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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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MSE News: British Gas to pay compensation and debt write-offs to those forced onto prepayment meters
If you had a prepayment meter forcibly installed by British Gas, you could be entitled to compensation and/or an energy debt write-off. The energy supplier has agreed today (Friday 15 May) to pay out £70 million in compensation and write-offs following an extensive investigation by the regulator……
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Has the E.ON Next Next Fixed 13M V12 been pulled??
The above tariff appears on the MSE energy club listings however, I can't find it on their site. Any ideas?
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Stuck in a dystopian nightmare between energy suppliers
Hi There, I write this is slight disbelieve and thinking about the Terry Gilliam movie Brazil (highly recommended) but I don't really know what to do, so hopefully you guys can help. Backstory We purchased our current property back in June 2025 and switched our gas and electricity to Home Energy. Not sure of relevant, we…
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Smart Meter Adviceq
Hi, OVO customer here and our analogue gas meter has a fault. We need a replacement and I understand this has to be a smart meter. However, my electricity meter functions perfectly well. OVO are insisting on a dual swap out - is this really necessary?
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E-on can't access smart meter after switch, now overcharging me
Having got an EV and home charger, I switched to E-On's "Next Drive Fixed V23" tariff, at 9p per KwH overnight. They say they can't connect to my smart meter (which worked fine with Octopus) and have stuck me on their basic tariff at 23.8p per KwH. The latest email said " "We'll be in touch to let you know what exactly…
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Heat recovery system for mixer showers
Have just had a new EPC (rating A 118) and one of the two suggested improvements is heat recovery system for mixer showers I've never heard of these - does anyone have one? Do they work well? Are the worth the cost of installing? TIA
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energy companies and the windfall tax?
Hi, why cant the energy company's reduce the bills to us, the consumer, so that they dont have to pay the windfall tax, win win, as they are still making the same profit without having to pay the windfall tax.??
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Not quite understanding the Fuse fix
Before I moved to Fuse I was with Octopus. When I was on a fixed deal with Octopus my monthly bill was the same each month. I paid a set amount & over the course I ended up building credit. Same with Shell when I was with them before Octopus. When it came time to lock in on a deal again, Fuse were the fit for me - so I…
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4 pole isolation
Hi, just wondering if anyone could help me which an issue I have with EDF. Im having a kitchen extension done and I need EDF to do a 4 pole isolation switch before my builder can start, I have been waiting for months for an appointment each time I phone them I get told there is no appointments. I don't know what else to do.
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Infrared Heating for Home
Not sure the best place for this and a quick search showed only posts from over 10 years ago for IR heating. I live in a flat in a converted church. Solar, heat pump and gas are all out of the question. We have old electric panel heaters (dunno if I'm using the right name really) but they are Consort, 2000KW I think and…
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Cheap Energy Club Cashback
I initiated a switch in November to a cheaper tariff with my existing supplier British Gas.At the time it did say you would qualify even by switching tariffs with the same supplier. am still waiting for my cashback over 6 months later. Getting no help from either Energy Club chat or BG as they say it’s a third party switch…
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Aclara SGM1416-B Smart Meter historic data
I have been renting since November 2025. The flat is fitted with the above meter and I have been sent lots of estimated bills from EDF Energy for the month of October 2025 - when I think the flat was empty - the previous tenant having moved out. Nothing really to do with me since I use Octopus but I'm trying to clarify the…
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Ovo energy customer? You may be moved to E.on in future – here's what's happening
Ovo energy users could become E.on customers later this year under a planned takeover deal agreed between the two energy suppliers. However, there's no change for now, with the deal still subject to regulatory approval, including potential scrutiny from the competition watchdog. Read the full news story: Ovo energy…
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Equivalent products to Octopus "Tenant Power"?
Are any other energy providers doing similar to the Octopus Energy - "Tenant Power"? Also, their bumf says it's "designed" for Social housing? But does that suggest its also for private rental sector too. Is anyone here on it that is in private rental (landlords or tenants) Thx.
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E.ON announces acquisition of UK energy supplier OVO
https://www.which.co.uk/news/article/ovo-to-be-bought-by-eon-what-this-means-for-ovo-customers-a6x927b3PYrc
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IHD stopped showing electrical use/mini not showing gas.
As title really, smart meter installed (Landis+Gyr E470 type 5424) 4 years ago.has worked fine, since a few days ago the IHD screen now only show gas usage (Chameleon) so what have I done ? how to fix. Now by chance I have just got my Octopus mini set up & that's not showing gas, am I just unlucky…
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Smart Meter Issues After Switch
We moved our energy from Octopus to EON Next on March 19th, I have an EV so it was Important to get a decent overnight tarrif and with the events in Iran I was looking for a fixed rate and this fit the bill. A couple of days after the switch I noticed the smart meter was still showing the Octopus details and tariff. This…
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SEG Tariffs for Solar
Hi, We had solar panels installed a couple of months ago and have been trying to change our tariff to Octopus Intelligent Flux. However they have suspended this tariff for new joiners because of the volatility in the energy market (I'm guessing the Iran conflict). Much as I'd like to stay with Octopus, does anyone know of…
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Paying back WFA £200
Strange question, I believe £17 a month was mentioned as being reclaimed for the WFA £200 for earnings above £35,000 for this year. How is that to be achieved? I have private pensions as well as State Pension and I also work two days a week, currently 16 hours. I pay tax on my monthly income and the private pensions. After…
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Warm Home Discount issue - BG Energy
Has anyone else received their Warm Home Discount with British Gas? I thought it would be applied to my energy account as like previous years as I pay by direct debit but they are saying that I have to wait until my next bill which is due end of May and the discount should show on there off my bill for the past three…
For questions about water supply to your home.
4.3K discussions
28.8K comments
Most recent: Water bill increase 877% by Bills_tobepaid
14 May at 11:47AM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.