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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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How to live without heating - save £000s
I am sorry to read Martin Lewis say he fears people will die because a lot of people cannot afford heating. I agree but regard it as sad. The Government, Councils, charities and other public bodies could do a lot more to advise people on what to wear so many of those people should be able to stay perfectly warm without any…
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First month of heating: reduced gas usage by 33%
I wanted to share some of my success in getting the gas bill down. October bill is the first one after we turned on the heating and first month in this house where we can compare 2022 usage to 2021. It's a solid wall period home and quite draughty. Our gas usage went from 6,200kW/h in old 3 bed end of terrace to 25,000kW/h…
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Octopus support when loosing WFA
I contacted Octopus 10 days ago when I saw they were helping people loosing WFA They rang me on Wednesday this week and went through my income and expenditure took about 25 mins I was told a decision would be made within the week Today I received an email advising I had been awarded and credited to my account £100 plus a 6…
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Octopus Energy have made my day!
I have a minor issue with my heat pump and in my discussions with them they found out I have been unwell for the last week or so. I got home from work today to find this waiting for me. I am lost for words, an unbelievably kind and thoughtful thing to do.
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For anyone having trouble accessing their Avro account
Avro's other web servers are still active. You can get your statements and other details by using the other web servers: https://assets.avroenergy.co.uk/default.aspx I logged in and all my details are there - it's the old style website before it was revamped. Hope this helps.
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Martin's suggestion for winter fuel allowance
The suggestion that council tax bands are used to determine who should receive the winter fuel allowance is ludicrous. There is little correlation between council tax band and ability to pay for energy. Many pensioners in band e or f are asset rich but cash poor
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Watch Martin Lewis Q&A with Rishi Sunak
Following the Government's recent announcement of a cost of living support package to help with energy bills, Martin was joined by Chancellor Rishi Sunak for a video Q&A. Watch it below: https://www.youtube.com/watch?v=Fj3g7BGK1V8
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How can so many Energy Companies Fail?- who's next? AVRO? IGLOO? SYMBIO? COLORADO? NEON REEF?
I haven't posted on this part of the Forum before, so apologies if the following has been addressed before. I know that Martin has been on the radio this morning - but....... Maybe one for Martin & his team to get stuck into and publicise, but there really needs to be a deep dive into the incestuous world of these smaller…
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Octopus Smart Meter Installation Today
Awaited this installation today with a fair amount of nervous trepidation, more than anything else due to a nagging worry that it might cause a problem for the solar panel inverter when the array was isolated (purely my own ignorance about such things and the FIT is certainly a nice little earner). The installation is now…
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NEW MEMBER? READ THIS FIRST PLEASE!
We are currently seeing a lot of posts being created asking why standing charges are increasing, why standing charges are increasing "so much", and "is this fix any good". In a lot of cases these questions will be answered quickest by simply searching the forum board for one of the many other threads asking exactly the…
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The REAL reason so many small energy suppliers have failed - it was inevitable.
I know many won't agree with the following, but please read carefully and please show me where I'm wrong. Yes, we all know that there is a global energy crisis that has hastened the demise of so many small energy suppliers, but for me, this is not that the real reason so many have failed? Blaming the current energy supply…
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Dealing with the Energy Ombudsman and Octopus Energy
I had an issue with Octopus Energy and had to refer this to the Energy Ombudsman. This is for others to understand the issues I had in various points and hopefully help in future. I moved into my new rented property on October 25th 2023. By January 2024 I realised that the charges on the account were very high - over £430…
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Much easier to understand energy prices if it was always talked about in terms of price per unit
When price increases happen they are always talked about in terms of an extra £x per year. But unless the prices are fixed for at least one year this is a very misleading and confusing figure to use. The increases in the price cap for energy today will almost certainly be followed by a decrease in July, and it looks very…
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Should I fix?
Current contract, expiring 17/8 Electricity usage 2,312kWhElectricity unit rate 18.90p per kWhElectricity standing charge 21.67p per dayGas usage 5,929kWhGas unit rate 3.46p per kWhGas standing charge 26.33p per day Fixed offer EON Next Online v18 Electricity Daily standing charge 32.14pUnit rate 54.40p per kWhAssumed…
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So long farewell EDF …
THIS DESERVES ITS OWN THREAD It’s official … I am now an octopus customer …. this post is to thank each and every one of you who took time out of your day to help me since this saga began in march this year as you all know , it’s been a trial to get to hear , I’ve shed a few tears , been full of anxiety and overwhelmed…
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Octopus Flexible standard and E7 rates 1st Jan 2024
Just incase anyone needs them for their spreadsheets and calculations https://octopus.energy/blog/energy-price-cap-jan-2024/
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My experience of getting and running solar and battery
About 3 years ago I started looking at getting solar panels and batteries installed. Like most I knew nothing about them and I was daunted at the prospect of spending thousands and being ripped off.My annual grid consumption was around 3600kwh, with a daily average of around 8-10kwh per day. I spent over 6 months looking…
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Get £300 meter credit from EDF
Hi first post be gentle but want to pass on. I have always avoided smart meters but had PAYG meter with EDF card playing up. So thought I would ask about smart meter installation. Signed up last week still in 14 day cooling off period with SIMPLY TRACKER + Apr26. But here’s the gift because I asked for smart meter…
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Price Cap reporting - save £278 a year? Not really. More like about £25 during April-June.
The reporting of the energy price cap really annoys me. I understand that it's a balance between accuracy and simplicity, but a price that changes 4 times a year shouldn't really be reported in terms of annual savings. Particularly for a product where usage is much higher in winter than in summer.
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Drying Clothes TIP like the Italians !!
Like everyone else I am trying to save money, by not using a tumble dryer. I have an airer but it takes ages to dry and gets in the way. As you know heat rises and normally that heat is wasted. Excuse the photos of the washing ! I have a 2 storey house luckily. So I have put up an extending washing line above the…