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Need Advice for Interparcel & FedEx Invoice Dispute
I ordered a parcel service from UK to Singapore on Jan 2023 using Fedex through Interparcel. Paid to Interparcel via Paypal. Parcel delivered safely 10 days later, which was perfect. Suddenly, last month I received a notification letter to my house saying that I owed FedEx Freight Charges - which was strange as I have paid…
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E Bay return has disappeared - unco-operative buyer
I recently sold a small jewellery item on E Bay. The buyer rejected it, saying it was a fake. I arranged via the usual E Bay channels to send him the postage so he could return it. I also, foolishly - but due to imminent holiday - released the refund of the purchase cost to him. Since then, three weeks ago, the item has…
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Sending parcels to Ireland - What to do?
On two occasions recently I have attempted to send books, via normal Royal mail, to the Republic of Ireland. I correctly completed the customs declaration and stuck it onto the parcel, and paid the correct postage (over £10 in each case). The same thing happened each time: After six weeks the parcel was returned to me,…
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Bot issue
I can't sign into eBay, it's telling me I'm too fast and they think I am a bot. Anyone else had this? Nothing to tell me how to get in.....
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Ebay click and collect gone astray.
I ordered
an item on Ebay and used the “click and collect” option and chose an Argos
counter within my local Sainsbury store. Tracking
was provided and the item was shown as delivered but I did not get a collection
code to enable me to pick it up. I looked at
my Ebay dashboard for the item and one part of it showed it had…
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DPD Delivery with PIN
Though some online research shows that it's been happening for along while, I have my first ever delivery with DPD which requires a PIN code today. I'm curious about how this works. I.e. does the driver know the PIN, or is it that their device validates the PIN but the driver does not know it. While I will admit that it's…
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Reputable Shiply couriers
It seems many of us use Shiply as a logistics solution for collecting/delivering goods on eBay, and many threads here highlight that Shiply is simply a middleman that takes no responsibility for lost items, and merely acts as a way for customers and couriers to do business. Therefore instead of reviewing the legitimacy of…
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EVRI tracking receipt, EBay said another seller has used that tracking number
I posted 2 parcels today with Evri and marked them as Dispatched on EBay. When I put the first Evri tracking number on, it was fine then the second tracking number, it wouldn't accept it and it gave me the automated messages saying: '! Tracking number added is already used by a different seller'. I can't understand how…
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Bought a dodgy van 😭
So I already know the responses I’m going to get but I’ll try anyways 😂 I bought a van yesterday, checked visually how I could, checked mot online bla bla. Bought it, drive home fine. Drove it today, engine has dropped out (not 100% sure on issues yet) it’s waiting to be recovered as I type. Cannot drive. It was a private…
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RM office reduced hours again
I’m sure there was an earlier thread but I can’t find it so apologies for starting another. My local RM mail centre recently cut its opening hours making it difficult to drop post off for a receipt if you were busy in the day. Added to that the closure of a small local PO and cutting of staff in the main PO has resulted in…
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What would you do ... incorrect postage
Recently I have been adding to my listings the option of picking delivery, either with Royal Mail or EVRi, with a 30p difference in price. I added wording basically saying Royal Mail, all UK destinations and EVRi to England, Wales and Scotland mainland only On Saturday I got a sale to Northern Ireland, but decided just to…
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Posting to a mailpoint
I have sold a low value item on marketplace, Buyer has paid by bank transfer but the address he has given me is a mailpoint, John Smith Mailpoint 123 Manchester AB123 45C My main question is can I just post via evri (it's a large envelope) Or does it need to be sent via the post office or anything different to normal?…
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Asking for refund after 5 months
Hi my daughter sold an second hand item on Facebook marketplace in full working order (does have evidence of it working 3 days before sent ). This was march 2023 when it was sent to the buyer. This person wanted the item desperately. However today she’s messaged my daughter saying she’s just taken it out of the box today…
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Would you block this buyer?
I sent off an item to a buyer. The courier made four attempts to deliver the parcel with no success so has started the process of returning it back to me. So I will have to refund, no problem, that's life on Ebay. Presumably the best way to refund is via a INR case (the buyer hasn't opened one yet) as then they can't leave…
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eBay Combined Postage Problem
Hi. Seeking help and advice from members please, as eBay website Help page hasn't solved the conundrum. When Buyers add multiple items to Basket, the option isn't offered to request a combined Invoice from the Seller. I have 'Combined Postage' set, but it means I'm having to do manual partial refunds for multiple…
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Refunded Ebay buyer for non-delivery after 10 days, next day RM delivers! What next?
Any suggestions on this one? 4 Aug - RM collected from my doorstep a £50 Ebay item send by Tracked 48, I have email recording the collection 13 Aug - Buyer informed me no-delivery, RM track'n'trace showed 'In Transit' 14 Aug - Item still 'in Transit' so I refunded buyer via Ebay and made a 'lost' claim to RM via website 15…
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ebay return request from buyer - claims electrical item is faulty!
I'm a private ebay seller. I sold a small household electrical item in good used condition. My OH PAT tests everything and is qualified to do so.My buyer wants to return it as "faulty", claiming the motor was screaming. This would only happen through sustained incorrect use. The buyer is a first time purchaser, zero…
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I want to sell my CD's
Got around 360 unwanted CD's. Which is the best way to sell them?
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Selling old jewellery/gold
any recommendations - is it best to try one of the postal sites or go to a shop in my local town
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How do you store your Ebay stock?
HiI'm interested in changing the way I store my Ebay stock. It is fairly organised but we are moving home and I wondered what ideas others use successfully. I sell a myriad of things.ThanksMs Choc x
