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EBay was sold brand new phone was infact a refurb
I was able to check with F as a serial number. The seller for abusive and wanted me to change return reason (not possible according to eBay) and I leff bad feedback they asked me to remove and accused me of blackmail. Anyway it’s the usual eBay policy wait 5 days they send a free post. If I do it myself and pay it gets…
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Parcel just left on doorstep.
Hello I've noticed talking with others and by my own experience that delivery drivers are now just leaving parcels on people's doorstep even when they are without any front garden. Do these companies have a minimum duty to make sure that peoples deliveries are safely delivered?
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Royal Mail 'Signed for' parcel posted out in May .. returned to me today
I sold an item on 22nd May and posted it off the following day using Royal Mail's signed-for service. It was actually going to a business, but according to the package two attempts were made without any luck. I always include a telephone number on the address too, but no delivery could be made. The item has now been…
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Yodel drop off shops refusing parcel
As per the title I’ve sold a Wii Guitar Hero World Tour which is large (about 75 inches by 40 by 40). The only affordable parcel service was Yodel so used them and printed out the label. However 3 drop off shops have now refused to accept the parcel which is really annoying as I have paid to use their service. Just…
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Evri debaucle
We recently sold an item privately and posted it via Evri. The value of the item is c. £75, so we opted to pay for a signature (to avoid the parcel being left without one) and full insurance. Evri failed to collect a signature, despite us paying extra for that service. They left the parcel outside and it has gone missing.…
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Vinted
I sold an item on Vinted but my parcel was damaged by the courier Yodel before it even got to the purchaser. Yodel said, I have to claim via Vinted as my contract is with them. I sent Vinted pictures of the box before it was posted and, after when the buyer returned it to me. They showed the broken items and all the bubble…
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Blocked Bidders Question
I presume we all know that we can block bidders by entering their user name into the "Block Bidders" box and then hitting block. My question is, once that is done, do Ebay just block the user name or the account? For example, if you block someone, and they then change their user name, would they then be able to start…
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VINTED NON EXISTENT CUSTOMER SERVICE
I cant believe my listing got took down for violating policies - they were my photos and taken on my phone and 100% genuine - just read the terms and conditions stock copy and paste replies and no explanation given- shocking I wont use them again.
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Royal Mail Complexities and in plain sight hidden price hikes.
I don’t understand how the Royal Mail justify: I sent a small parcel via their tracked 48 (when it should be tracked 48/96 as it never seems to get there in 48hrs) but i digress. 1: So online purchase price options are many, Parcel Collect where I can arrange a time slot for them to call and pick up my parcel and for them…
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Wrong Goods Sent From Auction
I brought some goods from an auction house through I-Bidder. It was the second time I had used them and the first there was no problem. Both times I arranged a courier to collect them and they packed them. The second time I found it was completely the wrong goods. It was quite obviously either the wrong box or they had…
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Tracked 48 - All parcels i have posted with this service have been late or LOST
I have started (been forced) to use the Tracked 48 with a QR code printed at the PO. So far, of all the parcels I have sent (6 to date), all have been considerably late (i.e. taking at least 5-6 days) , and TWO have gone missing. The two that are currently missing seem to have arrived at the MC (according to the tracker),…
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Issue with Buyer not giving information needed
Sold a CCTV camera on eBay and the buyer cannot get the app to work on their phone and has messaged asking for advice. I replied explaining that in order to help I needed the Make of their phone and the software version they're using so I can look into it, or I'd be happy to offer a full refund if they wanted to return…
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ebay item "delivery late"
This is my third issue with this in 2 weeks! Buyer purchased item at 7.45pm last Friday, Listing had a dispatch time of 2-3 working days. Buyer choose 'other carrier 3-5 day' (my default free-post option. Buyer is an IV30 postcode which most carriers class as a remote part of scotland Booked collection Friday night and it…
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Return refused
Hi I purchased quite an expensive item which was defective, I requested a return which was returned on Friday. The seller has messaged to say ebay had used her old address, when I checked the tracking it was down as refused and has arrived back to me today. Ebays systems say today is the last day for seller to refund. She…
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MSE Guide: Parcel Protection Insurance
This is the place to discuss our new Parcel Protection Insurance guide. We'd love to hear your thoughts, personal experiences, and general feedback. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Change of address
Hi all. I’ve sold an item for £20 on eBay and the buyer messaged me shortly after saying they’ve moved house so the eBay address is wrong and have given me a new address. They’ve been an eBay member since 2008 but no feedback in the last 12 months. Normally I’d cancel the order and relist and ask them to update their…
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Ebay return
Just a question about returning an item that didn't work/fit, I requested a return and was immediately sent a return label by I presume ebay, I took the item to the post office where they said the postage was not enough for the weight, it was for 100 grams and the item is 140 grams and also the QR code was not valid. I…
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EBay - Offer
Buyer asked for lowest price,so I sent an offer to the buyer, buyer then sent a message saying that she had to pay full price, and not the offer price. How did this happen? should buyer not be charged the offer price? I will of course refund the difference.
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Miss-delivered ebay item
Hi folks, I bought a phone accessory on ebay, I haven't received the item though ebay has said item is delivered, tracking number provided. I rang the post office customer service, they have stated that the item has been delivered to the wrong address and the local sorting office has three days to investigate, customer…
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The Gathering cards, Shall I research or am I wasting a lot of time?
Just wondering if anyone knows anything about these cards and can tell me what I should be looking for before I waste whatever life I have left on Ebay and google. My sister and her family have moved house and she has passed on a lot of stuff to my grandson that her son left in his room when he left home some years ago.…
