Flight delay compensation

Hi everyone! Just after some advice really on dealing with an ongoing issue with TUI. In August we were due to fly back from our family holiday & when I went to check in online for our return flight home it had vanished from our booking reference number. The final two days of our holiday for me were then spent on the phone…

Hello all, Some words of advice would be very helpful. Concerning my return flight to Manchester from Zurich. One hour into the flight and it was recalled to Zurich, at the time it didn't make sense, an hour to Manchester or an hour to Zurich and we returned to Zurich. The reason given was the parts/engineers were in…

In September I travelled to Tenerife for a 5 day trip. The day I was due to return (Friday) there was a strike by French Air traffic controllers. At the airport check-in I asked is the flight delayed? NO. I was handed a boarding card and proceeded through customs. Around 30 minutes before the due take off time the plane…

Hi, At the end of September I received confirmation that I will be getting compensation from jet2 for 2 delayed flights. It has now been a month and I am yet to receive any money. Within the email it states to not contact them as it may slow down the payment. Does anyone have any experience of how long it takes to receive…

Hi Looking for some Advice please. On 26th October we arrived at Tenerife airport for our flight home to Birmingham. We got into the terminal and the flight was due at 18.40 and it stated it was delayed to 19.47. Checked again around 30 mins later and it had moved to 21.20 so myself partner and daughter went off to get…

We ( My son + 7 friends ) claimed via the Wizz Air website and got the rejection email this morning Cyprus - gatwick cancelled whilst on the plane and next flight offered 6 days later . Due to work/family commitments they booked there own flight back 2 days later( 15hrs with stop overs) , they had to pay for 1 of the 2…

Hello helpful people. I travelled from the UK to Turkey for a summer holiday back in August with my wife and son. It was a package holiday with Jet 2. On the way out, our flight was delayed by around 5 hours as the original aircraft had a fault which necessitated them sourcing a new plane for the journey. The late arrival…

Hi all, My flight from Aberdeen to London was delayed for over 6 hours due to crew availability. The explanation at the time was that the 'crew were delayed in getting to Aberdeen due to bad weather'. As I understand it, bad weather would typically negate a claim for compensation, however is there an exception when crew…

Hi, on 18th June we were delayed en route from Heathrow to Pisa by approximately 5 hours. BA have stated that the problem was due to Baggage belt failure and as such we are not due compensation. I believe that as the pilot made the decision to leave after 5 hours they could have made the decision earlier and despite the…

Recently returned for Tenerife following an inbound 12 hour delay. Incoming flight arrived in good time, passengers offloaded, and 'ready to board' announcement made. We were then told there would be a 45 min delay, which became 2 hours then 6 hours. Flight was then cancelled, and we saw plane being towed away. Jet2…

Hello. I would really appreciate a little advice regarding a claim that was logged with KLM 3 months ago, before being rejected last week and my case being closed on their online case tracker. We were due to fly back from Las Vegas to Manchester, via Amsterdam in early July (both flights with KLM) We should have left Vegas…

Hi, Hoping for some advice on the value of compensation we're due. Our flight from Gatwick to Riga (depart 09.25, arrive 14.05) was cancelled. We received an email from Air Baltic informing us we were rebooked on flights from Heathrow to Hamburg and then Hamburg to Riga. The Hamburg to Riga flight was scheduled to arrive…

I wonder if anyone can advise me . I recently had my flight from USA to Manchester direct cancelled due to a technical fault onboard . They put me on a replacement flight back to Heathrow which was delayed by 2.5 hours . Then a wait whilst they transferred myself and other passengers to road transport back to Manchester…

EasyJet agreed I'm owed £520 compensation for a last-minute flight cancellation but they simply haven't paid it. I have been literally sent round in circles since June this year trying to extract it from them. Have other people experienced this and if so how did you get them to cough up what they owe, if indeed they did?…

Our BA flights to and from Italy in June were cancelled - the outward flight with 2 hours notice and the return flight after the scheduled departure time while we were sitting in the departure lounge. Obviously I submitted compensation claims immediately through the BA portal. The automated acknowledgement was followed by…

Good Morning, I am looking for some advice on how to now proceed with my issue of compensation with easyjet. We were due to fly Catania - Amsterdam - Manchester on the 29th September 2022 On the 21st September easyjet cancelled the Amsterdam - Manchester leg departing at 17:40 due to Amsterdam asking airlines to reduce…

My flight was cancelled by British Airways in July which led to the cancellation of my holiday. TUI refunded our package holiday costs but British Airways are just ignoring any contacts I have made with them stating large backlogs. I have finally received a response stating that I am out of date now for a refund!

Hi all, I travelled to Switzerland with my daughter in July 22. The day we arrived BA cancelled our flights back home. They offered us alternative dates which we had no choice but to take. Unfortunately this meant us having to stay longer in Switzerland which added to our expenses. I made a claim for these additional…

Just e mailed Wizz air for a refund and compensation unless they can prove its circumstances beyond their control. and expect a fight on my hands. Anyone else on that flight Re your e mail confirmation below that Wizzair have delayed the flight W9 4466 from 06.00 to18.45 today which is over 5 hours. Accordingly, please…

Hi all, I am trying to make a claim against Sky Express for compensation. I originally reached out to their email address because resolver did not have them on the list of companies. Resolver updated about 8 weeks ago to add Sky Express so I decided to start a file with resolver then too. So far, not a single word from Sky…