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British Gas Payment Problem
I received my British Gas Bill on the 14/11/23 and paid it online on the 15/11/23 using my debit card via the new British Gas App. The payment went through and I received an email saying thank you for your payment ect. I have also checked my debit card statement and it says the money has been taken by British Gas. I have…
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Infrared panel heater - efficient alternative to hot water bottle?
My wife works from home most days, and she has her work desk/office area setup in the living room which gets very chilly as it is an open plan space. She uses a hot water bottle which is heated by a kettle every hour or so (think it's a Breville 3kw model). During working hours, the central heating is turned on when needed…
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EV Tariff on Octopus Energy
Octopus Energy offer a very competitive EV tariff (Intelligent Octopus) with 6 hours nocturnal off peak cheap rate of 7.5p per kWh. I transferred to Octopus Energy with a view to going on the IO tariff - only to discover on speaking to their customer support team that it will only be compatible with one EV that it links to…
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Grid to spend £19bn 'to rewire Britain for net zero' Daily Telegraph Business Fri 10th Nov
Interesting that Net Zero grid infrastructure regeneration plans are being implemented. Daily Telegraph today. I hope that people can read the article from this PressReader ... link https://dailytelegraph.pressreader.com/article/282248080277731.
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Shell to Octopus referral Reward act fast !!!
I remember seeing here on this forum a few members recommending when the news broke that Shell customers would be moved to Octopus they should use a referral code now and earn £50. I have just seen Martin Lewis repeat this out via ITV and X etc and really think he and the forum team here should thank members that bring…
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Moving to Octopus on economy 7? check your bills carefully
I moved from EDF to Octopus in October. Off peak hours (as specified on each EDF invoice) were: 22:30 -> 00:30 02:30 -> 07:30 so a total of 7 hours, with a two hours peak gap during the night. My smart meter is a 5 terminal SMETS2 version, designed to switch on a specific circuit during off peak hours (ALCS activating a…
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Get paid to cut your energy use
Energy suppliers are relaunching schemes that pay customers to cut their electricity use at peak times this winter, as part of an ongoing 'Demand Flexibility Service' trial by the National Grid ESO. We explain how these initiatives work, who's eligible and how you can sign up. Read the full guide here: Get paid to cut your…
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OVO FIT Generation Payments
I was also transferred from SSE to OVO in August last Year for my FIT (Feed in Tariff) Generation Payments. With SSE I received my payment within 10 days of submitting my reading. OVO took over two months to process my first payment. I called to query it and was told it was due to Ofgen checks. Sounded feasable. However,…
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Octopus Budget Forecast
Does anyone else who is with Octopus energy for dual fuel keep track of their energy usage versus the Octopus Budget Forecast tool? I have been looking and I believe their budget forecast tool is predicting 30% higher than my actual usage and their Direct Debit changing option will not let me reduce the direct debit to my…
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High standing charge for heating supplied via council as freeholder
This discussion was created from comments split from: Martin Lewis: Why are energy standing charges so high? What can be done.
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Latest Price Cap Forecast
For what it's worth. The kicker is standing charges edging towards £1 a day for dual fuel. https://www.cornwall-insight.com/predictions-and-insights-into-the-default-tariff-cap/
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Eon Next Warrant
Hi Folks Hope this is the right place So for background - Eon electricty meter killed by storm 6 years ago, reported and inspected, put on a waiting list for replacement due to Asbestos. Over time they repeatedly send meter readers to read a blank meter that are increasingly aggressive. 2 years ago we write to the CEO and…
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Beareavement Experience
It feels like every electricity company is trying to maximise its revenue and ignoring anything that would reduce if it can do so. I've been dealing with a bereavement this year. I reported it to EON in February that the flat involved would be empty, and the only thing on would be background heating. They didn't adjust the…
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Scottish Power EV Tariff
Anyone got any info on this. I get stuck in an endless loop of logging in and asking for a quote and never get anywhere. Seems the night-time rate is 7.5p which would be good for me and charging batteries but do you actually need to have an EV on sign-up or can you get one later? ;)
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Have British Gas not changed their clocks (Peak Save Sunday)??
BG Peak Save Sunday is supposed to tun from 11am to 4pm. Just has a text from them (at 3.07pm) to say Todays Peak Save has finished. Wouldn't surprise me if that incompetent bunch had forgotten about the clocks changing this weekend 😅
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Octopus keep Increasing direct debit (usage dropped)
Hi, my DD used to be around £450 a month for gas and electricity, around 8 months ago I started staying at my partners half of the week and my usage dropped to around £200, I kept paying the £450 to get into credit but once I reached £1000 credit I changed my direct debit online to £200 (lowest it would let me) I'm…
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MPs: 'No-one should be forced to have a smart meter'
Following the recent publication of the highly critical report 'Update on the rollout of smart meters' from the House of Commons Committee of Public Accounts, one of the members (Sir Geoffrey Clifton-Brown MP) was interviewed on Radio 4's You and Yours programme today.He stated that 'No-one should be compelled to have a…
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Can smart meters wind you up with paying MORE for your energy?
I know all the marketing hoo-ha tells you how smart meters can save you money. Getting bombarded with that line ends up with people jumping to get them installed & keeps those pushing it happy. But my question is can you end up paying more with them (or not)? Right now I've no smart meter, obviously. The price is the price…
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Ombudsman, ScottishPower both ignore evidence and correct resolution
Since 2018, I have recorded many screens (chat screenshots, submitted evidence by Scottish Power, messages/communications from both) showing so many errors over many years, during which they overcharged me and also applied debt charges. Scottish Power admitted to ombudsman their previous accounting system failure ('we…
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Octopus Energy and Ombudsman
Im interested to know what is fair in terms of being been offered “compensation “? Background is in feb 22 our in house display for the gas stopped working - electric was fine - but no gas … phoned emailed, went through various resetting, reconnecting and regardless of me telling them no still not working - they would…
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Most recent: Thames Water delaying installing water meters for small flats by Franzipani
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.