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Wrong item sent - buyer refuses to return it . Ebay
A few weeks back, I accidentally sent two sets of guitar tuners to the same person due to printing out the same shipping label twice a couple of days apart . I've reached out to the recipient to retrieve the wrongly sent package but they refuse unless I offer a discount on another set I'm selling. I have offered to send…
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Smart practice or sharp practice
I've been selling for a few weeks the vast collection of childrens soft toys we had accumulated.Now I've been grouping them into groups of 3 or 4 of a similar nature and list them in batches because of the time involved. I've had a few occasions where the same person has bought 5 or 6 of these groups and of course I reduce…
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Ebay playing silly games!
I keep getting messages from ebay saying: ACTION NEEDED: Please update the information we requested Your payouts are on hold until you update your account details. Please update by 30 Nov, 2023 to avoid further restrictions. I click on the link to update my account details, and it takes me to a page showing my correct…
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Free listing offer - terms & conditions
In the free listing no chat thread, Steviebabes has posted "Remember second chance offers and collection only sales don't qualify". I can't see this in the terms and conditions. When did this change for collection only sales? Am I missing something? Previously collection only sales were included.
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Ebay Issues
Hi All, I have been having issues with eBay for a few weeks. Basically I wanted to buy a number of items from a seller who was going to offer combined postage to me. When I put in the offers the payments were automatically taken as individual lots rather than as one invoiced payment. The seller was then unhappy with me as…
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Royal Mail Online Postage
https://send.royalmail.com/ Is anybody else seeing this problem please? Although you can enter the address manually on the next section the site won't let you book a collection as it can't verify the collection address. Had to purchase a label via eBay yesterday and that worked with a collection but I don't like their…
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eBay 'local bargains' search
A while ago I bookmarked a link that would automatically do a search on eBay for local collection only items. I think it was called 'local bargain finder' Occasionally it wouldn't work, or say there were no items meeting the criteria. But now the link doesn't work at all. Anyone know of an alternative tool I could use…
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Is EVRi working correctly
I am trying to look at order history but it is not letting me (on desktop computer) On the app, again nothing happens
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Royal Mail .... sigh!
I'm sure my area isn't alone in not having post delivered for days on end. We've been told that RM have issued the instruction that all posties concentrate on parcels as RM make more money from that and to ignore the day to day post stacking up. I know several people who have missed deadlines / appointments because time…
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How long is 1st Class letter post taking?
I posted a letter 1st Class last Thursday knowing it probably would not arrive on the Friday or Saturday but hoping it would get there on the Monday. It was just a normal letter and it has still not arrived. Is ages since I last sent something by post so wondered if its become the norm for it to take this long. Its going…
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No returns accepted
Hello, I've just bought a 'new' purse from an ebay seller, and it smells very strongly of cigarettes. My friend was here and confirmed she could also smell it. I contacted the seller who had stated 'no returns'. She said I could try a return request. I tried twice and it is blocked. I also tried an ebay request, that is…
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New forms for feedback removal
I'll wait and see what happens- but dare I hope that ebay have started to be reasonable in their approach to seller concerns? Long story cut short- I sold 2 items to a buyer , I had lots of photos and lots of description, Buyer had them for around 2 weeks then left me neutral feedback on both suggesting they were mis…
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Ebay fees remaining despite refunding buyer
So, bit of a weird one. Wondering if anyone has had any experience with Ebay fees, owing or not owing - so to speak! And how you contacted Ebay to get any sort of resolution. In August, we listed a couple of extremely heavy bits of equipment on Ebay - we’re talking over 250Kg per item stuff, collection only, of course.…
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What3words
Has anyone used what3words? I have a problem in that my parcels are being regulary left at a neighbouring property that is a holiday home and I was wondering if what3words would be helpful. Can it be added to Paypal address? Many thanks for any help
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large increase in overseas buyers
In the past week or two I've noticed the number of overseas sellers has increased significantly. I've also had a fair proportion of buyers using GSP but these current buyers have been the old fashioned 'send to a shipping company at Heathrow' type, I'd stopped getting these in the past year or so. I've had about 1 in 4 or…
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What would be the additional charges for ordering an item online from france?
I saw that this subforum also lists post and parcels however it was unclear whether it means post and parcels pertaining to online selling only or if general post and parcel queries go here too. So posting here and please let me know if the former is the case rather than the latter. I want a specialist keyboard which is…
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Facebook marketplace scams
I sell a few things every week on marketplace and I get the same obvious scammers messages on high value items, they want to pay by bank transfer or PayPal followed by some elaborate instructions about collection written in bad Englush, I don't see what their plan is, get a refund from PayPal? But bank transfer won't do…
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Any postage printer recommendations?
I sell the odd item on eBay and I've noticed I can print postage labels at home. Is this usually a good deal compared to queueing at the post office? If so, which home label printers do you use?
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eBay verification
"Looks like you're using a different computer. Please verify yourself", says the message when I try to log on to eBay. I'm not using a different computer, nor a different browser. To verify I have to call a number that looks like an Italian number. What is happening here? I've never had this before. Is there any way to get…
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Using Royalmail for Parcel?
How do I print my own label with Royalmail. When I tried this I was expecting the label with the recipients address on it the label however I received a printable label with just a QR code and no address. Am I missing something because I have not used this service for a while but in the the past the address I was sending…
