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I don't understand the huge price increases when we are not reliant on Russia for gas
Around 50% of our gas comes from the North Sea, some from Norway and the rest from other non EU countries. We only ever imported around 3% of our gas from Russia so how come, when we produce our own, we are at the mercy of the huge increases imposed by the energy cap. Add in the enormous profits being made by the energy…
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Who will pay
Quote today (Aug 22) from the Government. "People should carry on using as much energy as they want because there is no risk of winter blackouts, No 10 says" All bills please to Prime Minister Sunak or Prime Minister Truss!!
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Standing Charges
I am a low energy user. Why am I expected to pay over £250pa in Standing Charges, before I've even flicked a light switch?At a time when everyone's bill is going through the roof how can the energy companies justify these extra fees, or are they just profiteering? and are there any tariffs available without standing…
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Is this unhelpful practice by EDF allowed/legal
I was transferred to EDF from the unfortunately failed Zog for my gas supply. Having set up my account online with them I was initially a 'pay-as-you-go' billed monthly customer. I was then advised that I would get a cheaper tariff by switching to their direct debit system/rate, which is indeed a little cheaper than their…
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Typical household - typical bill - what does this meaningless gibberish actually mean?
The headlines are indeed hideous - are frequent and serve only to worry people. So what exactly is a typical bill?
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£400 grant and moving supplier/property
The government have said that the £400 grant will be received in installments over the winter. What happens if someone moves property or electricity supplier over this period?
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Energy Price Cap - estimate of Gas v Electricity caps?
In April, the Gas/kWh went from 4.07p to 7.37p, Electricity from 20.8p to 28.34p (might be for one region, but most are similar). With the forecast increases in Oct and then January, ~82% ~116%, is there any indication or estimate you have (or best guess) of whether Gas or Electricity will be hit worst (in % terms) i.e. an…
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Energy switch gone wrong
Where do I find out my rights and how do I find the name of a member of management when an energy switch has gone very wrong? My electricity is fine but the gas isn't. I switched energy suppliers on 8/9/21 my gas is still not with the new supplier. I've had lots and lots of issues also they have raised 3 erroneous…
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Gas and Elec., DD
Is it legal for British Gas to take extra money from my Direct Debts without my permission
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Electricity and Gas Standing Charges
I know the unit price of my electricity and gas are rising, but why has my standing charge gone up by over 100%
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Help towards energy rise for ALL
I keep hearing that pensioners & people on benefits will receive more help towards these horrendous energy prices, but what about the people who are just outside qualifying for help. I am absolutely worried how I am suppose to pay in the future as we budget and live within our means but have no extra cash to deal with…
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Problem with Eon
For 6 months we have had a problem with our electricity meter as it is not recording our usage. Eon fitted another meter but that is not recording either. They now say that they will have to fit a smart meter instead. So how are we going to know how much electricity we have used in the last 6 months. I am worried that we…
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Gas Capped £4200
As a think Tank said today 09/08/2022 that bills could be £4200 and the amount of money being given out to people so far, and Octopus asking for 1 Billion pounds to take over Bulb, Why wont the government nationalise the Energy Industry
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EON Next has refused to give my refund form my final bill after Symbio collapsed-what should I do?
I finally received my final bill from symbio administrator on
the April 11th 2022 previous one was 5th
October 2021 which has an estimated reading even though I have been
on a smart meter since May 2021 although symbio never took a reading
from it.The amount I am owed is £197.56 which is a lot of money. I have called and…
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180L Immersion Tank Heating
I have an 180L Immersion tank running off gas. Currently running 4am - 5am & 4pm - 5pm. This cost quite a bit so I've reduced it down to 30min at a time. My question is how long does it take to heat up this tank and would 30min morning and afternoon provide me enough hot water for the day?
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Final Bill
How can I access my final statement from Peoples’s Energy? The link from the email I received from them does not work, it says, the server cannot be found. We normally pay £150 by direct debit to British Gas. In August they have taken £880, more than my monthly salary, and are saying we still owe them £400. They started…
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Help with costs when working from home
Hi - so, husband has been working from home since lockdown started. He’d like to go back to working in his office (1 mile away) but has been told he is not allowed to (the company own the building and it cannot be sold as it’s a telephone exchange!) However, he can go to work in Birmingham (approx 140 miles away!) Because…
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Energy price rise
I currently pay £199/month for gas & electricity to British Gas (I’ve never missed a payment). They did a 6 month review of my usage and payments on 1st July, and despite me being £216 in credit and using much less energy over the same 6 month period in 2021, they’ve upped my direct debit to £323/month from 1st August. Are…
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Energy suppliers and the £400 grant
Are they basing their direct debit amounts for new fixes Inclusive of the monthly grant or are they ignoring it, in which case winter monthly DDs should be £30+ lower?
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EDF want to install new non smart meters
Hi colleagues. EDF(my supplier)phoned to say they want to install new non smart meters, I asked them several times to confirm they were not smart meters(which I do not want) and they insisted that they were updating them. To be fair my gas meter looks older than Victor Meldrew. However it sounds a bit odd Has anyone else…
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Most recent: Cambridge Water (S.Staffs) taking full bill amount by direct debit despite me already paying by CC by camking
20 May at 8:31PM
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