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LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

Lpg Save
Has anyone used LPG save? I've read some reviews (not sure how independent they are). Are they credible? It feels like they are agents for flogas?
BATA - LPG & possible blackmail!
Just moved into a house that is heated by LPG, this is new to me. Before i bought (March through to April 2021) i contacted BATA with questions in general about LPG and asked about pricing etc. They said the current price is 36.9ppl (37ppl to me) and a standing charge of £75 a year. They offered a regular top up service at…
Multifuel Stove recommendations
Hi I'm looking to buy 2 multifuel stoves. I have a max of £600 per stove but could stretch if close. Up to 490mm wide, 5KW max and 125mm flue. What brands to consider/ what brands to avoid and any good places to buy from. TIA
Stuck on an economy 7 meter
This post is going to make me sound like a total twonk but I'd really appreciate any insights anyone who has had experience of this kind of thing. Sorry it's a long story but I don't want to leave anything important out. I bought a new flat and moved in just 3 weeks before the first lockdown. I'd totally gutted and…
Changing Dual Energy supplier - any suggestions
I have been with Avro for a couple of years, and to be honest I would have been happy to stay when my current contract ends, but I simply cannot get to speak to anybody to discuss my renewal quote. I have a big credit balance and I want them to apply that credit before calculating my new monthly charge. I am now sick of…
Together Energy *Misc Chrges*
Anyone with Together Energy had a Misc charge added to their utilty bills? Had a big issue with them a while ago where as they claim they wern't charging me enough on my direct debit which led to my account being in debt by nearly £1,000. Partly my fault for not checking enough but I argued that they should've let me know.…
Gas meter readings
Very confusing since my meter dated1991 has 3 different cu ft units printed on the face of the meter The meter is also a type U6 In multiplying one of the units shown on the meter face (212cu.ft/ hour ) x 0.0283 one gets 6 (rounded up) as in 6 cu.metres/ hour which confirms conveniently the U6 meter type ? Surprised that…
Varying gas bill calculations
Both my new gas supplier and even a Govt.UK web page state that in converting cu.ft. gas units on your meter into Kw/hrs one uses a conversion factor of 0.0283 as part of the overall formula to reach an equivalent Kwhrs figure. Since my old gas supplier has been using a conversion factor 100 x bigger at 2.83 how can they…
Am I on the right forum?
This forum is titled LPG,Heating oil,Solid and Other Fuels.However,it seems most of the posts are moaning about gas and electricity companies,with barely a nod to oil and wood burners.Am I missing something?
When to change energy providers
Hi. am discusted with Utility point they are cheep in more ways than one. The made up my start readings which overlaped british gas and the onbudsman failed to agree. have bee charged twice for the same gas and electricity. They claim a third party decided the redings when their is no third party. HOWEVER . . . My contract…
e.on - How do you go about claiming back a credit balance in my account (£250).
I have emailed them at the recommended hi@eonnext.com but all they sent me was a copy of my statement showing my credit balance. Has anyone been able to get a credit balance refunded back to their bank account? If so what is the best way forward? Thanks
I need some guidance on a problem with EON
Eon wrote me on 11 June to say that my current contract expires 27 July and offered two tariffs for renewal. They said that if I did not select a new tariff I would be switched to EonEnergyPlan - which is more expensive. So I went online to my account, as instructed, but could not find these tariffs. I then wrote them to…
Domestic RHI after flooding
I installed an air source heat pump in 2019 and started to receive domestic RHI payments. In 2020 my house was flooded so the outside heat pump was beyond repair & I was unable to live in the house. I'm back in the house with a new heat pump but my RHI payments have now been stopped as I was out of the house for more than…
Grant for air heating pump
Hello all. This is my first post and I'm hoping you can help. I think I'm going to need a new boiler soon and have seen a lot of adverts offering government grants to change from GCH to air pump heating. Has anyone any experience of these grants or heating systems? Thank you 😊
Solar panels and meters
My supplier, British Gas, accused me of stealing because my meter was going backwards. Consequently they visited my property and changed my meter. My bills increased as time went on. As a result of their unfounded accusations I changed my supplier to M & S Energy. As we all know this past 18 months has not been easy and as…
Pozitive energy PLC
Has anyone had dealings with this company? I recently moved into a property and the electric company was them. I changed to British Gas and my bill is £50 per month. Pozitive have now decided to send me a bill for the month before the changeover IT IS £500 Is this legal? I have not signed anything with them, the electric…
Solar Panels
Just had a visit from Evergen solar about installing panels on the roof which when done will increase the value by approximately £28000 .Has any body else had figures like this it seems too good to be true.
LPG
The team and Martin do fantastic work on our behalf re energy prices and advice - however for those of us without mains gas we are stuck with LPG (or oil or electric) - there are only a few LPG suppliers and they hold us to ransom increasing prices as and when they feel it necessary. Is there anything we can do to bring…
Mis-selling problem
Hello all, I was a Green Network Energy customer. My account has now been automatically transferred to EDF. When I swapped my dual fuel account to GNE I did so based on their figure of £80 and some pence p.c.m., given the details of my previous bills and usage. It became apparent that I had accrued a large debt during the…
SYMBIO EMAIL
I have recently received a very long email from Symbio. I have a lot of misgivings about it. This is a small excerpt. Will someone knowledgeable analyse its implications? We have therefore added functionality to our system which will allow a more familiar model. We detail the changes below but it is important we reiterate…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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