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Should I be paying for a Air source heat pump survey?
Hi all, We are looking at having air source fitted to our home. The company who came this weekend have said a survey is needed to calculate what we will need with basic drawings to make calculations. The company have asked for a £200 fee to carry out the survey which will be taken off the total when we place the order.…
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For anyone struggling with Scottish Power
As per title, just a note for anyone dealing with the abysmal customer service at Scottish Power - I got results only after emailing the CEO, CFO etc. Sorry not allowed to post links as fairly new, but you can easily google them, CEO Neil Clitheroe, other names Colin McNeill, Sheila DUncan. I then got a reply pronto, not…
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air to air heat or storage heaters
The bungalow we live in Cornwall is heated via storage heaters and a log burner in the lounge, the property is quite exposed so the effect of the heating is quite varied, to further compound the problems the heaters are also undersize in the study /main bedroom. We have had a quote for air to air heating but it sounds too…
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British gas farce - help
I've had the same problem for the last 2 years with British Gas. Ive had bills that are 70 pages long, a dozen letters received in a day, huge bills that I can't understand, then most of it credited back to me in the next post! Huge delays transferring the services, debt letters, my bank account emptied of over £5000 by…
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New double glazing - but fuel savings?
Just had new double glazing installed to replace the old DG units that were 20 years old. I don't have any documentation for the old units but I have been told they were probably energy rating 'C' which was/is the building regulation standard minimum. The new units are rated 'A' as they have the following features over the…
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Tariff Change Notification
If my tariff was changing, should I have received a notification of this?
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Changing Energy Suppliers through MSE website
Hi, Just joined as I'm about to change energy suppliers to make a big saving. Main problem, the wife doesn't like the fact of giving bank details on line?????? I know, I've tried convincing her, but she's worried etc etc. So, question is, did anyone else have reservations about doing this through the MSE website etc. The…
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Heating oil for Aga - Confused novice
I've just moved into a house that has an oil-fired Aga and need to buy some oil for it. I'm finding the range of options for oil very confusing. There seems to be: - Standard Kerosene - Premium Kerosene - Glowmax (Seems to be specific to one manufacturer). Also seems that you can buy several different types of additive to…
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first time home owner help!
Hi so just bought a house (first time) with my better half and we're due to move in on the 18th of this month finally moving out of my parents house woo :j I'm just after a bit of advice about energy companies and who is best to go for and any do's and dont's. I hear duel fuel is generally cheaper (i.e. gas and electric…
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Electric heating
I am hoping for some advice on updating the heating in my new flat. There is no gas supply in the building and currently there are old slimline storage heaters in each room. The one in the bathroom looks broken, and I would like to replace it with a towel rail type one anyway. There is a lagged hot water tank with…
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NPower - Super Fix March 2021
Hi, Has anyone switched to NPower's Super Fix 2021 deal? I feel like this 3.5 year deal could be too good to be true. Thanks, Charley
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Meter problems
I moved into my new flat in December I was told by the letting agency that I was being supplied by Spark energy. When it came to put in my new readings I noticed that they had the wrong gas meter for my flat. I contacted them by phone gave them the correct meter number and they said that they would sort it out. I called…
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Electricity bill
Good evening everybody, Here's my first post, hope that is in the right place. I am in dispute with British Gas, over, a bill for an empty property, they changed my tariff, to one that included a daily standing charge, and as the property was empty this obviously built up over,a period of time. I rang British Gas, call…
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No ignition on boiler
Hi all I am new here but here's the problem . I have a 1991 Worcester 350 rsf combi, NG.. I know its ancient but I wont give up on it yet ! [IMG] The boiler won't ignite (CH or HW) because the fan at the top isn't kicking in. I have checked the voltage to the fan and its zero I have gone through the troubleshooting…
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LPG 2400LT remote tank gauge
Hi, has anyone seen a LPG 2400LT remote tank gauge. IE: via wifi Seem strange we have to put up with an antiquated dial on the tank that's like an old car petrol gauge. This is an underground tank. Thanks.
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mulitfuel cooker
Following on from my previous thread for multi fuel stoves....it has been suggested by a fitter that we should consider fitting a cooker stove but would welcome any reviews advise.... We are looking to install a multifuel /solid fuel stove which can also be used for cooking.....the likes of esse etc seem to be out the…
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Two year Contracts
I am 18 months into a 2 year contract with Flogas. They have put a warning notice on my overground tank as it is not three metres from boundary and advised I have to have an underground tank now at my own expense. I feel cross that they did not carry out any due diligence on the existing overground tank when they took my…
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Linking MPANs?
Hi there, Two questions about the electricity supply to a building. The building is leased by a charity and I have just joined the board of directors. 1. The building is small (about 100 sq meters in total) was previously split into two small offices plus a small communal area. It currently has three separate electricity…
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Newspaper bricks
I have many hundreds of newspapers I've just started making into bricks my first few are now on a pallet drying out whilst being covered on wet days. I'm just wondering what is the benefit of doing this over just sticking a newspaper rolled up secured with some wire into a stove, I've not got much room for storage and…
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Utility warehouse bill URGENt
I am at my wits end utility warehouse will not give me an answer and are saying that they are going to take £315 this month for gas/electric and broadband and phone ,yet my my smart meter tells me that for the last three months my smart meter has been showing less than £50 per month for gas and electric ive asked them on…
