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Ryanair chargeback reversal
I had flights booked with Ryanair in April, but these were cancelled by the airline a couple of weeks before we were due to travel. They sent me their standard flight cancellation email at the time, which offered me either a refund, which they said would be paid within 20 days, or rebooking on alternative flights. I…
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no flights to Tahiti
Hi all, I have been looking at skyscanner for cheap flights to Tahiti for our honeymoon Nov 2021, obviously flights are only published about a year in advance so I am not surprised there are no flights yet but when looking at this time next year, flights have stopped or more correctly, none can be found. The last flight is…
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Starling Euro Bank Account
Is it a good idea to just open the Starling bank account, just to get the Starling Euro account and euro debit card functionality? I don't intend to use the account as my main account but only when I go on holiday to Europe next year, hopefully. Would Starling make it dormant due to lack of use? I have a Halifax Clarity…
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Ryanair not only refusing a refund but failing to even issue a voucher and refusing to look into it.
The following is an email summarising my daughter's problems with Ryanair in trying to obtain a voucher for a cancelled flight. She has tried the phone but can't get through, their customer services chat representatives are unhelpful,only working to a predesigned script. Isthere any way of getting them to sit up and take…
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Best place to get money exchnged
Going to Turkey in 23 days booked it last min madness maybe but I needed a holiday after how poor 2020 had been so me and partner are just gunna risk it. I personally have not been on holiday since 2005 so I went into the post office and asked how to change currency to lira. Does any one have any advice on where to secure…
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European Car Hire Cheaper From the USA than the UK
Am looking to book a hire car in France at short notice. Found a great deal in $ on Kayak which was half the price of all other quotes. When I went to book it with a UK address, it doubled the price. I have a US car licence and a US address but am living in the UK. Why is there such a price difference?
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Debenhams Travel Money
At the beginning of lockdown my euros were returned by my local store before I had chance to collect them. I was told they would be refunded into my account but this hasn’t happened. All customer service ones are closed. Head office has not replied to my email. Any advice anyone?
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EUR withdrawal in Ukraine / Turkey
Hi, we are currently travelling in Ukraine & Turkey and are trying to figure out the best way to withdraw +5,000 Euro from our UK account. Does anyone have any idea what would be the most cost-effective way? We thought about using Transferwise to transfer the amount into our Ukranian bank account and then exchange this to…
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Cancelled flight
We recently checked in to our Easy jet flight to Jersey (a month before we were due to travel.) Then, 2 weeks before our departure we got an email saying our flight was cancelled. We've now arrived on Jersey having had a long drive and an expensive ferry trip. Any idea what our position is regarding our cancelled flight? I…
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Jet2 paid seats
Hi we have paid for specific seats but Jet2 have changed flight times and not given us the seats we paid for and are seating us apart. What are our rights please?
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Easyjet and changing flight 'offer'!
Their change your flight policy is a disgrace and I will explain why- My partner is due to fly to Tenerife on the 10th august and considered changing her flight so we looked at this last night as we had heard of a deadline of midnight last night to change without fees. There website clearly stated flights changed within…
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Trouble with Ryanair
We had a flight booked with Ryanair on March 10th. I had to cancel as my husband was admitted to hospital with heart failure. I have forwarded the documents from the hospital by uploading but have heard nothing. I’ve rung...no answer after a wait of an hour, I’ve tried the chat bot ..no reply. I’ve tried resubmitting the…
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Cheap luxury airport transfers
Hi! I’m looking to book airport transfers from home to Liverpool airport... it’s a special trip so want to get a nice car. Any idea how to get a good idea? I’ve tried googling cheap airport transfers but it seems a bit of a lottery, so thought I’d see if there’s a tried and tested way? Thanks!
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Refund
I booked flights through Expedia toCyprus with Jet2, I added luggage and seats direct with Jet2. This flight has been cancelled by Jet2 5 times,and on the last one they offered me a refund after approx 4.5 hours of tel cals. Jet2 offered refund of cost of seat and luggage but, flight cost must be paid by Expedia. I have…
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Flightgift. Anyone had a refund?
Was given a flightgift card for £160 last year and used it to book flights with Ryanair to Porto in June. I paid an additional £50 on my Mastercard to make up the difference. Flights cancelled and Ryanair have just advised that they will refund £200 back to a third party credit card (not mine) presumably who ever…
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Regulator raps Ryanair and Virgin for being too slow on refunds - MSE News
Aviation regulator the Civil Aviation Authority has today published a list of 18 airlines' performances during the coronavirus pandemic, with Ryanair and Virgin Atlantic both rapped for being too slow to pay refunds. The announcement comes after MoneySavingExpert warned yesterday they were likely to be named and shamed…
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Ryanair already cancelled flights in October & December 2020, but flights still bookable
Within the myBookings on Ryanair, it states my flights in October & December 2020 are cancelled, but flights are still bookable via the website but at 10x the amount we we paid. It's to Vienna, and they are advertising flights with special offers in August, but strange how i got these showing as cancelled in myBookings…
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Ryanair changed the day we fly... now have to cancel holiday
Due to fly to Salzburg September 5th to 19th. Had email today saying our flight details have been changed and we now fly September 6th and return 20th! This is no good as our hotel is booked 5th to 19th,.we have a travelodge on 4th near airport, we've paid for airport parking (stanstead) and a hire car in salzburg! There…
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Regulator to name and shame airlines over refunds – MSE News
Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that…
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A word of praise for Eversure
Husbands hire car in Spain was hit by something falling from the car in front. Invoiced £434 damages taken from the insurance excess deposit the hire company had retained. Claimed on our annual excess policy with Eversure. Claim submitted Monday pm. At 7.30 this morning received an e-mail agreeing the re-imbursement in…
