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Stop Scaremongering
I do wish that the press would stop scaremongering about the coming rises in energy costsThe latest TERRIFYING increase of £600 is an increase in the MAXIMUM cost - which will not affect the majority of people in the UKWhy don't they state the increase in unit charge instead - that's what we actually pay
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Wrong Unit on Gas Bill - hcf instead of m3
Hi, This is my first post in a long time and I don't really understand energy bills so please be nice! :) We are on a fixed April 2021 tariff on Eon and for months have been wondering why we've been charged so much, they tried to increase our DD to £250 per month from £94 in December and estimate we will use 29,000 kwh per…
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Energy websites crash as customers rush to submit their meter readings - DON'T panic, you have time
Customers of British Gas, EDF, E.on, Shell and Octopus have been unable to submit meter readings as people rush to do so before the 1 April price hike. But if you can't do so DON'T panic - just make sure you take a picture of your reading and submit it as soon as you can... Read the full story here: British Gas, EDF, E.on,…
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Tariff Change Meter Readings - Octopus
From the Octopus Website: The best day to give us a meter reading is this Saturday (our standard variable prices don’t change until 00:00 Saturday 2nd April.) Make a note of your readings or take a photo of them on Saturday. When we receive this reading we will apply it to your account from 00:00 midnight on the Saturday.…
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Former energy salesman of 10 years at large energy company.
We used to get told to tell customers when the wholesale price used to drop, that we couldn't reduce their prices as we purchase Gas 5 years in advance. Funny how now when the wholesale goes up they still sell back the cheaper Gas in reserves for inflated prices. No one talks about this, not even Martin. Ask me anything.…
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Eon Next...anyone out there...?
I wanted to send my meter reading to Eon Next and have come up with a host of access issues and barriers:* I tried the Eon Next App - that no longer works. * I tried to sign into my account via your website - no joy there either (I tried to change my password but the link says its timed out after a few seconds of receiving…
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Economy 7 tips & tricks
I'm going to try to max out my eco7 usage. I generally wake up around 6:30 & in the summertime my eco7 finishes at 08:30 so I have 2hrs to get everything I can done before the day rate kicks in. Things I've thought of doing before 08:30 ... - washing clothes - showering - charging electronics (dyson cordless, phone, laptop…
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Shell energy
Shell energy website down unable to submit meter readings!!
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EDF Energy - Site Maintenance Today of All Days
Following Martin's advice, attempted to provide meter readings this morning in order to allow EDF to issue an accurate bill calculated up to the end of tariff date (31 March 2022). I should have guessed that this would be the day EDF chose to carry out essential site maintenance!! Or have their servers crashed under…
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Exit fee - EDF
Hi, I moved into a house in February. The gas supply was with EDF. I signed up to a tarrif, and subsequently changed my mind. I cancelled within the 14 days cooling off period. I have since moved to another supplier and EDF are saying that I have to pay the £200 early exit fee. Looking for advice - surely this can't be…
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BBC article on regional standing charge differences
https://www.bbc.co.uk/news/business-60878314 The BBC are making a fuss over big differences in the jump in standing charges depending on where you live. But have they oversimplified things by not also pointing out that the unit rates also differ? Surely the price cap of £1,971 still applies? I did some calculations based…
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Buying an amount of energy in advance
With the roll out of smart meters and more accurate meter readings, could we see in future other fixed tariff options that rather than fixed tariffs in duration are fixed tariffs based on energy amounts. So let's say you agree with your supplier to buy 30000kwh of Gas (which by your own calculation could last 3 years), at…
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BG for electricity, EDF for gas. BG won't let me move gas over.
I was with Neon Reef for my electricity and got switched to BG as SoLR. I was with Zog and my gas was switched to EDF. I would really like to be with British Gas for both, but when I try and get a quote on the BG 'My Home' page I am told they cannot offer me a deal and it is best to stay with my current supplier. I really,…
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Scottish Power Energy Prices and coming out of fixed rate
If you are with SCOTTISH POWER, and your energy rates are about to go up, this might help: Having decided NOT to fix our rate before the Ukraine war, I enquired about what options are now available when our fixed rate expires in April. I was shocked to find that the payment would go up from £119 to £478 per month. a 400%…
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Avro/Octopus
We were with Avro and just started a switch when Avro went bust. We have been talking with Octopus as they took over our energy until our switch. 6 months later we still haven’t had a final bill, although readings were exchanged and agreed with both parties. We had over £500 in our Avro account. All Octopus keeps saying is…
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Eon Next Statement frequency, does anyone understand it.
I don't understand the EonNext billing frequency. Received first statement dated 2022-01-22, meter readings 15/12/2021 - 20/01/2022. Received second statement dated 2202-01-25, meter readings 21/01/2022 - 23/01/2022. Received third statement dated 2022-03-10, meter readings 24/01/2022 - 08/03/2022. Received forth statement…
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Advice needed - landlord using our electricity
Good morning all, I was hoping someone might be able to offer some advice on an energy issue. We have recently discovered that our landlord has been using our electricity to run his business premises that sits behind our house. We have been here more than 5 years and often see lights left on and hear power tools being used…
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Scottish Power Smart Meter Tariff Costs Exclude VAT
In case it helps anyone, I'll mention that I've just switched to Scottish Power and checking the standing charge and unit rates on my IHD I found they both exclude VAT. I was previously with Shell where VAT was included which is far more sensible. I don't recall checking with my previous suppliers. I'm sure there are other…
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Business Electricity prices
Im a newbie here so dont know if anyone can help or offer advice. My family run a small retail business. Our currect business energy contract (Electricity only) runs out in the Autumn. Our current contract costs us around £5K pa. All of the new contracts which we have been offered will cost us around £25K pa and the…
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Thank you Octopus.
I was an Octopus customer but changed supplier about 7 months ago. Having done this I did not expect to have any dealings with them again, unless deciding to rejoin them at some future date. However, on checking my bank account before I find they have credited £140 into it, apparently as part of the Warm Home Discount…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.