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Cancelled Wizz Air flights booked through Lastminute.com
I am asking for a friend who recently booked flights with WizzAir through lastminute.com and to cut a long story short, the flights were cancelled both ways in July and told a refund would be with her in 14 days, that was 4 months ago and now they are telling her that Lastminute.com have had the money and Lastminute.com…
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TUI flights - cashless sales
I'm sure the vast majority of TUI passengers will be aware - but just a heads up for anybody who might not be. No cash accepted for onboard sales - and they don't accept Amex, Revolut or any form of prepaid cards.
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Damage Waiver Insurance - a word of warning
We recently booked car rental including damage waiver insurance (in addition to collision damage waiver) when we travelled to Majorca. Upon arriving in Palma and showing the OK Mobility Car Rental agent our booking details and extra insurance purchased, he insisted we needed their OK Premium Cover (damage waiver…
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Money lost on International Money Transfer
I used an International Money Transfer
company to transfer money from the UK to my European bank. The
company confirmed my transaction to convert £350.00 to 402.75 euros. I received the payment into my European bank but the amount credited to my account was only 371.25 euros. On checking the recipient bank transaction…
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Excess Insurance - remember to read the small print or learn the hard way and end up paying £1,750!!
Following MSE advise I've always bought separate Excess Insurance if I'm planning to hire a car abroad. I've never needed to make a claim until......... My daughter wanted to hire a van to move some of her things home, within the UK. So being a dutiful dad I hired it (from Enterprise) and drove to her place and back. I was…
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Depositing foreign cash
I have leftover foreign currency from a holiday. Due to our final hotel insisting on refunding for some issues in cash on the last day, I wasn't able to use this or deposit while in the country. Now back in the UK, is there any way of depositing the cash or converting it into some electronic form? I can then convert this…
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Need to convert dollars to pounds
I recently bought dollars and didn't use any. I need to convert back to pounds. What's the best place and rates for selling back?
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HSBC Global Money Account
Seems there's a new travel money card from HSBC. Lists no fees for holding, topping up, spending or withdrawing cash. States that you can get an instant Google or Apple Pay card, and a physical card delivered. I don't have much knowledge of this type of product, so is be interested to hear others views? Thanks
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Revolt, Starling, Curve, Currensea - hidden and real costs analysis
This is my research based on getting max FREE use and paying no FEES: Revolt - best to use Mon-Fri UK time, uses interbank rates, if using on weekend then convert money before 2359 UK time for money needed at weekend. Weekend has mark up 1%. Max £1000/m spend free and £200/m free ATM. Uses interbank rate Curve - a very…
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Lloyds Travel Smart?
Hi I’m going to Spain soon and am looking into currency options. Lloyds have something called Travel Smart which costs £7 for a week and enables your debit card to be used just like in the UK with no fees. Wondering if anyone has used this and has any thoughts? thanks
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PriorityPass
I have been trying for several.momths to renew my prioritypass, unsuccessfully. It seems thete is an issue with Mastercard credit and debit cards. I dont have any other cards and they can't accept any other firm of payment. Has anyone else been caught by this?
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Car Hire Excess claim query
Hi guys I bought an annual car hire excess policy from carhireexcess.co.uk. Unfortunately I've had to make a claim following a recent trip to Lanzarote where someone reversed into our hire car whilst it was parked in a car park. Anyway, I carefully checked the 'if you need to make a claim' section of my documents before…
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Medical Insurance - Hazardous activities
Hi, I want to purchase travel insurance for my son who leaves this weekend for a 2 week tour of about 8/10 countries in Central Europe. He will be driving a Campervan and have 4 of his friends with him. I want to make sure the policy will cover any medical expenses which are a result of a road traffic accident in the…
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Customs charges levied on letter from the UK to Spain
Not sure this is the correct sub-forum, but here goes... I lost my bank debit card while travelling in Spain. My bank sent me a new card to my address in Spain. It was sent as a tracked letter. It was passed through the Spanish Customs and they levied an item translating as "Customs Expenses" of €5.25 (which was collected…
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Confirmed and paid flight
Hi i have booked a return flight to toronto june 2023 via an online booking agent and paid the full amount. They have issued a booking reference for american airlines which does show our booking but states it has been transferred to BA. This reference also checks out as being booked with our name. My querie is on the…
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How to submit a complaint about Carlton Leisure
Hello, I’d really appreciate advise on how
to submit a complaint about the travel agent Carlton Leisure Ltd. In March 2020
I bought return flights overseas. The return was for February 2021 but in November
2020 the airlines involved cancelled the return flight and I was told to seek
the refund through the travel agent.…
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Ryanair 10Kg bag type
The Ryanair 'Priority & 2 Cabin Bags' option states that the allowance is a "Small personal bag (40x20x25cms) and 10kg wheelie bag (55x40x20cm)" Is it mandatory that the 10Kg bag is a wheelie type? My wife and I bought CabinZero 44L fabric bags for use with another airline and would like to use these - they are a boxy…
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Ryainair - Austria Lockdown last year.
Hi everyone, Still a bit salty about this situation from last year.. We were due to fly to Austria in December last year (10th-14th) with Ryanair. Unfortunately Austria went into a lockdown before we were due to fly (with the return flight the day after it was due to end) I raised with Ryanair customer support that I…
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Easyjet Summer 2023 flights
will be released on Thursday 6 October.
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Cancelled Flight
Hi, I booked in May for a 2 month trip to Thailand over Christmas and New year with Qatar 19th September received e-mail to say flight cancelled with the options to claim a full refund or re-book that might incur extra charges I choose the refund. Later that day I received an e-mail to say the flight was reinstated I…
