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Powermax 1400 boiler - burner not always kicking in
Apologies for the long post but I'm hoping to get a bit of advice from someone who knows more than I do. Last week a plumber came in to replace a bathroom rad with a heated towel rack and remove a rad from downstairs in the hallway. The work seemed fine and our CH and hot water both came on as programmed that night.…
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Standing Charge overcharge by First Utility
I have an outstanding complaint with First Utility about being charged an additional day standing charge for Nov-Dec. It is the princely sum of 19p plus VAT. My question is do any of you check your bills to make sure they are 100% correct? If every First Utility Customer was over charged for this period to the same value I…
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DUAL RATE E7 EON smart meter. How to take final reading when changing supplier.
Hi, Had an EON electricity smart meter installed using economy 7. ie DUAL RATE. This came with a remote display that does not give individual Night and Day figures but only total Kwh reading. Ok so now Scottish power are asking me to take my meter readings. But nowhere that I can find, and I have looked, has either…
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Air source heat pump costing loads in electricity.
I'm hoping someone here might have some ideas for us before we're broke or frozen! We moved into a house in June last year, it's a 1930s semi but with a new extension making it a 4 bed. 1700sq ft. Its got an air source heat pump and underfloor heating throughout and it's been great all summer with solar panels for the…
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DIY Powerflush?
My gas usage is higher than last year and has been since December. It is a slightly colder winter but the difference in my bill is about £12 a month, despite being on a fixed tariff. I wonder whether the boiler is performing poorly as when I had it tested by previous contractor for boiler protection he said it had sludge…
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Beware British/Scottish Gas
I signed up to Collective Fix 2017 a year ago. My monthly payments crept from £34.50 per month to £81.76 over the course of the year. Apparently "Fix" means the kwh price. They deliberately underestimate your usage at the start to give you a low price so you sign up then increase your monthly payment to make up for it.…
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I've got wood!
Installers finished fitting my Burley Debdale wood burner last night, having started 3 days ago on a very messy / awkward job. Hats off to Bristol Stoves for the fitting and Country Collection for the supply - really impressed with both. I did my 2 small fires to cure the paint and settle the stove yesterday, woke this…
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Switching to Oil...
Hi All, After years of trouble with LPG heating we have decided to switch to oil Central heating (we need a new boiler anyway...) . As we will be new to oil in just wondering what size tank you would recommend and if any brands of tank are better than others? To save costs we will be putting the tank in ourselves ( pouring…
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Reasonable cost for a tradesperson to replace an electric Storage heater?
Hi, Can anyone tell me what a reasonable cost would be for a tradesperson to replace an old broken storage heater (Dimplex XL18 in size - 12 bricks) with a new one of the same size? Source new one, replace existing one and take old one away. Also does anyone know of the difference between say a Dimplex XL18 and a Creda…
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How to proceed
About 7 weeks ago I started to switch energy suppliers. 5 weeks ago my supplier who I was leaving rang to offer me a better deal. I accepted to stay but because I was out of my 2 week cooling off period, my current supplier had to raise an objection with my new supplier. I was told this would be done and I would stay with…
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Buy Back Solar Panels
Any experience of signing up to Lightsource company they buy your solar panels and you keep the feed in tariff and get ownership back at end of your 25 year period. I expect the amount you actually get will be a lot less than you originally invested and I don't know how they can make their money. Sounds too good to be…
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Student Son's Electricity Bill - Help!
Hi I do hope someone can help me out here. My son and 3 friends live in a rented house via a student accommodation agency. They have just received their first bill from NPower - and it's a whopper! The electricity bill from 7 September to 16 January is for £952.09 We think that such large consumption could only be…
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Splitting wood
Hi. Bought a large bag of hardwood a couple of months ago. I cherry picked the smaller bits for my small log burner but a lot of what's remaining is huge. I'm struggling to get it to burn unless the fire is properly roaring and some of the biggest bits won't comfortably fit in. So which tool is best to split these into…
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How do I coveert meter readings to 'costs'
Every month I submit meter reading to my current supplier (First Utility) I've done this for a few years now. Readings from 1-Feb-15 and 1-Feb-17 are as follows Electricity .. 9411 kWh, so 4705 kWh per year Gas 2904 m3, so 1452 m3 per year My current deal with FU has just come to an end, but I haven't renewed it at…
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Smart Meter
I have been asking British Gas about installing a Smart Meter for over 12 months and have not been getting anywhere. Can you help please. thank you
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Comercial Energy Suppliers Supply My Domestic Property - HELP!!!
I have had an issue with my electricity supplier to say the least. About 5 years ago I received a telephone call from a company offering me cheap electricity. This was a business call to my work number, I worked from home because that was where my company was registered. I explained that this was my domestic property the…
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Brazier smokeless fuel for multi-burner
Asda are currently out of stock of Brazier smokeless fuel (10kg £4) and despite googling, can't find another store that has some & delivers it. We've only recently made the change from logs to this product and find it more than satisfactory. It may be that you've used it and another equally as good product, but as we…
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Expensive Heating!!
Hi, We moved into a new housing association property in September and this property has the new storage heaters (Dimplex Quantom), whereas, in our old home we had gas central heating. There was no instructions on how to use the heaters, but we weren't that concerned as it was still warm. Since October though, where it's…
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Useless Smart Meter
Hi all. Lucky me, just got a smart meter installed. Trouble is, because I live in a top floor flat, and the meters are in the basement, the remote display doesn't work. Asked the 'engineer' who installed it, he just shrugged his shoulders. Spoke to the suppliers, who said at least they could now get accurate meter…
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British Gas Collective Fix February 2017
I am currently on this Tariff and am struggling to find a better deal , having looked on Comparison Sites . Does anyone know approx time it takes to switch to a new provider ? I am a low user , would prefer to stay with same Company for Gas and Electric . Does anyone have any recommendations , would prefer a Fix if…
