Has anyone seen or heard an announcement regarding support for wood burners? Like all energy sources, the…
Info article: Are heat pumps cheaper to run than mains gas? The answer is no...
Just seen the below article, there is a target of 600,000 heat pump installations by 2028! Whilst I am all for supporting heat pumps as the main source of heat, until they bring down the cost of electricity per kWh it is not worth the investment and extra running costs over mains gas. Gas is very cheap so if you have a…
Oil Combi Boilers?
Hi, Anyone offer any advice on how good oil combi boilers are? We have a standard Grant oil boiler with a vented tank. It works well but there quite a few downsides I would love to get rid of: > The cyclinder takes up a lot of room in the bathroom. > The loft space is too small to house cold water header tanks so they are…
Calor Gas constant supply problems effects lives.
Hello ( this new thread is in reply to Bluebell1974. who poste, but unfortunely I couldnt post this reply to the OP sorry) Firstly, I am sorry to hear about the problems that Bluebelle1974 is encountering. Secondly, this is happening to what might well be thousands of people, I have yet to determine just how many but I`m…
How to complain about Calor Gas
I wish to complain about Calor Gas but don’t know who to go to. Basically they have left my elderly parents who have limited mobility and were both discharged from hospital 5 days ago, with no gas ( no heating, hot water or cooking facilities) despite being notified of low tank readings regularly since the 18/12/23 and…
10Kg bags of smokeless fuel in Aldi for £6.49
This might be old news or well known, but I just picked up three 10Kg bags of smokeless fuel in Aldi this morning for £6.49 a bag. No idea how it compares to Blaze or Brazier. Most other stores seem to be selling these two for between £7.50 and £7.99 per 10Kg bag. Thought I would mention it in case anyone needs small bags…
AFP application open receipts required from 1 JUNE not September.
Our electricity supplier (Eon) did not give us the afp. After contacting they advised we apply through the government website. We use oil as we live on a farm lane with no gas. On filling out the application today they require receipts from September to show you use an alternative fuel - If you can't supply them then no…
Manual application date put back for Alternative Fuels Payment.
I noticed today that the information has changed on the .Govt webpage covering the £200 AFP https://www.gov.uk/get-help-energy-bills/alternative-fuels Not sure when it changed, but it previously said that f you weren't getting the automatic payment then manual applications would open towards the end of February. For those…

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MSE News

MoneySaver's 'unbelievable' £675 refund from Complete Savings – how to check if you can claim too
MoneySaver Ray secured a £675 refund from Complete Savings after reading our warning about the 'cashback with a catch' site's misleading 'click to claim' ads. And Ray's not the only one, as we've been swamped with similar successes.
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.

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