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no boarding pass
Hi. I'm currently trying to claim for a delayed flight via email and I'm at the point where they require the claim in writing. On the email it states that they want boarding pass, booking confirmation, booking reference and flight number, and without all of the information required they will be unable to consider my…
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Tui or Norwegian??😤
My girlfriend and I booked a package holiday with Tui, with the departure date being 03/07/17. We were delayed by five hours for our flight to Ibiza, which ended up losing us most of our first day there. We flew with Norwegian, but paid Tui. Tui have said that Norwegian are responsible for paying us compensation, but I’m…
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Help / Advice Needed!
Hi guys, this is a bit long but just need the advice, I have put this in the Thomas Cook thread too but wanted as much advice as possible On Saturday 11th November, my girlfriend and I were booked on flight MT1867 from Tenerife to Manchester, scheduled to depart at 15:05 (to arrive in Manchester 19:35) after checking in at…
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Am I entitled?
It's been 6 years since I did this, and was a long process, but more straightforward, and I won. This time, flying from uk to the USA (unlike last time), via a budget Eu Carrier. Delayed 4 hours on the way back and just over 2 hours on the way there. On the way back provided with meal vouchers. Some passenger on the flight…
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Arguing over flight times - will this affect our compensation claim?
Hi there, I recently got a Norwegian Air flight that was delayed for more than 3 hours. Most of this way due to the aircraft having a 'technical fault' in the UK, but then when we landed we were stuck on the tarmac as there was a problem opening the doors. The airport had the flight arrival time up on their website/screens…
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Asl airfrane delay
Ji was anyone on the asl airfrance flight from Manchester to corfu which was delayed by 26 hours in September 2017 .if so have you received any compensation as yet.
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Flight delay compensation agreed but won't now pay!
Etihad Airways have agreed to pay me compensation for a flight back in March. However, 3 times I have provided my international bank details so they can make a bank transfer and 3 times they say it has been reflected by my bank. My bank First Direct say no payments have been rejected. What do I do now? Anyone had a similar…
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Ryan Air hotel loss
During recent flight wipe out in Ryan air fiasco I lost £400 in hotel reservation because I had passed my cancellation date with hotel. MasterCard sent me claim form but reading between lines not looking great. Any ideas how I can pursue my lost hotel cash? Frustrated and angry at this loss and there must be lots of people…
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Flight cancellation and insurance company
I arrived at my return airport to be told that my flight had been cancelled two months before apparentl.Although no e mail was recieved. My insurance company have said i cannot claim as i hadnt checked in . Is this correct ? Cost me £300 to get home 😕
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Can I claim for loss of earnings due to strikes?
On a return flight from Spain, the flight was cancelled due to air traffic control strikes in France. Is there any way I could claim for my two days loss of earnings as Easyjet won't pay any compensation for air traffic control strikes? Thanks, Eddie
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Not sure if can claim?
Hello all. Looking for advice. My son was checked in to fly from Washington to Manchester via Iceland on a Thursday evening in August, picking up his connection on the Friday morning in Iceland. The flight from Washington was delayed sufficient for him to miss the connection. There was only 1 flight out of Iceland on the…
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Cost redemption for connection missed through flight cancellation
My wife and I booked a flight between a UK regional airport to Edinburgh back in April 2017 for a flight in early September 2017. We then booked a flight from Edinburgh to London which left just over 2 hours after the Edinburgh arrival. The next day we were flying out to LA on holiday. 6 days before we were due to fly I…
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Monarch flight delay compensation
Hi. I'm hoping someone can help me with this one. I think I already know the answer but thought I'd ask anyway. I flew with Monarch in Aug 17' and the return flight was delayed over the 3 hours. I sent in the relevant forms and received an email confirming I would receive compensation for each person on the booking and I…
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Compensation still not paid advice please
Long story short my flight was delayed and fell within guidelines for compensation. I then stupidly went with a company to claim on my behalf. This went fine to begin with then I heard nothing, I email and don't get a response, and phoning doesn't really get me anywhere. Now I managed to find out from the airline they…
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MSE News: Court ruling opens door to flight delay claims for missed connections
Hundreds of thousands of travellers who have missed connecting flights with non-EU airlines could now be able to claim compensation after a key ruling by the Court of Appeal...Read the full story: 'Court ruling opens door to flight delay claims for missed connections' Click reply below to discuss. If you haven’t already,…
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Travel Agent says I cannot make ATOL claim they have to do it
One of thousands I know but can anyone advise? The holiday firm that I booked through for my son and his friend to fly out to Tenerife on 17th booked us with Monarch. I appreciate it's not their fault that Monarch went into liquidation but initially I was told that they were sourcing comparable/equivalent flights. Those…
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MSE News: Ryanair wrongly denies passenger compensation for cancelled flight
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Compensation - AirMiles vs £s
On June 17th this year AA Flight 057 from LHR to MIA was diverted to Terpeira in the Azores for a medical emergency. The result was a 6 hour delay in reaching Miami causing cancelled meetings and much distress and inconvenience. AA's Customer Relations (pre- emptying a Claim) apologised and credited me with 20,000 Air…
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Thomas Cook and Irma
We've just returned from a holiday to Florida. My question is regarding possible compensation for the cancellations and delays experienced beforehand. We were booked to fly on 09/09 with Thomas Cook. This flight was cancelled although this wasn't communicated to us until we got to the airport, costing us fifty quid in taxi…
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Finnair Flight Delay Compensation
I booked a return ticket from Manchester to Bangkok via Helsinki with Finnair in January. The return flight was delayed in Bangkok and returned to Helsinki 1 hour 28 minutes late which meant I missed my connecting flight to Manchester which would have arrived at 17.00pm. I got diverted from Helsinki with a different…
