-
Online v Telephone Tarrif
On reading The Money Diet and deciding to switch power company, I logged on to https://www.buy.co.uk and discovered that London Energy (aka EDF) would save us around £130 per year on our fuel bills if we switched online and got our dual fuel from them. I checked getting gas & elec separately, but the dual fuel was the…
-
powergen - funny business with bills !
erm, just got two emails saying my bill is ready... so I login and see the following: Date Amount 12/05/2005 £ 400.66 11/05/2005 £ 94.81 Well, I thought I was pretty good with turning off lights and keeping the heating off this spring !>?!?!?!?!? but that is for one days use !!!!!!!!!!!!!
-
Have I been over charged?
We have recently changed supplier as I wasn't happy about paying £200 more than I had over the previous year although we were with a different supllier then. But this company told us they were the cheaper hence why we went with them. When I was with this company I was paying £33 Gas and £30 Elec per month. Which in my…
-
Should I keep my bills
I have so many utilitiy bills for gas electricity phone water etc. Do I need to keep them or can I just put the figures on a spread sheet in case I need to refer back to them and then just bin them? I want to have a big clear out but afraid that i should be keeping hold of them!
-
Atlantic and Uswitch
Hello. I was with Atlantic, though I am not sure exactly which tarriff, but I heard that they were putting up their prices. I have tried uswitch etc but they still say that Atlantic is one of the best. Powergen age concern is top, but I am not sure whether that is for everyone or just the elderly? The difference only seems…
-
How to cancel?
Hey everyone, hoping for a bit of advice. I will be moving out of my rented property in 7weeks after a 1year period. I have been told my my estate agent that it is my responsibility to cancel all utilities. I have never rented before so am a bit new to this and was just hoping for a bit of advice on the best way to do it…
-
powergen won't send bill
Changed meters from pre pay to eco 7 at beginning of Dec 04. Hadn't received a bill in April, so called them and was told one would be sent. Two weeks later called again, was told the bill had been prepared but stopped for no apparent reason. Gave another reading, but still no bill. They take ages to answer the phone and…
-
Service charge
We pay £14.50 monthly to British Gas for a service charge on our boiler. They now want £ 16 monthly. Is it really worth it or should I just put the money away and hope nothing major goes wrong.
-
When can I switch?
I moved house at the end of last year, and with one thing and another I 'forgot' to notify the Electricity Supplier that I'd moved in. I recently got a bill from Powergen for over £1000 - whilst I could understand a large bill, I didn't expect it to be this big! Having read the bill more closely, it would appear the…
-
Gas Dd
We have just moved and at last home paid £24 a month dd to powergen, our new home is similar in size ((1 extra bedroom( used as office)) but has just had an extension so 1/2 of it comes up to new building regs ie; 11" insulation not 4" and all external walls have insulation in. we have just had gas bill for dec to march…
-
Electricity Cable-overhanging branches.
I live in a house that is supplied with electricity via overhead cables. In my garden a tree has cracked and id overhanging the cables- just touching but the supply is un interrupted. If I cut the tree down it will fall on the cables. Can I ask them to cut down the overhanging braches or should I wait for it to fall and…
-
Dual rate electricity query
Someone told me today at work that if you have dual rate electricity (cheap rate at night), although the night rate is cheaper, the day rate is actually MORE EXPENSIVE than the 'standard' single rate - is this actually true? The reason I ask is because we don't really use much electricity at night, and we can't put our…
-
London energy - take the hint please
This is what I just sent London energy. Do you think they will take the hint? Regards X Dear Sir I have retained proof of posting of this letter. As you seem unable to hear very well, then clearly phoning you is ineffective and I have, this time, written it down. On the 30th of January I arranged to switch my electricity…
-
Sweb Help
I owe Sweb about £250 for gas......I only use a Gas Fire and won't need it for 6 months now. They have been sending threatening letters for months, telling me they will get someone to fit a meter etc etc.....no-one ever turns up when it's arranged! I even suggested dates........no reply and no-one turned up. I WANT this…
-
Econ 7 CLOCK WRONG!!
Hi, I have both gas & Elec with BG. We had a couple of power cuts recently ammounting to 4-6 hours I guess. Meter reader called 2 weeks ago and advised that we need an engineer to correct the clock on the elec meters as they were 12 HOURS OUT. No contact as yet! Can any one tell me what implication this has for the cost of…
-
London Energy 'online' price increase
Seems EDF Energy (London, SWEB and Seeboard Energy) have increased the 'online tariff' effective since 9th March. But supposedly only for new customers, will not effect existing 'online' customers. The concerning coincidence for us, is that they waited till the 9th March to switch us over to them. So now I'm concerned…
-
Going back to British Gas!!
A couple of months ago I used USwitch to find, and change to, another Gas & Electric supplier (I never got the £15 'carrot' for using their website). Since then the new supplier (Scottish Power) has put the prices up twice. Since the savings aren't that great (maybe £20/year), and Scottish Power don't seem to…
-
Staywarm Gives Us Another Price Rise
We live in London and have received a letter from Powergen Staywarm telling us the monthly direct debit will go up to £62.57 a month on June 1st. So in the last 2 years we have had price rises of nearly £20 per month. We live in a 2 bedroomed flat in Central London and the Staywarm price does not include hot water which…
-
Final demand off Atlantic.
I was with Atlantic for my gas and electric, finished with them in October 2004. When I finished with them, they said they owed me £128. It took until January this year to get the cheque. the wording on the letter attached to the cheque stated. In full and final settlement of your account. Today 30th of April I had a…
-
Economy7 ??
I'm sure this question has been asked before, but can anyone tell me if I am better with economy 7 or on the ordinary tarrif. During the past 12 months we used 1663 units economy 7 and 4415 daytime units Thanks