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Home insurance excesses
Apologies for a general question. In my last renewal I changed the excess from £250 to £350 for a few things and the cost went down a bit. I can't imagine making a claim for anything under £1000 to be honest due to the hassle involved and having a claim on my record etc. most things would be wear and tear I would expect…
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Quotes for mortgage protection insurance - why do they vary so much?
We've been getting some quotes for decreasing term life insurance, to cover the value of our mortgage. We've got a quote through our mortgage broker for £160 per month with Scottish Widows. We've tried to get some quotes ourselves through a comparison site (moneysupermarket) and four quotes come up, ranging from around…
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Home insurance on new house prior to moving in
We have been advised to get home insurance on the house we are buying as I believe we can be held responsible for it when the contracts are exchanged, even though we don't have the moving date yet . It will be a matter of weeks now though as everything is about ready. Got a good quote from Zurich but I was concerned about…
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Travel insurance when about to move home from abroad
Hello! I am in an unusual situation and can't find any guidance on this. I'm a UK citizen, have been living abroad for the last year and will be permanently retuning to the UK shortly. Once I arrive back, I plan to go travelling. The question is where do I buy travel insurance? I want to book things for my trip now (whilst…
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Travel Insurance "ASAB" Observation
I recently booked a holiday for next February. However, after a chance discussion with my annual insurance provider I was informed that I was not covered for cancellation as the holiday dates are after my current annual policy expires in September. I am not sure if anyone else has experienced this with their provider? I…
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Insurance haggling experiences
This discussion was created from comments split from: Spotlight on - MoneySaving Polls.
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Co-Op Bank Everyday account Travel Insurance
I have had a Co-Op bank Everyday Account for several years following Martins recommendation. I have always updated any pre-exisiting medical conditions as soon as they happen, so that I am covered. I had booked a holiday to Thailand in August 2025 for travel in February 2026. I made a couple of medical updates in October…
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Sheila's Wheels home insurance
Anybody used Sheila's Wheels home insurance? good/bad experiences?
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Home Insurance Renewal
We have been with Direct Line for more years than I care to remember. Just got the renewal invite. Rang them and suddenly they cannot offer insurance because our address is not on the database they now use!!! Madness. Have raised a complaint. I want to know the name of the database they use and why our address is not…
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Aviva home insurance nightmare
I have been trying to get repairs to my property since 2008 when a local earthquake damaged properties within a 100 mile radius of Market Rasen in North Lincolnshire. Now 18 years later, despite their surveyor noted numerous serious problems with the roof and chimney stacks, valleys etc., the only repair is 1 metre of…
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Property insurance during probate for unoccupied flat.
I'm executor for a relative who has died, leaving an empty flat. I now need to insure this empty property until the property is sold. The funeral director mentioned probate house insurance or unoccupied property insurance. Any suggestions on how to arrange this - a specialist broker or one of the usual insurers?
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Insurer renewal missing a closed claim + open claim shown as non-fault
I’m renewing with the same insurer and noticed some oddities on my renewal details. I’ve had two claims: A rear-end accident in August where my car was written off. The claim is still open, but the renewal summary shows the other party at fault. AFAIK these are treated as at fault until recovered? A notification-only bump…
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Travel insurance claim rejected
Hi… My suitcase went missing on a train journey back from the airport. It was too late to report in on arrival in the station, as it was gone midnight, and no staff were there. I went back the next day, and was told to call British Transport Police. They told me they could investigate, but A) there was likely no CCTV on…
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House insurance claims and mental health
Due to the need to make a claim approx 2 years ago I find myself not quite able to believe how vulnerable people can be treated by large insurance companies. I support someone who must avoid stress but the pressure from the way their claim is being dealt with is causing great distress and no one appears to take any notice.…
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Home Insurance Recommendations
So for the last 5 years I have been insured with Quotemehappy (Aviva) who ive never had to claim with except for a few home emergency call outs. Its renewal time and whilst I wait for the renewal quote due early next week I have been checking comparison sites and both Sky and Tesco Bank are coming up £100+ cheaper a year…
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HELP! Insurance settled car finance without consent - now want £18.5k before releasing car to me
My car was stolen on 28/10/25 and was recovered two days later having been involved in a police chase, covering only 50-100 miles since being taken. I reported the car stolen with my insurance company Admiral, who advised my case was eligible for a fast track settlement. I was told on 29/10/25 they wanted to write my car…
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Replacement/courtesy car
I was involved in an 'no-fault' accident (a car pulled out of a minor road and smashed into the side of my vehicle) on 16th April last year. The insurance company organised a courtesy car, which due to the extensive repair required I had for 53 days. The charges for this vehicle unbeknown to me at the time were £86.20/day…
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"Get a home insurance quote and we'll give you a £5 e-voucher" - Santander
I got an email from Santander saying "Get a home insurance quote and we'll give you a £5 e-voucher" so I thought easy £5. I got the quote which was well OTT but no mention yet of the £5 e-voucher. Anyone else do this?
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Admiral - we're sending some money your way?
I was wondering if anyone has received a similar letter as am confused! (Waiting for a call back from Admiral hopefully today) I receieved a letter today relating to a claim around 4 years ago where my car was written off as a total loss and I received compensation. It hasn't asked for any bank details or anything like…
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My Experience with Dial Direct Car Insurance
Following the following experience I have now had a sympathetic response from Dial Direct who will be investigating this situation and reporting back to me afterwards. Have also hade a phone call (which I unfortunately missed) to discuss this. Watch this space. I was already insured with Dial Direct and as I was buying a…
