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Standing Charge After Switiching Supplier
Hello, I have recently switched energy supplier and have received my final bill. I switch on 2nd April and as you can see from my final bill from old supplier below I have been charged a standing charge and some estimated usage for every day up until 19th May. So this means I am paying my standing charge twice. Is this…
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Solar charging my EV - who is good at maths?
Solar EV Maths Challenge…. I’ve already posted this on a Facebook group but I’m not sure anyone understood what I was trying to ask so I’ve tweaked some of the below slightly! So who is good at maths? I’m on Intelligent Octopus Go’s Fixed 12m and trying to work out the optimal way to do some EV charging from my solar…
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Electric heating
I have small (one and a half bedroom) cottage that I have rented for a number of years. It is fitted with night storage units that are over 20 years old and an Economy 10 meter. It was Economy 7 until a couple of years ago when the old meter was changed and the supplier said that Economy 10 was the only option if sticking…
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Which type of Tariff?!
Having not long moved house and new to how everything works I have a headache trying to work it all out! We have solar panels on the original FIT scheme, an air source heat pump and a Pod Point Solo3 7kw charger already installed. We are about to buy a 59kw/h electric car. Am I best going for a heat pump tariff which is…
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No gas usage recorded on DCC since April. - Octopus billed for unreasonable amount of usage.
So I noticed on both Bright and Octopus no usage at all since April for gas. Whilst I am not using much now I am using something. My plan of action is to put boiler on for hour (all its usage since mid march has been timer only, not witnessed it on, but must be working as I have hot water), before putting on I will…
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Gas Smart Meter Not Working - Octopus Energy
Hi. Is anyone else haviong issues with seeing your Gas consumption on the Octopus Energy dashboard? I'm an Octopus Energy customer living in a small Aberdeenshire village. Since moving into my home over a year ago my electric smart meter has worked perfectly and I can see my electricity usage on the Octopus Dashboard no…
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ECO4 - the Energy Company Oblication Scheme which we fund
ECO4 is not a government funded scheme and neither is it funded by the energy companies. It is a scheme funded by the supplement you and I have been paying on our electricity bills for years. Forgive me if my understanding of the scheme and its processes is not exactly accurate but that's not surp[rsiing givingn the way it…
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Inacurate EPC
I would much appreciate some advise regarding the following:I purchased a flat in 2017 -I was planning to move out ( rent it ) but the EPC certificate is wrong-the flat is at the second floor and the EPC certificate that has been issued as per the data provided by the construction company, has it as a top floor…
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Biomass vs Electricity
Morning all, We are in the process of looking at a new home, our last home, to retire to as we probably have 3-4 years left to work. One house we've just viewed, has a Biomass tank, fed by wood pellets. I have to say that I had no idea what this was, living in my gas & electricity bubble for so long. Can anyone advise on…
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octopus energy 'representatives' houding me to get a smart meter
Hello, can anyone advise on the following I am a customer of
octopus energy (moved over when my supplier ‘bulb’ went bust) They have been
contacting me to get a electric smart meter fitted as my current rts
meter wont work properly after the rts signal is switched off. I didn’t believe
my meter was of the rts type and…
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Octopus Estimated Export Billing
Just out of interest, any guesses as to how Octopus will bill based on these readings? 1st April 2025 0 (new meter installed) 1st May 2025 678 (customer) 2nd May 2025 68 (estimate)
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Octopus Drive Pack
Hi folks You may be aware that EV Users with Octopus Intelligent Go when your car is charging you get the same cheap tariff for the rest of your house. I’ve noticed Octopus are now offering the Drive Pack which gives you unlimited EV charging but that you don’t get the cheap tariff, even whilst charging, for the rest of…
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EON Next switching tariffs at EON Next itself, not moving to another supplier.
I'm getting conflicting advice. Our fixed tariff at EON (Next) has a £50 exit fee per fuel if we move to another supplier (fair enough), but it's not clear if it's free to move to another other tariff at EON Next itself. Asked online chat person at EON and was told I would be charged unless I was at the end (or within the…
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Energy Refund
I have contacted Britih Gas three times to request a refund on my account. I am £1045 in credit and they have given me a different excuse each time. I cannot claim a refund 3 days before my next payment and 3 days after the payment is confirmed. Now they are saying my account as to be checked by their billing department…
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OutFox quote
Hi all, Apologies in advance for a likely quite naive/thicko post. Having moved into my first property recently, I used the comparison tool and identified OutFoxTheMarket as having the cheapest deal (Fix'd Dual May25 12M v3.0). In rushing to get set-up I inputted inaccurate predicted annual usage information and the…
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bye octopus
well ive now left octopus been with octopus 18 months or so but with cheaper tariffs on the market and octopus not budging ive now blinked and safe safeguarding myself till sept 26 and cheaper than my current rates and with zero exit fees ive got nothing to lose apart from my free weekly coffee from greggs which i can live…
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Can you switch from one Outfox Fix to another Outfox Fix without paying Early Exit Fee?
Or is it just the same, ie, you have to pay the fee
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Fixed deal ending ... wait for the July price cap announcement?
My current fixed deal with OFTM ends on 23/06/2025. I'm almost in the 50 days no penalty window however should I switch now do it now or wait to see if there will be cheaper fixed deals available when the reduced July price cap annoucement happens on the 27th May 2025? Crystal ball gazing I know but I was wondering if…
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Cashback and credit search - Cheap Energy Club
Hi, If I switch between tariffs with British Gas using the Cheap Energy Club, will a credit search be performed on me? Also, will I still be eligible for the £20 cashback? Thanks,
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Octopus to EDF advice
Hi All, I am on the Octopus 15M Fixed September 2024 v1 tariff, but checked the Energy Club options today and it says that a few are around the same amount cheaper. The MSE British Gas deal is one, but this EDF Simply Fixed Direct Aug26 is about the same - plus it has no exit fees and I think I can get £50 cashback via Top…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.