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Flight delay - defunct airline
I flew MAN - LCA with Viking Hellas back in August 2011, and was delayed for approx 4 hours. The flight was chartered by Olympic Holidays and I booked through a travel agent. I booked the flight alone, not as a package. At the time I wrote to both Viking and the travel agent (who passed it onto Olympic) requesting…
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Airline compensation
In 2009 we flew to Canada with Air Canada, scheduled flight was cancelled due to tech issues (part needed from Canada) eventually left Heathrow over 27 hours later. I have spent a lot of time since seeking compensation but constantly ran into brick walls or letters/emails not being returned. In January 2013 I started court…
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Iberia
Our flight from Heathrow was delayed and we missed our connecting flight in Madrid - due to language issues etc. we were not looked after that well and slept that night on the chairs of Starbucks - we had just enough money to buy some dinner but by our own accord managed to get into the an airline lounge the next day - our…
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Cancelled due to snow but other flights departed without issue?
Hi All A few months ago my flight (within the EU) was cancelled due to snow at the departure airport. However many other flights successfully departed on the same afternoon, including many from the airline I was due to fly with. I have written to them seeking compensation, they informed me I'm not entitled as the…
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Comp if part of journey cancelled after diversion?
Hi,looking for some advice. Myself and hubby travelled Orlando-London Gatwick with BA and on thru tickets,then travelled on to Glasgow,same airline all the way,however after 2 attempts at landing the captain diverted back to London Gatwick-seems extreme i know but it was the day of the locally named Hurricane Bawbag hit…
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Thomas Cook
We have tried to make a claim against Thomas cook for a 6 hour flight delay from Kefalonia to London Gatwick in May last year, seems the airline are using 'Exceptional circumstances' but with no explanation as to what this entails, as their tactic from having to pay any compensation, I'm not giving up yet !
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Dont give up!!
[FONT="] Initially claimed in 2010 after a seven and half hour delay for a flight for Birmingham To Cyprus courtesy of Thomas Cook. TC denied culpability, however I kept the case in abeyance. In October 2012 with the ratification of the Regulations (Particularly) Article 7 of the EUJ ruling, I reclaimed. Due to the…
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Emirates live up to their good reputation
Had a 24 hour delay on an Emirates flight out of Manchester in 2011 due to an engine problem. Whilst Emirates put us up in a hotel overnight, we lost a days holiday and a pre paid excursion in Dubai. When I asked them about compensation on return from holiday they declined to offer any. However following the ruling I wrote…
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Which? 1 - Air France 0 (£1,000 compensation)
The return flight from out Honeymoon was delayed in Early 2011. By chance I had downloaded the Which? app while away, and was pretty sure we were due compensation, €1200 to be precise. The flight was cancelled due to 'technical problems' which doesn't mean you can't claim compensation. I wrote to them several times, they…
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Don't be too quick reporting.
I travelled with 2 others back from Sharon el sheik - Egypt an had a 9 hr delay back to Manchester. I contacted EU Claims paid the £24.99 an sent the letter off to monarch. I had to send original boarding cards, flight confirmation, booking confirmation (all originals so I no longer have them - clever?). To be told 3…
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9 Hour Flight Delay
Mine and another family experienced a 9 hour delay last October. We arrived at Gatwick to be told the flight to Faro had been delayed and due to it being a larger plane two smaller ones were being sent for. Unfortunately, we were put on the second flight. Our original flight was at 6.10am, the first replacement flight left…
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Compensation
It was thankyou to Money saving Expert that I attempted to recover compensation. with the advice and use of the templates I received over £700 back,from Aer Lingus who actually were very good.
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Flight Delay Compensation Monarch; What is the proceedure to go to court
We are looking at all our options as we are getting nowhere with Monarch Airlines with our flight delay compensation claim. what is the proceedure for taking them to court. How much does it cost and do you need to appear at the court yourselves. Does it go to your local court and how soon is the case heard. Any information…
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flight cancellation
My flight was cancelled on 29th March 2008 to Denver and was told by BA that i couldnt receive compensation as it was classed as extraordinary circumstances. T5 at Heathrow had just opened and there was major disruption, because of this our crew werent able to complete the flight within their hours so it was cancelled. We…
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flight cancellation
My flight was cancelled on 29th March 2008 to Denver and was told by BA that i couldnt receive compensation as it was classed as extraordinary circumstances. T5 at Heathrow had just opened and there was major disruption, because of this our crew werent able to complete the flight within their hours so it was cancelled. We…
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Thomas Cook flight delay compensation
Just received £1940 compensation from Thomas Cook! Took your advice and claimed flight delay compensation relating to a flight from Belfast to Orlando in July 2009. The flight was diverted to Norfolk Virginia due to engine problems and I had to wait there for 8 hours 40 mins with my husband and 2 young sons while Thomas…
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Thomas Cook Delay: 26th Aug - 24 hours. Advice and support needed
Hi there I have recently just came across this forum and wanted to post my story to see what people think are my chances. On the 26th August 2012, we were due to go on our Holiday to Florida. We arrived at the airport, checked in on time then waited.... and waited... Turns out our flight had "Technical Issues" which emant…
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Stranded in LA for a week due to Islandic volcano
Back in April 2010 my son and I arrived back in Los Angeles for our return flight to UK. It turned out to be on the very day that Air France cancelled all European flights and it turned out that we were stuck in LA for a whole week. After waiting a week we discovered that flights were leaving some days before ours so we…
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Stay is lifted but Extraordinary Circumstances Defence Still Being Used - Virgin
As far as I understand there has been no new guidance on Extraordinary circumstances since the recent confirmation of validity for Delay claims. I have an ongoing claim with Virgin regarding a delay of over 15 hours - Virgin are arguing extraordinary circumstances regarding a technical fault with the plane. In 2010 the CAA…
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Anyone have evidence
Our flight from Manchester to Marrakech 18 Oct 2010 was delayed overnight according to the flight Captain because the Toilets leaked into the baggage hold on the previous flight. Apart from the flight information has anyone else claimed from Thomson and has anyone got "evidence" please ??? Silver1