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Compensation knock back!
I used the template as advised by moneyexpert regarding a package holiday flight I took in 2010. we were delayed 12hours effectively losing a days holiday. I'received a reply saying they are only obliged to refer back 2 years so my flight doesn't count. How do i progress?
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Monarch Flight ZB 743 02/08/12 AGP = LGW
WERE YOU ON THIS FLIGHT? Five of us returned from Malaga to Gatwick last August and arrived Seven and a half hours late owing to the aircraft going Tech at Gatwick prior to flying out to pick us up from Malaga. I completed the Monarch claims form together with the MSE letter. Monarch replied: Our records show that during…
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BA Compensation from November 2007
Received a cheque for £864.90 from BA due to a flight being cancelled to New York because their cabin crew were found drunk in a Manchester hotel celebrating Thanksgiving. They have calculated the 1200 Euros at the exchange rate applicable in 2007. I have contacted the Civil Aviation Authority and am now pursuing BA for…
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American Airlines flight cancellation help
Hi, First post here. I'm attempting to claim compensation for an American airline flight that I was on in jun 08 that was cancelled last minute. The problem I am having is that as it was so long ago I no longer have the booking confirmation or ticket. Are these essential or could I just provide the flight numbers. Also if…
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Claiming whilst traveling on business
Hello, I've done plenty of reading on this forum, as I've already got a claim in with Thomson, but I haven't been able to find any clarification to this question; If I were delayed travelling on business and my company paid my flights, would I be due the compensation? My wife and I were both due to fly with Eastern Airways…
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Submitting claim against BA
I have recently made a claim for a cancelled flight in May 2007. BA have acknowledged my claim but asked for the Booking Reference. Not surprisingly I have no idea what it was given that the cancelled flight is almost 6 years ago. I'm sure this is just a delaying tactic by BA but how might I get this reference or how best…
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compensation for an alternative flight due to flight cancellation
Hi Back in September 2010 I had a flight cancelled by Easyjet. They offered us to be put on another one of their flights but it was 8 days later. So I booked an alternative flight with another airline. Can I claim the money back for the alternative flight booked? Thanks
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Flight cancelled easy jet
In 2010 we were sitting by our boarding gate in Palma airport for a flight at about 8pm, suddenly it came up cancelled, (I was 6 months pregnant and was with my husband and 2yr old) we had to go back to baggage reclaim pick up our luggage and queue up at easy jet desk for another flight. No more to Gatwick meant getting…
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2010 BA flight cancellation
Wasn't going to bother as, although I arrived in NY a day later than planned due to flight cancellation, a snow storm at the end of my holiday meant that I got an extra 4days with my family. Anyway, after reading other experiences, thought as it's only a letter, why not give it a go? Sent a letter to BA 2 weeks ago &…
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Ba flight delay compensation
Official MoneySavingExpert.com insert If you've landed here from Google, looking for help on getting compensation for flight delays, read the main site Flight Delay Compensation guide for a full step-by-step. Back to the original post... Our flight was delayed four and a half hours at Heathrow going to Phoenix early Sept…
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Virgin refused claim
I have been refused my claim for delay of 24 hours by Virgin Atlantic for a flight from LHR to Delhi Oct 2010 on the grounds of "extraordinnary circumstances which were beyond the control of Virgin". The flight took off and was turned around over Europe due to a technical fault with the VMO indication system. Is this fair ?
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Snow at heathrow 5th February 2012 - Lufthanse
I was due to travel from Heathrow on 5th february 2012. My Lufthanse flight was cancelled on the 4th of Feb as part of the managed slow down imposed by BAA. Lufthanse rebooked me on another - slıghtly earlier flight for the same day but that too was cancelled a few hours before intended departure. Eventually I was able to…
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Air France non existent customer service
This is my Wife's account of her treatment by Air France/ KLM weekend 22-25th Feb 2013, this email has been sent to them and we await their response . We will see what they feel is adequate compensation for 3 days of hell at their hands. ************************************************* Let me explain to you the actual…
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Tor Air
hi there Does anyone know if Tor Air are still in operation. Was delayed 9 hours plus at Verona airport back in July 2011.. The holiday was booked through newmarket holidays if it helps.
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Virgin VS44 Las Vegas to London Gatwick 07 August 2012
Hi All I just wondered if anyone has claimed compensation for the above flight? I am a bit wary now as I have read some threads which say Virgin put unexpected technical difficulties down to extraordinary circumstances and do not pay out. Are there any success stories where Virgin have paid out for "unexpected technical…
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Monarch EU claim
We had a 7 hour delay from Manchester to Milan, due to an engine problem ( basically we had to wait for an aircraft to arrive from Milan, chartered by Monarch ) 1st. June 2012. Sent the relevant claim forms to MONARCH who after many phone calls have now rejected the claim because they say that the number 2 engine fault…
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Flights from Northern Ireland to USA
Hi basically I am looking for advice and links for the cheapest possible option to fly from Northern Ireland to the USA. I can fly from, Belfast, Dublin, London, Manchester etc. I am basically looking the cheapest flight to USA that anyone is aware of? I am hoping to travel late summer early September. My destination…
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Yey - just received our cheque for £1038!!
After contacting BA once on 31st December exactly 8 weeks later we have just received our cheque for £1038.00 for our delayed 2009 flight from Phoenix Arizonia - Thank you MSE - Great tip!!
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Air France address
My husband and two children booked flights to South Africa from Scotland with Air France, flying EDI - CDG then CDG - JNB. They then had to catch a connecting flight from JNB - ELS and had booked this one through South African Airways. Half an hour prior to the departure of their first flight, they were told the second…
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what now
my flight to kenya was delayed 12 hrs in 2011. a member of kenya airways flight crew was sick but we were promised he'd be fine by morning-- and he or she was. i meet all the criteria for a claim. i wrote to the caa and the airline originally and was told that no one was being compensated at that time as a ruling was…