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One or two compensation claims for delayed flight?
Would very much appreciate any thoughts or experience please. My easyJet flight was 'delayed overnight' with four hours notice. I was sent a new flight number and told to print a new boarding pass. The replacement flight the next day was then delayed also and arrived more than four hours late. I wondered if the first…
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Wizz Air Uk or Wizz Air Hungary?
Hi. I need to find out which part of the business operated my flights from London Luton to Tel Aviv and returning. It is not clear on any of the booking information. I have called customer services who said they couldnt help and then promptly hung up on me! Does anyone know how I can find out please? Many thanks for your…
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Ryanair refusing to reimburse cancelled flight
Hi, I hope someone can help or point me in the right direction. In June I went to Copenhagen for my birthday weekend. Our return flight on a Saturday evening was cancelled by Ryanair. The next flight back they had was not until the Wednesday. I spotted Easyjet had some seats left on the Monday evening on the same route, so…
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Compensation agreed but still not paid - what to do?
Does anyone have any advice on what to do when an airline has agreed to pay compensation, but six weeks after the date they promised to pay by, they still haven't done so. Briefly, I had a delayed flight with WizzAir in early June, and claimed for the delay. After initially dismissing the claim because of 'exceptional…
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Wizzair - STILL waiting for compensation payment
Flight in may was delayed by 6 hours so I made an official complaint to claim compensation. All going well I thought- email within a week please provide bank details. Then NOTHING. I've managed to speak to them on chat (now thats not easy) and its "waiting authorisation from supervisor" Had enough now - they're taking the…
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EU261 - Did not fly
I am a newbie to this forum. My question is Ryanair refusing me compensation. Their rationale is I did not fly or had no intention to fly. In short, 5hr delay meant I missed my son making his international football debut. I had missed the match due to delay so at last minute informed aircrew who withdrew me from flight…
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A claim in Spain?
I've had a bit of a read through the forum, and (understandably) all the information seems to be based on UK processes. I was wondering if anyone had any experiences of claims in Spain. We were delayed on a Spanish domestic flight with Canaryfly. We booked it directly with the airline to take a standalone weekend break…
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Jet2 Claim - shortage of catering staff
Hi All, Arrived 4 hours late on a flight from Bristol to Kefalonia in June and put in a claim to Jet2. They've just responded and have refused my claim due to "extraordinary circumstances". Specifically they say, "The delay to your flight arose as a result of delays arising from catering, including food and water, being…
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Jet2: How long to receive compensation payment
Hi, At the end of September I received confirmation that I will be getting compensation from jet2 for 2 delayed flights. It has now been a month and I am yet to receive any money. Within the email it states to not contact them as it may slow down the payment. Does anyone have any experience of how long it takes to receive…
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Flight delay compensation - full flight data
Does anyone know if/where, as a member of the public, you can get access to full flight data as on the LennoxFlight Intelligence database available to people in the travel/travel insurance business. I'm claiming in court for a flight delay where the airline defence is heavy rain on the runway when there was absolutely NO…
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Norwegian compensation claim no notice cancellation
My flight 5 July 2022 LGW to Oslo 09.20 was cancelled with no prior notice despite their having my mobile for SMS updates.No reason or apology given. I filed a compensation claim via their website for £440 (2 PAX) on 5 August with all relevant information. Nothing since other than limp excuse of overwhelmed by volume of…
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Aer Lingus Persistent Delays From MAN
Yesterday we had the mis fortune to fly MAN to BGI with Aer Lingus. We were supposed to fly at 11am but did not start boarding the aircraft till 14.30pm. We were ready to fly at 15.15 when they announced a problem with the tow vehicle and we could not get off the stand and into the air until 16.30pm. Initially, during our…
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Change to flight schedule (by 48 hours!) - what are my rights?
Bought one way tickets, from Lahore to Manchester, on Trip.com, flying with Kuwait Airways (connecting via Kuwait) on a Tuesday. The flight is at end of Feb so I expected there may be some movement in the schedules of flight times between now and then. Kuwait Airways have emailed me this morning informing of the change to…
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Cancelled flight
Myself and partner were due to flyout from Paphos to Manchester on a Easyjet flight on 30/9 at 20:10. We were asked to board and whilst in the queue we noticed that the flight was cancelled online. There was a lot of confusion and were left in the airport with no food or water until 1am. we were then asked to wait outside…
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SAS cancelled flight, delayed alt flight, missed connection nightmare. No response! Hjelpe meg!
At the beginning of July I was booked to fly from Heathrow
to Volda (via Oslo). I booked with Wideroe but the LHR-Oslo flight was operated
by SAS. I arrived at the airport to find my 17:30
flight to Oslo had been cancelled due to the strikes. I was put on the 19:30
flight, which ended up being delayed by over 2 hr 30.…
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Booking.com
Looking for help on try to claim compensation from booking.com. I booked a flight from Toronto to Fort Lauderdale through them. The night before the flight they sent me an email telling me online check in was open and a text message saying under 24 hours until you fly. When I turned up at the airport next day the flight…
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Help dealing with TUI
Hi everyone! Just after some advice really on dealing with an ongoing issue with TUI. In August we were due to fly back from our family holiday & when I went to check in online for our return flight home it had vanished from our booking reference number. The final two days of our holiday for me were then spent on the phone…
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Swiss Air
Hello all, Some words of advice would be very helpful. Concerning my return flight to Manchester from Zurich. One hour into the flight and it was recalled to Zurich, at the time it didn't make sense, an hour to Manchester or an hour to Zurich and we returned to Zurich. The reason given was the parts/engineers were in…
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easyjet change of policy
easyjet have always allowed you to cancel or change free of charge for any changes to a flight time in excess of 2 hours- beware recently they have changed this policy. mine has been moved by 6 hours in Feb which isn't suitable at all and when I have challenged it as over 2 hours they said they have given me enough notice…
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Jet2 claim
Hi I am after a little help. After many years of travelling we are making our first claim for delayed flights. We were meant to leave Birmingham at 8.30am but our flight was delayed until 12.20pm (almost 4 hours). They notified us at 5.25am - 5 mins before check in opened so must have know long before they sent us a text…
