Flights, currency & car hire

I booked an internal Peruvian flight with Latam, through booking.com yesterday. The details were confirmed by email but when I checked on the Latam website, the hold baggage that I’d added (two at £19) were not there. I checked with booking.com and they’ve come back with a request for an additional £12. They also gave me…

Looking to fly BA LHR to PDX return September 2025 using business class. On the booking details page can I check what seats are available before payment. I am flexible as to dates so want to make sure its a decent seat before payment. After I enter my passenger details it then gos to enter Card details. Is it going to take…

Easyjet cancelled an outbound and return flight (both on a Sunday) and put us on another flight the previous day. The flight details and booking reference were exactly the same. When I tried to Manage my booking and get my refund, it just took me to the new flight therefore I unable to get a refund. I sent an email to…

My recent flight BRS-KRK was diverted because of weather, and we spent the night in Berlin, proceeding on to KRK at lunchtime the next day under a different flight number. I want Easyjet to pay for my hotel there, as they are obliged to as "care". The problem is that their online claim form does not have an option covering…

Booked morning flights for a celebration next year. Ryanair have changed the flights to an evening flight (same day just much later). To change the flight back to our original flight (morning) which is still available and tickets are still being sold for they want to charge us £86.00 each. We did not accept the change. Can…

Can anyone help? After BA and AA guest services made it impossible to check in for London leg online of our flight online, over the phone or at Miami while in transit - my daughter was marked as no show and told she couldn’t fly. Finally allowed on the plane but her bag was removed and is still in Miami. I reported it…

Never use eDreams! My mother passed away + I needed to change the return leg of my flight to a later date. It seemed like an impossible task for eDreams, with chat bots informing me that 'the system won't allow that'. I eventually hopped onto the eDreams app + received a message saying I'd be getting a refund for my return…

It cost £5.00 in vehicle fees if you use a drop off at the airport. What I do not understand is that if you travel in a shuttle with five other couples and you are all expected to pay £5.00 per couple. Meaning the shuttle company has received an extra £20.00 for that vehicle to go to the airport. To me this practice is…

I have requested by email that an online travel agent upgraded my flights. I was given a price to which i said yes please book them. i heard nothing for over 24 hours despite emailing and would only receive auto response that they are awaiting confirmation from ticketing dept . Today I rang and was told that the agent…

I am looking for some advice as the way forward to address a complaint against this so called budget airline RyanAir. What I can do after I have complaint and got no positive response from the airline for a refund for check in fees to travel? I have written to them formally and have been told that's their policy etc but I…

There is a wealth of excellent advice on here over a huge variety of subjects, I am a Brit living in Canada, soon to return back home to Yorkshire. Next April, my wife and I have booked 2 weeks in Scotland and will be renting a car for13 days. Some of the 'added' insurance costs, particularly for Excess Insurance Cover are…

Our recent flight from Malta was delayed from 23.40 and took off at 03.30 next morning. Arrival time should have been 01.55, but was 05.30 into Gatwick. I was on an Easyjet package holiday and received a text at 14.16 to say the flight had been delayed and to keep an eye on the flight tracker, which I did. Flight 8766…

Hi, I'm just back from a holiday in Morocco. Whilst there, I tried to withdraw around £150 in local currency using my Revolut Visa card. The transaction appeared to go through, my card was returned but no cash was issued. I stood at the machine for ages, afraid that if I left it the cash would come out and be stolen by a…

Hello, My mom have paid for car rental 99.21€ and €62.35 for premium insurance from Carjet.com using Revolut debit card on 22/09/24. When she arrived to Antalya (Turkey) (yesterday 23/10/24), the car rental company's (Allmeet Rent a Car) representative picked her, my dad and sister from the airport to their small office in…

Good evening fellow money savers. Not sure if anyone can help? My sister recently passed away but had booked a holiday (via love holidays) with her carer. We have been told to go through easyJet for a flight refund (accommodation already refunded). EasyJet will only offer a voucher rather than the money (approx £400),…

Hi all, I booked flights to Valencia for next summer using Ryanair. The flight booking was for 11.15am (from Stansted) and on way back departure time was 13.55. This was confirmed in an email booking. I recently checked my booking and now notice our flights have been moved. Departure time is now 7am, and on the return…

Hello All, Fisrtly I acknowledge I'm an idiot! I forgot my entire purse during a recent week holiday to the French Alps and had to use Apple Pay all week on my phone. It meant Europ car (booked through Holiday Autos) would not let me have the car I had booked for £423 in Geneva because I had no physical credit card. That's…

We can’t find the details of our return flight on the app or the website. We know it should be there as we saw it before we left home. Obviously we need it to download the boarding passes. Does anyone have a working phone number please?

Hi, I'm currently browsing for return flights to Chile. There are specific dates I need to travel on. One thing I have noticed is that booking a Heathrow > Sao Paulo > Santiago flight is generally about £200 cheaper than Heathrow > Santiago, or Paris > Santiago. The catch is the Heathrow > Sao Paulo > Santiago flight is…

Just wondering if anyone has any understanding of the various companies offering car hire insurance as per MSE link on https://www.moneysavingexpert.com/travel/cheap-car-hire/#excess and in particular whether there are any downsides (other than needing sufficient credit on credit card to pay out the costs to the rental…