Flight delay compensation

Recently returned for Tenerife following an inbound 12 hour delay. Incoming flight arrived in good time, passengers offloaded, and 'ready to board' announcement made. We were then told there would be a 45 min delay, which became 2 hours then 6 hours. Flight was then cancelled, and we saw plane being towed away. Jet2…

Hello. I would really appreciate a little advice regarding a claim that was logged with KLM 3 months ago, before being rejected last week and my case being closed on their online case tracker. We were due to fly back from Las Vegas to Manchester, via Amsterdam in early July (both flights with KLM) We should have left Vegas…

Hi, Hoping for some advice on the value of compensation we're due. Our flight from Gatwick to Riga (depart 09.25, arrive 14.05) was cancelled. We received an email from Air Baltic informing us we were rebooked on flights from Heathrow to Hamburg and then Hamburg to Riga. The Hamburg to Riga flight was scheduled to arrive…

I wonder if anyone can advise me . I recently had my flight from USA to Manchester direct cancelled due to a technical fault onboard . They put me on a replacement flight back to Heathrow which was delayed by 2.5 hours . Then a wait whilst they transferred myself and other passengers to road transport back to Manchester…

EasyJet agreed I'm owed £520 compensation for a last-minute flight cancellation but they simply haven't paid it. I have been literally sent round in circles since June this year trying to extract it from them. Have other people experienced this and if so how did you get them to cough up what they owe, if indeed they did?…

Our BA flights to and from Italy in June were cancelled - the outward flight with 2 hours notice and the return flight after the scheduled departure time while we were sitting in the departure lounge. Obviously I submitted compensation claims immediately through the BA portal. The automated acknowledgement was followed by…

Good Morning, I am looking for some advice on how to now proceed with my issue of compensation with easyjet. We were due to fly Catania - Amsterdam - Manchester on the 29th September 2022 On the 21st September easyjet cancelled the Amsterdam - Manchester leg departing at 17:40 due to Amsterdam asking airlines to reduce…

My flight was cancelled by British Airways in July which led to the cancellation of my holiday. TUI refunded our package holiday costs but British Airways are just ignoring any contacts I have made with them stating large backlogs. I have finally received a response stating that I am out of date now for a refund!

Hi all, I travelled to Switzerland with my daughter in July 22. The day we arrived BA cancelled our flights back home. They offered us alternative dates which we had no choice but to take. Unfortunately this meant us having to stay longer in Switzerland which added to our expenses. I made a claim for these additional…

Just e mailed Wizz air for a refund and compensation unless they can prove its circumstances beyond their control. and expect a fight on my hands. Anyone else on that flight Re your e mail confirmation below that Wizzair have delayed the flight W9 4466 from 06.00 to18.45 today which is over 5 hours. Accordingly, please…

Hi all, I am trying to make a claim against Sky Express for compensation. I originally reached out to their email address because resolver did not have them on the list of companies. Resolver updated about 8 weeks ago to add Sky Express so I decided to start a file with resolver then too. So far, not a single word from Sky…

Hey folks, Just want to be sure I've got this right in my head :smile: I was booked on Loganair flight BHX to INV flight on the 13th Oct Scheduled * Depart: 16:05 * Arrive: 17:25 Actual (cancelled due to "technical reasons")* Depart: Cancelled at 13/10/22 19:10 * Arrive: Cancelled at 13/10/22 19:10 There was no airline…

Yesterday I filled two EasyJet forms for a 20 hour delay flight. Today I received an email confirming they would refund the expenses (a small sum) and another one denying the ¨regulatory compensation¨. No reason was given other than ¨you are not entitled¨ and then ¨please not that under the regulation¨ and a list of who…

Got this email from CAA. How likely is Jet 2 to pay out , will i be blacklisted as a Jet2 customer? Thank you for your patience with us whilst we investigated your complaint about the disruption of flight Following our intervention, Jet2 has reassessed the disruption of your flight and have informed us that it is of a type…

Looking for advice please. My son and three friends had their flight to Greece cancelled the day before they were due to travel, wizz air offered alternative flight but it was from a different airport and the day or 2 after original. So they had no option but to take a refund, they have now tried compensation claim eu261…

I had my flight for 12th June cancelled by EasyJet on 1st June by email. I rebooked flights with another operator and the requested a refund and compensation. zia received my refund quickly but i am still fighting for the compensation . Our friends who were on the same flight received their compensation almost straight…

Hi Has anyone had any positive outcome from taking eDreams to the ombudsman? My flight was cancelled 6 months ago and they keep telling me I have to wait for the flight company to refund the money, but in the meantime they keep extending the date that it was requested, therefore it looks like I haven't been waiting for 6…

Does anyone have any advice on what to do when an airline has agreed to pay compensation, but six weeks after the date they promised to pay by, they still haven't done so. Briefly, I had a delayed flight with WizzAir in early June, and claimed for the delay. After initially dismissing the claim because of 'exceptional…

Does anybody know who to contact (ombudsman wise) for dealing with Aegean Airlines? As they’re an overseas company, the CAA can’t deal with them, and Aegean have no responded to my official complaint for over 3 months. To summarise, a lot went wrong; a delay meant I missed a connection, which resulted in a loss of luggage,…

So I raised a claim with Ryanair regards a flight delay of over 3 hours from Barcelona to Manchester in July which Ryanair disputed, raised a case with the airlines ADR who have just emailed me back to say that they have found in the passengers favour and Ryanair are liable to pay 400 Euros compensation. The ADR have now…