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Compensation expenses issue
Flying Ryanair. Today our flight was cancelled about 3 hours prior to departure. No reason was given. The message came through the app. I followed the instructions to rebook, but there was no flights available Until Thursday which s too late. I could not get in touch with anyone at Ryanair to see what they could do and at…
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Who is responsible for refund and who can help
I booked flights with eDreams for an Iberia flight from Seville which was subsequently cancelled. We were not able to fly back until the following day and had to fly with Vueling as no Iberia flights earlier. We contacted both eDreams and Iberia and have received different advice about which company is responsible for…
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Flights changed to day BEFORE scheduled flight!
Hi, does anyone know the procedure for complaints/ compensation for when an airline reschedules the flight for the day BEFORE we were due to fly with only 4 days notice? We had booked 2 weeks in switzerland (wed 23rd - wed 7th) but on the Friday before we were due to fly, SwissAir sent an email with a new flight itinerary…
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Flight cancellation no notice
Hi I don't know if anyone has any advise but our flight was cancelled but we weren't notified and only found out when we tried to check in. We bought our Turkish airlines flight through a travel agent, who would have been advised that the flight was cancelled. We had to buy tickets to leave the country as the next flight…
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Jet 2 - how will they pay me
A few months ago jet 2 said to me ' We’ve looked at the reasons for the disruption to your flight and recognise that the precise reasons for this specific delay were not straightforward. In view of these circumstances, we’re pleased to tell you that we intend to pay you compensation on this occasion, in line with the rules…
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Jet2
Hello I wrote to Jet2 to request compensation for delayed flights, I also stated in the letter a reason for the delays. I received a positive response stating that Jet2 would pay compensation at the applicable rate. I have now been waiting 65 days for the compensation to arrive, the first letter from Jet2 stated ‘a few…
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Finnair's regulator?
Hello there, A few months ago, I received notification from Finnair stating that my flight had been cancelled and they offered no alternative but a simple refund. On the day of the flight, I discovered that the flight had not been cancelled (a plane with the same flight code and at the same time left as it should), so they…
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Aer Lingus Cancelled Flight - Out of their hands
My wife and I had a flights booked with Aer Lingus. It was Manc to Dublin then connecting flight Dublin to Boston. Our flight from Manc to Dublin was delayed 3 times. I called the airline on the third delay to speak about concerns about our connecting flight. Got told it wouldn't be an issue. Flight started to board and as…
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Air Europa delay
Hi, I wondered if anyone could help clarify if I have a case against Air Europa. This summer was travelled with them from London Gatwick toTunis via Madrid. The outgoing journey was fine and the return to Madrid was also okay. The delay happened with the Madrid Gatwick leg of the journey. We were meant to leave at 7:35am…
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EASY JET CREDIT NOTE REFUND?
Hi, My daughter booked a 3 night away package holiday with EasyJet to Berlin. Easyjet cancelled the holiday and my daughter elected to have a credit voucher. She booked another trip to Berlin using the credit voucher and now they have cancelled that holiday as well. She has asked for a refund, and they have refused. The…
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BA0239 29 Jun 22 FLIGHT DELAY
Hi all, This flight was delayed by 24 hours and BA are giving me the 'everybody else is at fault' approach. Before I spend hours tackling them has anyone else tried and succeeded? Must have been 2-300 people on board ?
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Flight cancelled in Entebbe - Nairobi - LHR
Is financial compensation namely EC261 applicable in this situation - asking for a friend Kenya Airways Flight from Uganda Entebbe cancelled within less than 12 hours notice - due to pilots strike New flight proposed more than 12 hours after than original new flight incurs a 13 hour hold in Kenya where original was 3…
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Rescheduling the same as cancelling/delaying?
My friend got an email nine hours before his flight, saying that it had been rescheduled to the next day, with a slightly different flight number. Does this entitle him to compensation in the same way that a cancellation or delay of the same period (20 hours) would? Or is rescheduling with a different flight number a way…
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Wizzair refuses reimburse expenses for cancelled flight
Hello. A month ago out flight Catania - London was cancelled on the morning of the flight. As later I found out it was traffic control strike, so no compensation is due, even though the lad on the customer service line told me the opposite. Anyway, super stressed, alone with my son, checking all the alternative options…
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Wizz air compensation
Hi everyone I had an outbound flight delayed from LGW to MIL on 2nd October by more than 3 hours - they just replied to me saying they will give us 8 EUR per person! We had a 4 day itinerary so we missed most of the 1st day including some activities I had booked - do I have any rights to claim anything?
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Cancelled Flight, Who pays equivalent flight rebooking difference?
Hello Money Savers, We booked flights for our family, with Turkish Airline in June, 2022 to go see folks at Christmas. Last week (3 weeks before our trip) Turkish cancelled our flights citing operational reasons and have offered, either a full refund or alternative flights. Issue with alternative flights is layover. It's…
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Still no compensation from jet2 nearly 6 months later!
We flew back from Corfu at the beginning of June. Our flight was 4 hours late leaving due to the original pilot ringing in sick. The next day I filled in the form on jet2 website for compensation. They said it could take up to 12 weeks as they are very busy. Since then I’ve emailed back 3 times but only had a reply to the…
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Wits end with WizzAir - haven't paid when they said they would & no response to emails
Evening money saving experts, I've never posted on a forum before, but I'm at a point of utter frustration with WizzAir and have no idea how to exercise my rights. It took them 3 months and a complaint through the ADR for them to recognise that they needed to pay 960EUR compensation for a cancelled flight. This only…
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Trouble getting compensation
We travelled from Manchester to Cleveland in June via JFK but
our connecting flight was cancelled and the first available flight was in 3
days time. Our luggage however managed to arrive in Cleveland on time which meant
we were stranded in New York for 3 days without luggage. We asked Delta for
help with accommodation,…
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TUI FLIGHT TOM3550 14/10/22
We were booked to fly at 16.05 to corfu to join a cruise, at 18.30we we’re taken to another airport on coaches and finally flew at 22.05 but with no catering facilities Tui are saying they will not pay compensation as it was caused by a person on the incoming flight been Ill and using all the oxygen on the plane Hiw is…
