Flights, currency & car hire

Hi looking for advice. We booked with EasyJet for six adults and an infant for a trip in September.Due to unforeseen circumstances, two adults and the infant needed to drop out. Contacted Easyjet to remove them from the booking. Easyjet then charged more than their original flight cost as a 'cancellation fee'! Checked…

Last Sunday I was flying to Turkey from Manchester. I had two flights booked the first from Manchester to Antalya (Pegasus Airline) with a second connecting flight from Antalya to Izmir (SunExpress). The first flight took off two hours late meaning that when I arrived in Antalya my flight had already left. There were no…

Got a 9am flight from MAN T2 at the end of the month - hand luggage only. How early can we go through security (does it open)?

On boxing day our families fateful time started at Gatwick airport. We stayed at the Premier Inn at the airport to ensure we had plenty of time. We were supposed to be heading to Lapland, with matching family hoodies and Christmas hats we joined the queue to do our bag drop. We had checked-in online the night before. The…

So on Tuesday 5th April, I’m stood at Manchester airport in a queue for over 2.5 hours for a Ryanair flight to Alicante…I get to the check in and am told I’m too late, the gates have closed….I’m told to rebook online… impossible to do this at Manchester airport at the time…there was no one at the Ryanair customer service…

Back in early Feb I booked a package holiday through Loveholidays, the flights are with Ryanair 2/5/22 outbound & return on 9/5/22. We are travelling to Zakynthos. Confirmation agrees all of the above. Tried calling Ryanair yesterday to arrange for mobility assistance for my aunt. They cannot take calls but directed me to…

I’m hoping you can help me as I deal with a very sad situation at home. I had a webchat with John P (5/4/2022 - 10am) when I explained my situation and he suggested I write to you via this form for assistance. We have experienced an unexpected bereavement just before last weekend (my wife’s best friend) and the funeral is…

Can anyone please help me, we had flights booked for October 2020 with KLM to South Africa. The flights got cancelled due to covid and we received a voucher initially. On 29th December 2021 they said we could get a cash refund on the vouchers then on the 7th January 2022 we received an email to say our refunds have been…

Hi all, Looking for some advice here and something doesn't add up and would like to know where I stand. We booked 4 flights from Heathrow to Barcelona on the 16th March with Lastminute.com. The flights were with Iberia on a flight operated by British Airways and to travel at the end of May and return begining of June. I…

Had my flight cancelled today from Belfast to Corfu and although it says I can rebook, there are no flights available to May! It was a package holiday booked through Inspired Luxury Escapes who are part of Broadway Travel... Been calling and emailing all day and cannot get anyone. Would I be due a full refund of the…

Hi there. We are travelling to the USA soon and renting a number of cars. All the CDW/SLI policies I have found specifically exclude cars greater than 10 years old. One of our car rentals specifically states that the car will be a 2010 model ie over this, and SLI is not available from the rental company itself. Does anyone…

Hi, someone can give me an advice how to proceed with my case. To give some background, I submitted a compensation claim to British Airways in relation to cancelled flight using Resolver 3 weeks ago and I haven’t heard from them so far. I followed up but in the lack of response decided to phone them. The person on the…

I am flying from Manchester to Faro on the 13/4 and returning on the 20/4. I have had an email from Loveholidays saying our Ryanair flight MAY have been cancelled but the flights are still there and you can buy tickets for them? We can't speak to either Ryanair or Love Holidays as we can't get through to them. Looking at…

Hi, I need to pay for a villa rental in Euros to a bank account in Spain. Its approx £1500 worth. What is the cheapest method to do this? I have a starling account. Thanks

Hi all, I'm going to a wedding in Mexico in 2 weeks time and want advice on the best way to carry/convert money. Part of the trip is a tour around central Mexico stopping off at places where (the groom tells me) I'll need cash. The groom has also told me that we will get the best rate at the airport in Mexico City. Can…

Anyone else having issues with Tuxedo which is apparently stopping service in May? I have a credit balance on my e-account. I tried a test withdrawal from my Euro card but it was declined. No idea how to encrypt my bank statement as they suggest to enable a bank transfer of my balance and anyway why should I wait 45 days…

Hi all - we have booked flights to Crete for summer 2022 with Air France. The flights go via Paris and we’re booked all on one ticket. Air France have now changed our flights so the outbound journey we have double the wait in Paris - and return we only have 20min connection, which is impossible. Can anyone advise what our…

Anyone else getting problems with getting confirmation emails from Ryanair? Booked a flight on Friday 26 Mar 22 and still awaiting confirmation email inspite on numerous calls to Ryanair.

I've noticed car hire prices going sky high in a couple of places am booked to visit (where they used to be cheap). USA for one, booking 6 months in advance is coming in at £50 per day for a small car. I was there recently and wasn't hassled to buy extra insurance etc so am now wondering if excess etc is now included and…

Normally I just book return flights and sort out accomodation myself as I travel around...... Given the times we are in I am thinking of booking return flights and just the first two nights accomodation of a month long trip through Trailfinders to make a package. Are there advantages /disadvantages to doing this over…