Flight delay compensation

Myself and my family travelled to Crete from London Gatwick in July 2024 with easy Jet. During out outbound flight, we were notified that there was a fault with the plane and we had to divert to Athens. After several hours, they advised that the plane could not be fixed and we were told to disembark the plane and collect…

Currently stuck at Mcr Airport after last nights flight was delayed and delayed until finally cancelled at 1am this morning. Ryanair rebooked everyone and promised hotel accommodation but that never materialised. Was rebooked on 8.50am flight but now not dut to leave until 13.20 and wouldn't be surprised if further…

Ok so it was only 6 minutes over the threshold but wondered if others have any comments. 1. Easyjet app said delay was technical issues on previous flight. 2. Majority of flights at airports used by the plane were on time or within 30 minutes or so. 3. Pilot said delays were due to fog at Sofia yet again nearly every other…

Hi, We had a flight end of August 2024 with Lufthansa from LHR to Munich with 1 stop in Brussels. The first flight was Brussels Airline. There was a 3 hour delay between taking off and landing in Brussels with no compensation given (just told to 'keep receipts') Contacted Lufthansa and after 4 months was told 'we've…

Our flight to Limoges was diverted to Toulouse as a result of ice on the runway. It was initially announced onboard as if we would then return to Limoges once the runway was clear. However on landing we were asked to disembark and told coaches would be arranged back to Limoges. No vouchers provided at an point, and…

OK so, first things first, via expedia, I bought a return flight from Emriates (yes, all on one ticket/booking), FROM Da Nang, Vietnam > KUL > DXB > to LGW, which departed on 9th December 2024. This part of the journey was absolutely fine. I spent 3 weeks in the UK visiting family. My return flight, 30th Dec from LGW > DXB…

Context: A family of 5, 2 adults, 3 kids, 15, 8 and 7, flying from Heathrow to Lima, Peru via Miami on 20th December. Booked as one ticket with British Airways, but the second leg was a code share with American Airlines. The initial BA flight from Heathrow to Miami was delayed by an hour. This made it touch and go whether…

I have received this email from the Belgian CAA: "Dear, We are coming back to you in relation to your complaint against China Eastern Airlines. In order to find an amicable settlement between you and the airline, we suggested that they pay you a monetary compensation of 600 EUR per passenger, as requested by Regulation…

Hi all, BA cancelled 6am flight whilst I was mid air on evening connection flight to Heathrow. (9 hours notice). BA wanted to rebook for 20.00 (14 hours later than scheduled flight) but this would have resulted in me missing my cruise sailing. I was eventually put on a night flight the same evening and arrived at…

Flying BA Manchester to Heathrow. Flight kept being put back, no explanation and the information desk at Manchester airport had none. Eventually boarded and arrived at Heathrow over 3 hours late. I submitted a claim with BA online giving all the details and they offered a 50 Euro voucher for my next flight with them (This…

My sons just arrived at JFK airport with his wife and 3 young children for a Aer Lingus flight back to Manchester. (Booked through British Airways ). They have been told its been cancelled and the next flights is at 7.05pm on Christmas Eve. (its now 10.20pm Sunday 22/12/24.) We don't know yet why the flights been…

HiNot done anything like this before although followed Martin since he started.Not sure if I can contact MSE direct, if I can, any advise appreciated.I had a flight which was booked through OPODO flying with Loganair via BA.The return flight was cancelled and resheduled a day later which I took.An event which I had paid…

I am completely astounded by the poor customer service at swiss.com.I bought a ticket BHX-DEL via Fra, going in Lufthansa and returning in Swiss via Zurich directly from Swiss.com. The original purchase was in November 2023 for travel in June 2024.Then they had a change in schedule and I was given option to refund or…

We recently returned from Quito to London via Madrid. About 4 hours before we were due to fly Iberia notified our flight to Madrid cancelled. They booked us on the 14.30 flight following day and put us in a hotel. We applied for our EU statutory compensation; first me and 3 days later my husband. My application was…

Flight cancelled 29 hours before due to fly back from Faro to Gatwick. Flight NOT cancelled due to weather or air traffic control. Spoke to BA on webchat offered seats on an alternative flight coming back on the same day which I accepted. Then came back saying seats had been taken then cut off. Contacted by phone said no…

This week's MoneySaver who wants advice asks... My in-laws took us and our kids to Greece for a lovely family holiday, which they paid for. Our flight out was cancelled due to a technical issue, and we didn't fly until the following day, after much stress rebooking our flights. The in-laws weren't bothered about claiming…

We successfully claimed for compensation for a 15 hour delay and then eventual cancellation for a flight in September. We have been trying since then to claim for the expenses part of that trip as we took a taxi back home (10 mins away from airport) and back again rather than sleep on the airport floor and one meal at the…

We have been battling with Ryanair since Aug '23 after our flights were cancelled due to the floods in Majorca. To sum up a very very long and stressful story, the determination has ruled that we should be paid say £2,000, they money has finally been paid in but only £1500, so £500 less. We have gone through the…

I am having problem with the compensation from Air India for delayed flight in August 2024. They have agreed to pay but twice i have sent the exact bank details all int Iban codes and all. First time they said my bank rejected the payment. Second time still the comp payment outstanding ,say they are looking into it . Had…

Not a flight delay compensation question really, but this seems the closest match and will hopeful put this with the flight experts...... Kind of long story so I'll bullet point the background: - Flights were booked with WestJet in Dec 2019 for London to Toronto in June 2020 for 2 - Due to COVID the flight was cancelled -…