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Buyer has admitted to wrong address - how to deal with it?
Sold 2 items listed during the offer period. Buyer both items. Before packing I checked address on Royal mail website. Noticed it is wrong - wrong postcode. It is like student halls so I am worried about that as well. Messaged buyer about the address and he just said "yes it is the wrong address!" Do I send it to the…
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Does Recorded Delivery actually exist?
I'm trying to get my head round the different options for sending an item, say a passport, in the post. From what I can see https://www.royalmail.com/sending the options are: 1. Special before 9am, compensation limit £750 2. Special before 1pm, £750 3. Tracked 24, £150 4. Tracked 48, £150 5. 1st class signed for, £50 My…
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Tracked 24/48 postage option to drop off at PO not showing via eBay labels?
Hi all. This morning I'm seeing tracked 24/48 without the option to drop off at a PO (t48 being 3.29 for a small parcel, not £3.45. So I'm guessing you buy the T48 for 3.29, take to PO and they won't accept it? I can't really do RM collection and don't have a delivery office within walking distance so there isn't a way…
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What are my options after being blacklisted from eBay?
This discussion was created from comments split from: Used to sell on ebay 1000+ feedback. But not for almost 10 years. Newbie Tutorial?.
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Ebay refusing fee credit. Any tips?
I sold an expensive item (£1850) on eBay a couple of weeks ago, and as soon as it sold, eBay restricted my account of 10 years. Naturally, I refused to send the item because eBay were withholding the payment and informed the customer who was understanding. I cancelled the order on eBay and a few days later, I had an email…
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Royal Mail Shipping via ebay. Benefits and how to pay? + tracking question.
hi. using tracked 48 as an example. it's the same cost (£3.29+16p to take to post office) if purchased via ebay or directly from RM. is there an actual benefit of buying through ebay? i assume the tracking auto populates rather than having to manually input the details? my main reason for this point is that it appears the…
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New Offers - just in - Strange dates
I have two accounts and have received offers on both - but with strange dates - anyone else have these date offers? One account 80% off from 26/1/22 to end date 31/12/25 and the other is 70% off from 1/12/21 to end date 31/12/23. It may correct itself but at the moment - rather puzzled.
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EVRi tracking says sold item delivered to Argos but buyer has not received it yet
I sold an item just over a week ago and the item was posted with EVRi, to an Argos store, arriving on 2nd Sept. The buyer has messaged me to say the item has not been received. What do I do next please .. obviously I have passed the tracking number to the buyer and suggested they contact the Argos store directly I have…
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RM can't collect from my address?
Been away for two weeks and now got loads of Ebay stuff to post. Went online to organise it yesterday and RM are saying they temporarily can't arrange collections from my address. Been trying all yesterday and this morning but seems like it's not going to change any time soon. Anyone had this before? What causes it? I…
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New eBay Multi Offers
What are members thoughts on eBay's latest multi offer initiative? Rather than tediously sending individual offers, you can now send up to 25 Offers in bulk with the same % discount. Certainly saves time, but I guess you lose the personalisation, especially if you used to add a product specific message with the Offer…
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5 out of 7 parcels not delivered after 8 Days Royal Mail, advice needed
Hi I'm not a regular seller on eBay but once in a blue moon I’ll have a clear out, so I sold and posted 7 items via 2nd Class Tracked and signed for, 8 days ago and only 2 have been delivered and the rest are showing in transit. One buyer went straight through eBay for a refund without contacting me first, eBay have now…
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Is ebay safe? would i get my money back
Looked on ebay at some vintage watches and there are 2 NOS watches that are just what i am looking for, BUT they are in Romania, its a seller with an account that is 9 years ols and with 350 feedback. Price of the watches is around £500 which is ok if they are real but i am just worried about it being Romania so does ebay…
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How to sell individual items from a bundle
I've got a DVD bundle with several dozen discs up for sale on Ebay with a buy-it-now-price. A buyer has messaged me to ask if I'm willing to sell specific discs from the bundle. I'm fine with this, just not sure what's the best way to do it. Should I end the bundle listing and put up the discs he/she's interested in as a…
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Used to sell on ebay 1000+ feedback. But not for almost 10 years. Newbie Tutorial?
I've logged in to my ebay selling account and it's so different. is there a really simple tutorial that goes through ebay selling as it is today? i.e fee's / postage commitments / how we get paid etc etc? it used to be list with a photo, set a delivery charge and get paid normally by paypal. thank you.
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Royal Mail tracked 24
Hi all, just to be upfront i am not looking for any compensation or claims etc for this just wanted to ask a question. I sent a parcel this week from Nottingham to Liverpool with Royal Mail Tracked 24 with Signature, its a fairly large parcel weighing about 7Kg. It was collected from me on Tuesday morning and the tracking…
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Royal Mail October 2023 Price Changes
Royal Mail has announced it will increase the price of first class stamps by 15p to £1.25 from 2 October 2023. Details of this and other price changes are at https://www.royalmail.com/prices2023
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Heated jacket not working after three months
Bought an heated jacket brand Mia and coco on eBay. It was nice when it was working. Did not expect it to pack after three months of use? Can I claim under guarantee since bought from eBay the guarantee is void? Thanks
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Royal mail delivered an ebay sale to the wrong house
Hi, Need some advice. On the day of delivery, buyer contacts me saying they didn't sign for the item. It was signed for by x and the buyers name was also x. So I thought buyer was trying it on. However, upon checking the royal mail tracking I see that it was scanned outside number 35(assume this is accurate) instead of…
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eBay Main Photo - Does Packaging Help ?
I've struggled finding any definitive answer on this, so hopefully members could share their experiences. I mainly sell small Collectibles, and many of the target Buyers prefer/insist on the original packaging. The eBay mantra is for the product to fill 80-90% of the space. However, if I include the packaging in the main…
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Can you rearrange the columns on 'orders' page
As of today, I was unable to see any feedback indication on my 'order' list. I generally just give feedback when the buyer does Usually I could just see the indicator on the far right of the page, but now I have to zoom out to 80% to see this column which makes the print quite small. If I could rearrange the columns, that…
