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Ryanair contradictory evidence
Hi I was on a flight from paris to Manchester it was delayed 12- mins , at the gate Ryanair staff handed us a document stating it’s x amount if 3 hours delay or 50 percent if 2 hours delay . I’ve but the claim in but to no avail ? Is that the end of it ?
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Cancelled Flight
I currently work in China, i had planned a trip to Europe in August returning to China on September the 2nd with Austrian Airlines. During my trip to Europe I booked flights and accomodation for a week in Scotland ( travelling from Riga). But my return trip was cancelled due to fusing of flights. I was told about a return…
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Easyjet Flight Cancellation and Claiming Compensation
Hi I had an Easyjet DIRECT flight booked for my family in June 2022, which was cancelled 24 hours before departure. I rebooked to my destination by paying almost 2.5 times with 1 change having a Night layover at the airport as there were no direct flight options. I raised a claim with Easyjet and the claim was fully…
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Denied boarding
I was on my way to tomorrowland Belgium on Thursday 21st July Flight number ……Even stayed the night at the airport hotel the night before so had plenty of time! got to Manchester airport Thursday morning (in plenty of time)and Brussels airlines cancelled the flight before mine ! so they gave my seat away to the passengers…
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Ryanair eu261 online claim form
I have tried to complete the eu261 online claim form but when it gets to entering bank details it says wrong format rang my bank they are correct rang Ryanair useless can anyone help
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Easyjet denied replacement flight claim- I'm VERY stressed
My flight with my husband and son at 8pm Geneva-Edinburgh with Easyjet last Monday was first delayed until 11pm then cancelled (at approx 6pm). I called them to try and be put on an alternative flight, there were none that week. She said they would process a refund. I asked if I could book with another airline and claim…
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Cancelled Ryanair flight
Hello! At the start of this month our return ryanair flight was cancelled. It was early AM so no call centre or live chat was open, and the alternative offered online was 4 days later which didn't suit and accommodation in the area was extortionate due to a big event. We booked the cheapest alternative flights for the next…
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Extra flight compensation?
Hi, our flight with eurowings got cancelled as we go to border patrol coming back from stockholm. No explanation or alternative flight was offered. We had to pay for a BA flight to Heathrow, train back to Bristol and then train to Birmingham airport to collect my car. I can see we can claim for the cancelled eurowings…
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How can I check details of delayed flight from 2019, please?
Hi. In May 2019, we had a delay to a flight of, I think, five hours, from Norway back to Manchester with SAS. They warned us by email that there was strike action and the flight would likely be delayed (I have these emails) but we were notified of the actual delay by text so don't have those details anymore. We rebooked…
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Which Law?
My Wizz Air flight from Poland to Luton was cancelled in June this year. I am using the MSE template letter to claim compensation which has two options for which law to quote. Am I claiming under UK law as its post brexit or under EU law since Wizz is an European airline and the flight was from Poland?
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EasyJet refuse taxi fare refund
Hi all, my very first post on this forum so apologies if wrong category etc. I was flying with EJ on 18/07/22 from Marrakech to Luton. Due to weather and damage to the landing strip plane was diverted to Gatwick. Putting aside few other issues I had with EJ all passengers were told after 1,5h sitting in the plane that we…
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On the beach package deal - flying with Wizz Air
Hi all, hoping somebody can help steer me in the right direction. 1 - I had a holiday booked (flights and accommodation) but it was cancelled by on the beach due to flight issues 6 days before departure (I was set to fly with Wizz Air). I received a full refund and booked another holiday, which cost a lot more due to the…
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BA rerouting - compensation
Hi all. I have, yesterday, had a flight cancelled by BA. Well, one leg of a flight - my Manchester - Heathrow leg cancelled, but my ongoing flight to Montreal is still flying I was given two options - remain with Manchester as my starting point (but, then adding 7 hours at Heathrow) or reroute with my flight starting in…
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Virgin Atlantic refusing to reimburse us, what are we entitled to?
I'll try to be as concise as possible with this however it's a long story! Last month we flew from London Heathrow to Honolulu via Los Angeles. About 1hr into the LHR-LAX flight, our plane had to return to LHR due to a technical fault on the aircraft. It turns out it was an error from a member of ground crew who left a pin…
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EasyJet- cancellation due to severe illness
We were due to fly out to Crete in May for a last holiday before my wife gave birth. She’d been given the all clear by the doctor and we were very much looking forward to relaxing before the chaos of having our first child. Unfortunately, two days before, she became suddenly seriously ill and was admitted to hospital,…
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Wizzair - Cancelled 2 successive flights and We flew with a different airline
Hello I had a flight with Wizzair from Tenerife which was cancelled , I subsequently booked a flight with Wizzair for the next day which was cancelled as well , they booked me for a flight two days hence , So we flew with a different airline the next day and i have a few questions: 1. Is Wizzair liable to pay for the cost…
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Really stressed as bill for extra flights etc due to cancellations has come through?
Hi. I have made a couple of posts re wizz air flights being cancelled etc. Claim made 35 days ago and all additional costs now on credit card bill and need to be paid. Its a huge bill being a few £000 as we had to buy 6 extra flights. Is there generally an expected time frame when we should be reimbursed as feel stressed…
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Cancelled EZY8537
Hi all We we’re due to fly out to Fuerteventura on 25/6/2022 @ 16.25 however the flight was cancelled at 12.00pm the same day. No reason was given on the email. I was able to find any flights using a different carrier for the same day so had to reluctantly accept another easyJet flight departing on Sunday 26th June 2022.…
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Tui - Flight Delay Compensation Form - Not working?
Hi, successfully submitted a form lastweek and 2 out the 5 of us were rejected as not on manifest. Have to submit a new form but lo and behold the form is not working? Has anyone had any issues with the Date of Birth field? Has anyone successfully submitted a new form in last few days? If so what web browser? i have tried…
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How to email SAS
I’m having to put in a claim under EU261 due to the recent SAS strike. I’ve completed the ML claim template but can’t find an email address to send it to. I used contacttoflysas@sasair.com but they said I had to either call or use chat, both of which take literally hours to get through to (I’ve currently been on hold for…
