Flight delay compensation

Hi, booked through British Airways, Business Class tickets to fly Christchurch to Sydney. The flight was operated by Qantas. Husband and I were due to fly Christchurch to Sydney 17th November 2024 at 6.00am. We arrived at the airport at 3.30am to discover our flight was delayed until 18.00 that day (12 Hours). As we did…

Hi Folks, I wonder if anyone could help with this question. Our flight was cancelled due to a sand storm preventing the aircraft from landing. This was on a Friday and we were told the rearranged flight would be on the Sunday 2 days later. So the new flight on Sunday was due to take off at 14.40 but didn’t take off until…

Last summer I was booked to travel from Ireland to the UK with Ryanair. The flight's departure was delayed by over 5 hours and I chose not to travel on it, and exercise my right to a refund instead. I completed Ryanair's "Flight delayed > 5 hours & will not travel" form, but they responded that "the refund request was…

Appropriate to ask on here or another suitable area? Its about Ryan air closing my case and its not resolved?

Hello. I logged a compensation claim via Lufthansa for a flight operated by Discover airlines. My first flight was late departing meaning I missed a connection, was rebooked and got home over 10 hours later than scheduled. Journey was over 3500km. Discover has replied to say that I am not eligible for compensation: After…

I was due to fly out of Edinburgh to Basel on Friday and back Monday on Easy Jet. Outbound flight was delayed then cancelled due to storm Eowyn. EJ have already refunded the cost of both flights. However LV travel insurance won't pay my non refundable parking and accommodation costs because the reason for me not going was…

Hi there, can anyone offer advice as to what to include on my claim via email to Emirates. In a nutshell we flew Bangkok to Dubai which was delayed on the runway for 90mins, due to a 'door' issue. On checking in at Bangkok we were offered to spend another night in Bangkok as the plane was overbooked. However we declined as…

Hi all, I would like your advice on this, and I'm not sure where to turn for help. I had a flight delay flying from NI to England and when I claimed under EC261 I got this response: Our team has now reviewed your claim and can see that your flight *** was delayed by 2 hours 59 minutes.As your flight was delayed less than 3…

If anyone has experience of this I would be grateful for the responses. Virgin cancelled my flight from from Orlando to Manchester. I heard it was technical issues, (but no reasons in writing.) I claimed to Virgin and they responded with the offer of £520 which is the Regulation 261/2004 compensation they are obliged to…

Just wondering if there is any chance on this one. Aer Lingus flight was cancelled to Belfast and we had to fly to Dublin next day. Claim denied This is because Flight EI 3659 on 22-DEC-2024 20:15 was cancelled as a result of BHD airport closed due to heavy landing. This was an extraordinary circumstance beyond the control…

I was recently made aware that the flights of a holiday I had booked for September 2025 had been changed, both significantly with one being an entirely different day. Both easyJet. When managing my booking online, I wasn’t aware that you couldn’t claim a refund for one flight and change the other, until I tried to change…

We were delayed by 5.5 hours on a flight from Manchester to La romana on 7th January. Tui have turned down the claim due to the weather, but all the other flights were landing and taking off, most with only minor delays. . Our flight was delayed before it got anywhere near landing at Manchester, it then ended up in the…

Hi everyone. First time poster here. In October my partner and I flew to Milan with EZY. We left plenty of time for our next flight. Unfortunately this was hit with quite a big delay. I have written to Air Cairo regarding EU261/04 but they are not responding. My question is, even though we live in the UK (1 British, 1…

We have been trying to claim compensation for missing a connecting flight in Istanbul airport with Turkish Airlines. Their customer services no longer has a numbered where you can speak to someone. They direct you to an online form where we gave all our details and evidence, but have not heard anything back from them . Not…

This discussion was created from comments split from: Eligibilty to Claim Compensation.

Hi there Struggling a bit with the rules Flew London to Kathmandu via Delhi on a single ticket with Air India I missed my connection in Delhi and was ultimately some 18 hrs delayed arriving in Kathmandu (Flight from London to Delhi was running late …. I was transferred to a later Delhi Kathmandu flight while we were in the…

Hi, Dept Jan 16th 2024 Booked Lufthansa Heathrow - Munich - Economy leaving 20.30 approx from Heathrow Munich - Singapore - Premium Economy 10.30 am 16th Jan 2024 - text from Lufthansa to say Munich - Singapore flight cancelled use Chatbot to rebook.. Chatbot not working, nom phone number so no other way to sort it out…

Hello. I am trying to seek compensation for a cancelled flight with British Airways back in 2022. British Airways took all my information including bank details and have closed the case. Does anyone have any idea to claim what is a legal entitlement by Scottish Law? Thanking you

In October we travelled with BA Newcastle to Heathrow then Heathrow to Austin US return myself and my wife. We arrived back to Heathrow on 18 th Oct 2024 but after being there from about 9am received a text on my phone around 10.30 to say our flight onwards to Newcastle had been cancelled from 16.10 that day until 22.00…

We went to Berlin with EasyJet on a package with accommodation, retuning to Manchester airport on 5th Jan with a 9.50pm flight. The flight was cancelled at about 6pm due to the weather. Easyjet offered flights to Edinburgh on evening of 7th Jan, with an overnight coach/taxi that would have brought us home on 8th Jan. We…