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Heating Incentive - Seen on FaceBook
Hi, I'm in the market for a new boiler and my partner has just shown me a facebook post/page which shows MSE as the icon but the link goes to heating incentive . com. I'm dubious so could someone please clarify if there is government funding to replace your new boiler or whether this is as dodgy as it first appears. Thanks
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Need help identifying a stove
Hi, I need help identifying a stove, I have trawled loads of photos online but haven't come across it yet... First of all how do I upload a photo, it's asking for a url?? Thanks!
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What happens re water/immersion if replacing econ 7?
Hi all, I am thinking of replacing the heating system to electric radiators in my electric only, storage heated economy 7 1 bed flat. However, what do I do about heating water? At present we have an immersion boiler that heats water during the night with an on peak boost to use if required. If I switch from econ 7 does…
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Switching nightmare
It's a long story, sit tight! Hello Money Saving Experts J Energy switching I hear Martin repeatedly say ‘switching is easy’ - I’d like to share my story with you. I have been a customer with British Gas for as long as I have been a homeowner – ~24 years. I didn’t just pay the standard rate though, I had their ‘May 2015…
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Being hassled by EDF to install smart meter, but no signal for it to use
I am constantly being harrassed by EDF to have a smart meter installed. I have no objection but my electricity meter is in the basement where there is no signal for it to use. (there is none in the back of my house nor wifi either.) They have been out and surveyed it and agree this is the case. I have asked them this to…
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Gas and electric - unoccupied property
Hi I bought a flat which was empty for a few months: gas and electric services turned off inside the flat. Three months into my ownership they're still turned off as I am waiting for a builder. I don't want to use the same gas and electric supplier as the previous owner. Do I owe standing charges and if so, to whom: the…
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Boiler burner not starting
I have a Potterton Profile E50L boiler. And it has just stopped working. The pilot turns on and I also hear the loud click which is normally when the burner starts but the main burner doesn't start and the water is cold. Any ideas what could be the problem. I did open it and brush the main burner and check for other loose…
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Wrong Energy Supplier
Recently I finished my tenancy in a student flat and submitted final meter readings only to find that my supplier, Glide, was to charge me £2000 just for electricity, with the gas reading appearing to give a correct price of £150. My tariffs were set as £580 for each, mostly to give me insurance as I didn't know how much…
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Forced to sign heating agreement on day of completion
We have lived in our new flat for almost three months, having exchanged in early April and completed a few days later. On the day of completion we were issued with a Heating Supply Agreement and told we had to sign it in order to complete. Whilst we had been made aware in the lease that we would have no choice over our…
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Potterton Promax HE plus E160 fault
Hi all, I have a potterton promax HE plus 24 boiler which has been indicating an intermittent error fault E160 since we have moved into our house since feb 2017. The boiler does work but have to keep resetting the boiler sometimes over 5 times a day!! The previous owners spent over £500 on the boiler which included a new…
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Thermaflow and air source heat pump
Hi. We currently have an electric heating company electric boiler for heating and an immersion heater for hot water needs. We're on an economy 10 tariff and our total yearly electricity bill is around 2200 pounds and that's just over 17000 kw. This is obviously all of our electricity requirements. We would like to move to…
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Eon billed me 450 for 14 years of unused meter, please help
After moving house I have a bill for £450 for a gas pre payment meter which was unused for 14 years. The bill is for 0.08p a day for 14 years, standard daily charge. I never received a bill during the 14 years and was never contacted by eon other than to occasionally check the meter. I am now receiving the standard debt…
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To be updated
I got a call from 247 home rescue that they will be resolving the issue by end of this week hence removing the content until end of this week,
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Boiler Replacement Scheme Form (Northern Ireland)
I'm going to be applying for a grant to replace an old boiler. Part of the form is about annual income. Do I fill in what I have earned in the previous year? Or do I fill in what I expect to earn this year? The 2 amounts are vastly different, and depending on which is correct to declare, I may or may not be entitled to the…
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First-Utility - Back billing
Hope someone can provide some advice on a course of action to take. I had moved into a property supplied by first-utility as a tenant. I immediately asked first-utility to move onto a plan I thought was best for me to which they agreed. I asked for them to sign me up so I could provide meter readings online. I wrongly…
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British Gas repair
The past few days I had noticed I can hear the boiler running at odd times when the nest themostat was not calling for heat and hot water. We moved into a house in November and are still getting used to the conventional hot water/ heating system with tank for hot water as we are used to combi boilers. The boiler is a Ideal…
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Avro Elec and Gas
I have just finished a year with Avro fixed duel fuel and upset because I have ended up almost £300 in credit . So far have asked for it back 3 times but not received it yet. I have renewed, thinking now I was foolish, they have put DD payment up and also my usage even though they know my last years. So even If I get my…
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Boiler problem
I have an Ideal Minimiser SE50 giving an ignition problem, but this is a general query. I understand that if the condensate pipe gets blocked (typically by freezing) a boiler trips out. But I cannot see any sensor which detects this condition, either in the manual or on the boiler itself. Can anybody please advise?
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Switching electricity tariff to EON
My EDF deal was coming to an end so I tried to switch to EON via the energy club. I assumed it was all going ahead, however, just received a call and email telling me I have a complex meter (first I have heard of it!) and the e7 tariff can't be used with my meter. However, they do have a dearer option if I want! Has anyone…
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Should my boiler be doing this?
A couple of weeks ago I had my annual service with British Gas and he fixed a couple of faults, and left saying the boiler is working perfectly and efficiently. However, it seems to be working different than it ever has done before. It's gravity fed hot water and we've not got the heating on in this weather, so it's just…
