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Guernsey to UK flight cancellation expenses
A relative of mine was travelling yesterday from Guernsey to the UK (Southampton). Their original flight was cancelled owing to a technical fault. Another flight was arranged 2 hours later but this was later cancelled due to fog. They were transferred to another flight the following morning as no more flights were…
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FLIGHT BOOKING AND CANCELATIONS THRU TRAVELBAG
My daughter and friend booked a number of International Flights with TravelBag. As CoVid struck and flights were cancelled, the pair returned to the UK. This was over a year ago. Despite our attempts, TravelBag have not refunded either a Thai Airways or Virgin Australia section of the ticket. They blame lack of response…
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jet2 LS767 ( manchester-corfu ) 07/08/21
so we booked a last min holiday with jet 2 and upon check in was told 1-1.5h delay as stopping at Birmingham to pick up 60 passengers was bit pain but was ok so as we taking off was a issue with the plane so had to change plans in manchester and crew took over 2h so we landed 3.22 late we jumped a taxi as no way taking…
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Trying to get refund from TravelUp
Booked flights in October 2019 and travelled first leg on 30.11.2019. Flying via emriates but booked on TravelUp using my debit card I think. The return flight was cancelled in March by Emirates. I have been trying to get my refund through from TravelUp for months. I contacted Emirates who said they had issued a refund but…
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Falkland island airbridge
hi,I am looking for information as to whether the airline that operates the Falkland Island airbridge. Air Tanker Commercial, can be liable for flight delay compensation?These flights are consistantly delayed, usually by the weather on the islands, not an issue, but fairly frequently by engineering or staff issues. As a…
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Cancelled return leg back to UK Jet2 flight
Several months ago I contacted Resolver following MSE glowing recommendation and spent hours obtaining, copying and sending information to support my claim regarding Jet2 cancelling my return flight from Faro to Newcastle despite other Jet2 flights to other UK destinations still flying. The result after several more…
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EasyJet Infant Voucher
My flights to Spain for the family on May 2021 were cancelled in March. I opted for the voucher to rebook for free at a later date. (Email had "You can switch to another easyJet flight for free."). My youngest was under 2 so had an infant ticket which is a flat £50 return. I have rebooked for May 2022 however my youngest…
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Refund Vortex with Virgin Atlantic and Travel2Be/TravelGineo
Hey Everyone, I'm posting to see if anyone has thought of actions that I'm not taking to resolve this issue. 1. We booked a flight through Travel2Be back in December 2019. Obviously, Corona hit and the flight got cancelled. 2. We then requested a refund, but Travel2be were impossible to contact during that time and Virgin…
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BA - vouchers to cash?
Hi everyone, I'm sure this question has been asked before, but I couldn't easily find the answer on the forums (please don't hate on me for creating a new thread). Grateful for advice or others experiences. Like a lot of people, we had flights with BA when coronavirus hit in March 2020. BA cancelled our flights and issued…
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Slightly Strange Situation - Can I Claim
So, here's the situation We were on a Jet2 package holiday in Cyprus last week. While we were there we were told out return flight time had changed and we were due to arrive back to Leeds/Bradford at 21:55 instead of 01:55. Not an issue, it was a much better flight time. However the day before we were due to leave were…
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Flight cancelled
My flight with BA was cancelled. The email I was sent gave only two options: transfer to another flight or take a voucher. In the absence of the offer of a refund I automatically opted for a voucher. I have now asked for a refund which has been refused, they say I should have phoned them to discuss a refund at the time but…
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British Airways and Ryanair to be investigated over refusing refunds for flights passengers legally
British Airways and Ryanair are to be investigated over concerns they broke consumer law by failing to offer cash refunds to passengers who couldn't legally travel due to Government restrictions during the Covid-19 pandemic... Read the full story: 'British Airways and Ryanair to be investigated over refusing refunds for…
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Easyjet cancelled my return flight. Can I claim for unusable gig tickets and hotel?
I booked flights with EasyJet for October 2021. In addition to the flights, I have booked and paid for a hotel and gig tickets. In May 2021 (now) they suddenly cancelled our return flight (Wednesday) and there are no alternative flights available until the weekend. This means we will not be able to get back home and…
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refused boarding
on 30th April i was booked onto an Easyjet flight from Alicante to Gatwick. I had all the documents with me, Negative covid test confirmation, 2 and 8 day test confirmation for when i arrived in UK and the UK government "passenger locator" form. All completed and correct. At the boarding gate the most ignorant man i have…
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Court hearing
In April 2019 my wife and I were due to fly from LHR to the Maldives via a hub airport. The flight was delayed 49mins in leaving LHR which meant that we missed our connecting flight to the Maldives. We were re-booked on to the next available flight which was the next morning. We were ultimately over 7hrs delayed in…
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[Solved] Flight Cancelled - Refund fees?
Hey guys, I booked a flight with a travel agent a month or so ago and recently my flight was cancelled by the airline, and they said i had to contact the travel agents to process it but they're charging £50 per person for "admin fees", is this normal? Our booking was for 4 passengers so i'll be down £200, when it was a…
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Flight cancelled and airline not giving option for new flight
I booked a flight through BA which was operated by Finnair. Cut a long story short Finnair cancelled the flights and asked me to contact BA for rebooking. BA agreed to rebook me but only within 1 year of the purchase date of the ticket. I bought the ticket in Sep 20 for a flight in Dec 20. Since it's a trip to Lapland…
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No refund
In December last year I was due to fly to tenerife with Ryanair when we was due go Spain would not let anyone into there country but Ryanair sent the flight anyway when I tried to get a refund they have said no due to the fact that the flight went.my argument is we could not enter Spain anyway.has any one else had this…
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Pilot Illness not an Extraordinary Circumstance
It seems as if we may fly to abroad;and quite soon. Some of us will be delayed and no doubt the airlines will deploy their excuses as "extraordinary circumstances". Crew illness is no longer among them..https://epaper.thetimes.co.uk/the-times/20210510/282647510396167
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Flight Changes
Hi, I booked a holiday in 2019 for August 2020, this was changed to August 2021 due to COVID. On my original booking, I paid £300 extra for early morning flights. TUI have now changed the flight to late afternoon, can I get a refund on the additional amount I paid? Anyone any experience with this situation? TIA 😊
