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Energy company collapse
Another company, Energy Extra has now ceased trading and OFGEM advice is to sit tight, but in the meantime should you cancel your direct debit? If not who are you paying it to?
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New 47kg LPG what are you paying thread
Starting an updated what are you paying for 47kg LPG as the old one was 8 years old and mostly out of date. I'll start this one off. £57.96p flogas E Midlands Please use this thread now, Thanks
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Range Cooker LPG
Cross-posted from the In My Home, Is This Quote Fair sub forum as I'm getting no replies there and I thought someone here might be able to help. Sorry! Can anyone please advise a rough idea of the cost to convert a six-burner natural gas hob to LPG? We have the 'nozzles' to adapt the burners, btw. Apologies for not posting…
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KW usage heat pump quote
OK, so I've been getting quotes for a water souce heat pump with the Nuenta energy blades mentioned in a previous thread based on our plans and curremt EPC. One thing I'm confused about in the huge amount of emails is this statement below: Total estimated annual heating & hot water consumption: 21,989kWh Eligible Usage…
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Contemporary wood burner recommendations?
Hi All, In our old victorian house we have two Clearview wood burners and they were AMAZING!! We have since moved to a modern house and want a contemporary woodburner. The problem is we were so spoiled by the Clearviews we are terrified to spend a lot of money on one that just not as good. Can anyone please recommend a…
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LPG price extremely high
Hello, Can someone please help regarding LPG off the Grid prices? We share an underground LPG tank with 20 houses (these are new build houses) and he have just received the price for the LPG and I think it is extremely high, The rate is £1.4052 ppm3 (from flogas) + VAT I think that works out at 13.32 (£0.1332) pence per…
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Boiler question
Bought my first house earlier this year which has a standard boiler rather than a combi boiler which our previously rented house had so just after a bit of help. We have gas central heating, and it is controlled by a switch connected to the boiler and also a thermostat which controls the temperature for the whole house.…
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Doubling Electric Direct Debit
My mother's [who's 85] has had an email from her electric supplier saying that they are introducing a new direct debit system of doubling the amount you pay in the winter and then reducing it in the Summer, I can see how that would work for some but pensioners on state pension do not have the luxury of extra disposable…
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2 bed flat - full electric - which supplier should I go for?
Hi, I moved in to a new flat about a month ago - 2 bed, all electric, well wrapped, 10 years old building. I am single, working professional, so will be at home evenings and weekends. I found out that the current supplier is Scottish Power, so was planning to stay with them. I tried to get new tariff through uSwitch but…
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Which Smart Heating do I need?
Hi I moved into a new build recently and we have a zoned heating system (upstairs and downstairs). We have 2 Danfoss programmable thermostats and I'm trying to understand what system I need and where it would be installed? I'm not going to be doing this myself, but I'm wondering if because I have a programmable thermostat…
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Ebico moved me to a different provider without my permission.
I am in dispute with SSE who seem to have taken over my accounts from Ebico yet have not taken over that outfit. One bill is for £110, nearly all of which is for standing charge and VAT. It's always been my understanding that Ebico used SSE for billing and CSs, because I originally applied through the Ebico website and not…
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Platts lpg prices
Hi could someone supply me with a link to the current platts index price for lpg, or alternatively supply me with a pricem TIA
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Energy Ombudsman and 'Company Remedy'
Hello, I made a complaint to the Energy Ombudsman about Together Energy, apart from their now widely known abysmal service I calculated from my meter readings that they owe me around £77 when I left and I have never received the final bill (I only got 2 out of 5 bills altogether - the missing bills just happen to be when…
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Boiler Help Please
I am looking to replace my system boiler. My old boiler is a 28KW Valiant Turbomax and is near the end of its life. Being a good chap I have got three quotes although the last plumber said that a 30kw boiler was completely undersized as I had to include my 18kw coil in my cylinder otherwise I could have issues with cycling…
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Moved into first home - utterly confused by electric
Hello all, Hope this is the right part of the forum for this! Completed on my first home last week, but only just starting to get moved in this week I'm totally confused about my electricity situation. Eon is the electricity supplier, and I believe a smart meter is fitted. The little portable screen was totally dead, and…
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24/7 Home Rescue. Its cover but not as you or me may know it.
24/7 Home Rescue like to quote that it's in the T&C whenever a person complains about their service. Ok then let's have a fair examination of them. I will start and others can add as and when. You will not be covered or able to call for service if your toilet is blocked.............if you have access to a second working…
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Heating Oil price per litre - EX VAT
I usually prefer to buy on-line, but ordered 800L of kerosene28 over the phone today. The rep told me the price is £0.5300 per litre, which seemed a bargain. The only other information I was given was "Total price £445.20". I would have like to be told at least "including VAT", to remind me. It's only £21, but it's like…
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will stove ignite logs stored next to it?
Due to redecorating i have lost the storage area for my heatlogs. i was looking to store a few packs without the plastic wrap. i have measured and i could get 4 rows that would but up the legs so an inch from the actual stove or three to give a bit more space. Will this be safe to do?
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Boiler is heavily leaking through an "over-flow" pipe?
Hi Guys, I know nothing about boilers so I was wondering if you could give me a hand. I moved in to a new flat a month ago (All eletric with boiler) and hadn`t got any experience with boilers before so not sure if what happens to my boiler is normal or not but I assume it`s not. On Friday I noticed that my boiler is…
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British Gas Customer Services A Disgrace
Tried 3 times/3 no's with a wait of 35 - 59 mins on all. Unacceptable. Am querying a Late Payment Fee on an estimated bill issued at 28 days. As this is a rental property and tenants had vacated whilst I was on holiday, I didn't pay this bill as I wished to visit to check property and take a current reading and couldn't…
